Shower needs repairing. The door to the bathroom as well.
8 / 10
Really nice place to stay
Great location, spacious for large families, accessibility was good, we stayed for whole week, just down the building everything was nearby. I really like the apartment.
Supplies were not provided completely. But they gave some sample packets for dishwasher tablet, handwash/bodywash afterwards but not sufficient
1 / 10
Not comfy far location non honestly owner
Hello,
I would like to file a complaint regarding my recent stay. I contacted the property owner, and at first he agreed to refund me because he was aware that I had many complaints about the accommodation. He gave me time to check out and said he would refund the money for the remaining nights.
However, he did not refund the money and instead asked me to give him a 10/10 rating in exchange for the refund. I refused to give this rating and told him that I would not leave either a positive or negative review in return for the refund, but he has not responded since.
Based on his dishonest behavior, I would like first to submit a complaint about the many problems in the apartment. Most importantly, he did not provide proper heating, as it was only turned on for one hour during the day and two hours at night. Because of this, I became ill with an infection and had to go to the emergency . I can attach the medical details.
I also asked him to provide cleaning supplies for the apartment. The available mop was extremely dirty, and I requested clean bed sheets to change the beds, as a 9-day stay makes it impossible to keep the same bedding. He did not provide these items and ignored my message.
The apartment door was broken and unsafe, and the level of security was very poor.
I paid an amount expecting to receive good accommodation, especially based on the platform’s reviews, but I was shocked by the complete opposite. In addition, he used a discriminatory tone in our conversations and said that he does not trust us as guests because we do not share the same customs, as if he were belittling us.
If you wish, I can attach all the WhatsApp conversations between us.
Accordingly, I am requesting a full refund of the booking amount.
Hello,
I would like to file a complaint regarding my recent stay. I contacted the property owner, and at first he agreed to refund me because he was aware that I had many complaints about the accommodation. He gave me time to check out and said he would refund the money for the remaining nights.
However, he did not refund the money and instead asked me to give him a 10/10 rating in exchange for the refund. I refused to give this rating and told him that I would not leave either a positive or negative review in return for the refund, but he has not responded since.
Based on his dishonest behavior, I would like first to submit a complaint about the many problems in the apartment. Most importantly, he did not provide proper heating, as it was only turned on for one hour during the day and two hours at night. Because of this, I became ill with an infection and had to go to the emergency . I can attach the medical details.
I also asked him to provide cleaning supplies for the apartment. The available mop was extremely dirty, and I requested clean bed sheets to change the beds, as a 9-day stay makes it impossible to keep the same bedding. He did not provide these items and ignored my message.
The apartment door was broken and unsafe, and the level of security was very poor.
I paid an amount expecting to receive good accommodation, especially based on the platform’s reviews, but I was shocked by the complete opposite. In addition, he used a discriminatory tone in our conversations and said that he does not trust us as guests because we do not share the same customs, as if he were belittling us.
If you wish, I can attach all the WhatsApp conversations between us.
Accordingly, I am requesting a full refund of the booking amount.
6 / 10
It was a good property for summer vacation 😅
The property was clean. It was in center of the city.
It was so cold and the climate didn’t work. I contacted the host and i didn’t get any response.
Shower needs repairing. The door to the bathroom as well.
8 / 10Excellent·Feb 2026
Great location, spacious for large families, accessibility was good, we stayed for whole week, just down the building everything was nearby. I really like the apartment.
Supplies were not provided completely. But they gave some sample packets for dishwasher tablet, handwash/bodywash afterwards but not sufficient
7 / 10Good·Sep 2025
The property was found as a replacement by booking.com. It was fine for our 3 night stay.
The guy who welcomed us was very efficient. It was clean, on 7th floor, had lift that worked well. Air conditioning worked and the shower was good. Fully equipped, quiet area within easy reach of restaurants.
There were visible signs of wear and tear; marks on paintwork, etc outside seats very shabby. Sink plug wouldn’t operate, Just small things we could cope with as it was a short stay and out most of the time. We were supplied with a small soap and body wash , good, however, it would have been helpful to have had a dishwasher tablet, something to do washing up with. We didn’t fly in with these, and just one cloth etc would have been helpful.
6 / 10Average·Dec 2025
The property was clean. It was in center of the city.
It was so cold and the climate didn’t work. I contacted the host and i didn’t get any response.
Does this property follow enhanced cleaning procedures?
Yes, this house has implemented enhanced cleaning procedures and processes to keep you healthy and safe.
Is parking included with this house?
Parking is not specified as an available amenity at La Flavia Design City Suites Rome by Halldis. For more information, we encourage you to contact the property about where to park.
Is there a pool at this house?
We didn’t find pool listed as an amenity for this house. It may be worth double checking if a pool is important for your stay.
Is La Flavia Design City Suites Rome by Halldis pet friendly?
Yes! This house is pet-friendly. For more information, we recommend contacting the booking provider about animal policies.
What amenities are available at La Flavia Design City Suites Rome by Halldis?
We found 8 amenities for this rental. This includes free wifi/internet, air conditioning, non-smoking, pets allowed, and heating.
Shower needs repairing. The door to the bathroom as well.
8 / 10Excellent·Feb 2026
Great location, spacious for large families, accessibility was good, we stayed for whole week, just down the building everything was nearby. I really like the apartment.
Supplies were not provided completely. But they gave some sample packets for dishwasher tablet, handwash/bodywash afterwards but not sufficient
7 / 10Good·Sep 2025
The property was found as a replacement by booking.com. It was fine for our 3 night stay.
The guy who welcomed us was very efficient. It was clean, on 7th floor, had lift that worked well. Air conditioning worked and the shower was good. Fully equipped, quiet area within easy reach of restaurants.
There were visible signs of wear and tear; marks on paintwork, etc outside seats very shabby. Sink plug wouldn’t operate, Just small things we could cope with as it was a short stay and out most of the time. We were supplied with a small soap and body wash , good, however, it would have been helpful to have had a dishwasher tablet, something to do washing up with. We didn’t fly in with these, and just one cloth etc would have been helpful.
6 / 10Average·Dec 2025
The property was clean. It was in center of the city.
It was so cold and the climate didn’t work. I contacted the host and i didn’t get any response.
Does this property follow enhanced cleaning procedures?
Yes, this house has implemented enhanced cleaning procedures and processes to keep you healthy and safe.
Is parking included with this house?
Parking is not specified as an available amenity at La Flavia Design City Suites Rome by Halldis. For more information, we encourage you to contact the property about where to park.
Is there a pool at this house?
We didn’t find pool listed as an amenity for this house. It may be worth double checking if a pool is important for your stay.
Is La Flavia Design City Suites Rome by Halldis pet friendly?
Yes! This house is pet-friendly. For more information, we recommend contacting the booking provider about animal policies.
What amenities are available at La Flavia Design City Suites Rome by Halldis?
We found 8 amenities for this rental. This includes free wifi/internet, air conditioning, non-smoking, pets allowed, and heating.
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