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Includes essentialsFree WiFi/internet, Air conditioning and more
Location
Reviews
8 / 10
Was a good stay if you want to be in the heart of Madrid
Location , accessibility
A bit too small bed
4 / 10
the apartment was in an absolutely unacceptable condition and should not be offered to guests.
On the positive side, location is very good, the apartment was clean and equipped with basic amenities, and the late check‑out time (until 12:00) was convenient. However, the severe technical issues, lack of comfort, and total absence of staff response far outweigh any advantages.
The place was seriously neglected: a damaged bathroom door frame, a squeaky, loosely assembled bed, and an extremely uncomfortable mattress where every movement of one person caused the other to bounce. There were also ants in the apartment, which is completely unacceptable in any accommodation.
Another major issue was the broken exterior door handle. Someone had previously unscrewed it and never put the screws back in, so the handle fell off every time I left the apartment. I had to reattach it myself each time — not only inconvenient, but unsafe.
The room was extremely hot. The portable air conditioner couldn’t cool the space because a hot panel mounted on the wall was heating the room even further. With 34°C outside, the temperature inside exceeded 30°C. To make matters worse, the air conditioner had to be turned off at night because it was so loud that sleeping was impossible, leaving the room stuffy and uncomfortable.
Additionally, the power kept tripping at least twice an hour, forcing me to go out into the hallway and reset the breakers in the main electrical cabinet. This made the stay even more disruptive and frustrating.
I reported all these issues to the staff. I received only a brief message saying the matter would be forwarded to maintenance, but no action was taken at all. The complete lack of response from the staff is, in my opinion, entirely unacceptable.
5 / 10
Great Location, Not so great value for money.
Location, perfect, but it was not at the address advertised…
Staff was friendly and sorted some minor issues promptly.
- Mattress… extremely uncomfortable, it was old and dirty, and they tried to hide that fact turning it upside-down, i noticed this on the third day, and turned it over, but still was poor.
- There was a statement in the building saying that by law, on that location (which was not where the advert says) truistic apartments were not allowed, and forbidden by law.
- Very noisy in the night, not only on weekends…
- Some missing facilities like toaster, and microwave (Advertised in Booking)
- Not great value for money, even knowing that the price was below average, the value was not there.
4 / 10
Disappointing
Did not offer breakfast.
The first room was old and many things were substandard or did not work. We were moved to another room and while being refurbished was small that I would rate barely acceptable. Our driver from the airport was marvelous since the company sent us to their office which was closed, not the apartment. The driver called and spoke to someone who apologized for the mistake. The driver told him he would arrive at the apt in about less than 10 minutes. Whoever he spoke to should have shown some initiative in this situation and met us with the keys. Instead the lobby clerk new nothing about our arrival and again the driver called again. After 10 minutes someone arrived with the keys. VERY UNPROFESSIONAL.
Parking is not specified as an available amenity at Apartamentos SmartRenting Justicia. For more information, we encourage you to contact the property about where to park.
Is there a pool at this apartment?
We didn’t find pool listed as an amenity for this apartment. It may be worth double checking if a pool is important for your stay.
Is Apartamentos SmartRenting Justicia pet friendly?
Unfortunately, this apartment is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Apartamentos SmartRenting Justicia?
We found 6 amenities for this rental. This includes free wifi/internet, free parking, air conditioning, non-smoking, and wifi/internet.
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
Includes essentialsFree WiFi/internet, Air conditioning and more
Map of Centro
About this apartment rental
Prime Location
Amenities
Free WiFi/internet
Free Parking
Air conditioning
Non-smoking
WiFi/Internet
Family friendly
FAQs
Is parking included with this apartment?
Parking is not specified as an available amenity at Apartamentos SmartRenting Justicia. For more information, we encourage you to contact the property about where to park.
Is there a pool at this apartment?
We didn’t find pool listed as an amenity for this apartment. It may be worth double checking if a pool is important for your stay.
Is Apartamentos SmartRenting Justicia pet friendly?
Unfortunately, this apartment is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Apartamentos SmartRenting Justicia?
We found 6 amenities for this rental. This includes free wifi/internet, free parking, air conditioning, non-smoking, and wifi/internet.
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