Providence Marriott Downtown
About this hotel
Situated in Providence, this charming hotel for $144 per night is a fantastic option for your next break. Hotel with 2 restaurants, near Providence Place Mall This smoke-free hotel features 2 restaurants, an indoor pool, and an outdoor pool. Free WiFi in public areas and a free area shuttle are also provided. Additionally, a 24-hour health club, a bar/lounge, and a poolside bar are onsite. Providence Marriott Downtown offers 354 accommodations with safes and coffee/tea makers. Pillowtop beds feature down comforters and premium bedding. 37-inch LCD televisions come with premium cable channels and pay movies. Bathrooms include shower/tub combinations, bathrobes, designer toiletries, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, complimentary weekday newspapers, and phones. Additionally, rooms include hair dryers and irons/ironing boards. In-room massages and hypo-allergenic bedding can be requested. A nightly turndown service is provided and housekeeping is offered daily. A 24-hour health club and complimentary bicycles are featured at the hotel. An indoor pool, an outdoor pool, and a spa tub are on site. Other recreational amenities include a fitness center. The recreational activities listed below are available either on site or nearby; fees may apply.
Amenities
Pool
Air conditioner
Kitchen / Kitchenette
Internet / Wifi
Laundry
Balcony / Patio
Hot Tub / Spa
TV
Garden
Map of Providence, RI
Reviews
3.9/5.0
Good(1,002 Reviews)
1.0
The first room was filthy with water damage and mold , with stains on the furniture. The second room was just as bad. I spoke to local management and Marriott corporate management. They released me from my reservation and I spent an hour finding another hotel.
1.0
It should have cost $50 not $350. It wasnt really downtown, the room was not cleaned, the bed was hard as a rock, it was boring old and trashy. I cried. Go anywhere but here. The pool was terrible too they put so much chlorine probably because they never change the water- also pre teens jumped in right from a football game. They didn't shower they sweated in the hot tub first then jumped in the pool with their grossness. No good restaurants or bar like they lied about on the reservation..
Go to the the omni or Biltmore or anywhere. Such trash. I wanted my money back the second I saw the outside of it. I feel I deserve a refund!!! I will be calling!!!? My daughter was so excited to go to what I thought and described as a luxury hotel and it was destroyed. Thanks for nothing.
1.0
Where to begin…I travel a lot for work and for pleasure, staying at a variety of different locations.
1. 4PM check in? Need I say more?
2. At waiting around for 3 hours for the 4PM check in, I was “upgraded” to a “newly renovated” room that was a smaller bed I booked and paid for. On top of that there was some red jelly substance on the floor, the closet doors didn’t stay open and really didn’t shut, the fan in the bathroom didn’t work, the knob to turn the water on / temperate was like an inch off the wall and cocked, and the toilet was smaller than a Home Depot 5 gallon bucket.
I have stayed at a variety of Marriot properties including many Omni properties and for the higher price they charged for this location I’d expect at least a mid-tier experience.
I literally came in from another work trip where I stayed at an Aloft, a marriot property, near a major airport and paid half the price / night and not only was the service better, the room was cleaner, actually put together, and was given the room I reserved and paid for.
6.0
I did not like the fact that when I went to reserve my stay for one more day ...I asked front desk to send house keeping to my room to change the bed sheets get new towels and to change my trash
I took 2 hours for house keeping to show up...
That's a little ridiculous for it being a medium sized hotel you would think they had enough staff
10.0
I have stayed here many times and it is very consistent. Clean and great location
10.0
The hotel was nicely remodeled, rooms were spacious and clean, the staff was extremely nice and helpful and they include transportation within a 2 mile radius which was perfect.
3.0
Great stay. Friendly, clean safe area.
8.0
Friendly staff
8.0
Nice restaurant and bar … bartender was great …checkin was quick and easy … located right near providence place mall
3.0
Probably best place we stay around Providence . Overall great value . Never use pool or gym but seems very nice . Although pool is small with another outdoor section. Restaurant is decent food average to above average priced.
5.0
Service was exceptional, very friendly staff
3.0
Clean, comfortable hotel that is close to downtown. Indoor pool and pool area were nice. Breakfast at the Bluefin Grille was decent, but expensive ($20 for oatmeal, for example). Hotel was quiet at night despite proximity to the highway.
1.0
i didn’t sleep continuous yelling the people running up and down the hallway. Cornell came back from their hockey game were yelling in the hallway at two in the morning then some bimbos were yelling at 3:30 in the morning. I never got any sleep and I had to drive eight hours home the next
5.0
Close to colleges
2.0
Great room and location. Not sure I was aware I would have to pay for parking and breakfast but it was delicious!
2.0
we booked a king bed, and were given two queens with the excuse that the queen rooms were renovated and the kings were not. Great that’s fine but tell me during check in not after i go up thinking it’s the wrong room and bring all my stuff back down to the lobby. The room was actually falling apart. idk how this was renovated but the hooks were falling off the walls and the light switches and outlet covers were all crooked. there was hair in the bathroom and some trash on the floor when we came in. I’ve been staying at marriott’s for over 20 years and this was probably the worst stay i’ve had.
2.0
check in time was 4PM? bath tub was not clean. manager did not send the bill to the email as they said they would.
4.0
Clean room with soft beds
2.0
Snacks at snack area a candy bar opened it many ants came out, phone to call desk not working moved table to fix vomit all down side. Now I want to leave.
3.0
This property used to have extras like free parking that made it attractive. These features are no longer available, parking is $20 per day. It’s very noisy, beds are not ver convenient mfortable and really hard bla 1 restaurant without room service. Not bad but not a good value for the price.
2.0
Very disappointed for the cost. Very expensive for the quality and cleanliness. Being a Bonvoy member, I was very disappointed.
3.0
Staff was excellent! Lobby, restaurant/bar excellent. Shuttle service a great amenity. Our room was not up to standards of Marriott. Poor lighting, old furniture, bathroom poor at best. Windows were dirty or just old and etched. Our room was a disappointment especially since the rest of the property was up to standards.
5.0
Great comfort and price
2.0
Room very stuffy, musty couldn’t open window. Ask if another room with a window-no was response. Bugs crawling around in bathroom. Dated. A lot of money for not a great room.
2.0
Very old room. Unbearable smell as soon as I open the door. AC unit is very loud. Credit card was over charged . Breakfast was booked included. But was told not offering. This is the worst Marriott stay I ever experienced
1.0
The bathroom had visible black mold in the shower area and in the ceiling above shower.
We wanted two Queen beds as the booking stated and were given two double beds
Room did not seem fresh and clean
Asked for more towels
Took 45 minutes to bring
Overall worst stay we have had here.
Will be booking the Omni next time
5.0
Staff were amazing!!!
4.0
The pool and hot tub were terrific.
My only complaint is the Expedia amenities said we would have breakfast for two. The hotel did not have any record or knowledge of this and advised us to contact Expedia directly.
2.0
Tried to extend my stay by 1 day when I checked in told i couldn't because the reservation was made via exoedia. Told to come back in two days to make new reservation,
8:30am knock on the door. :"Room Service" There was no room service at hotel. IT was the maid who spoke no English and thought Room Service and Housekeeping were the same thing.
Next day when the maid knocked I opened the door and said come in you can clean the room. Clearlyy she did not understand me and said "later: No one cleaned the room that day.
On Sunday it rained all day so I thought I'd watch football on TV. Neither of the two channels--CBS and Fox--that carried the game were available on the TV.
5.0
Love the Marriott Bed! Staff very accommodating to our scheduling needs. Very comfortable hotel. Did not hear the interstate from our room. Area surrounding this hotel is not the safest. Hotel does lock front doors at night that requires your key card to enter.
1.0
The hotel room was dirty, there were stains on the bedspread, cobwebs and grime by the windows. The bathroom was dirty too. Pictures below.
We stayed here before, less than a year ago, and it was fine. This time it was gross. We asked to change rooms and they wouldn’t move us. Also there was a long wait at the front desk.
It was not worth the price. Then they added $20 extra per day for parking. This parking expense was not communicated before arrival.
2.0
My wife pick up the hotel like always used to be more friendly
5.0
Pool and hot tub was plus. Having a restaurant was great. Room was a bit moldy , there was a little smell in the room.
5.0
Everything about this property was very nice! Staff, restaurant, shuttle service and room...all excellent!
5.0
Everything was AMAZING!!
1.0
The cooling system blew moldy smelling air into the room and made my eyes tear and skin itchy. When I complained
5.0
The noise in the middle of the night was horrendous
5.0
Very easy parking and access to vehicle. Was redesigned since I last stayed there, modern decor. Kids loved the pool!
5.0
Clean room comfy bed
2.0
We were very disappointed with the condition of our room. Lights were dim and the room felt dark. Very old furniture, one of the chairs was so stained, beat up, and dirty looking - it would’ve been better to have no furniture than the OLD furniture that was in this room. Bathroom was old and didn’t even have a vent/fan for showering.
We realized after checking in that half the hotel is newly renovated and those rooms only cost a small amount more than the room we had. This felt unfair and unacceptable. The room descriptions should explain which are in the renovated section and which are not - this negative review could be avoided.
FAQs
How much does this hotel cost compared to others in Providence?
The average price for a rental in Providence is $179 per night. This rental is $35 less expensive than the average.
Is parking included with this hotel?
Parking is not specified as an available amenity at Providence Marriott Downtown. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at Providence Marriott Downtown. Enjoy the water!
Is Providence Marriott Downtown pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Providence Marriott Downtown?
We found 9 amenities for this rental. This includes pool, air conditioner, kitchen / kitchenette, internet / wifi, and laundry.
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