The Kingsley Hotel

king suite was spacious, comfortable, quiet, and convienent for our family - a couple with 2 young kids. the location was great- easy walk or drive to village. modern and clean. checkin and checkout was digital and convenient. staff was responsive.

n/a

remodeled, clean and walkable

small room

Location, clean

Nothing

The property is newly renovated, has AC, has parking, and is close to Lake Arrowhead Village.

The walls are paper thin. The first night there our neighbors in front of us kept us up all night. We texted the phone number as it is a contactless facility however they never replied. I had to reach out in the daytime to make sure a reminder was sent about quiet hours. The second night there, our neighbors to the left were so loud playing music. I noticed the chat again that they were not complying with quiet hours and sent them audio of how clear it was. You can hear neighbors speaking clearly and music clearly. Then what’s worse is they started smoking weed which seeped into our room. Any other hotel would provide accommodations such as switching the room or refund. However the hotel did a poor job handling this encounter