Paid for the room and was told we could not stay there I want my money back because I had to book another room at a different hotel

Worst place I’ve ever stayed at. there’s no access to the office for check-in. Transaction has to be made through an outside window. It was a disgusting place. I found hair on the rim of the toilet, hair on the soap dish in the shower. Obviously, neither was cleaned. The walls and doors were all dirty. There were stains on the bedsheets indicating sheets were not changed, Three light fixtures on the wall; none of them had lamp shades. Window, drapes, holes and paint stains. Towels were just thrown over the rack, not neatly folded. Wish I had taken photos. What kind of a motel requests cash and charges five dollars extra if you use a card? Office window sign says no bicycles in room. What kind of a place is this? The hotel I stayed at the night before was a palace in comparison, and $20 cheaper.

Did not feel safe and generally worn down

Never again, one night stay was enough! The dirty linens did it! Would not stay here again.

1. there is no lobby. false advertising. you have to stand outside and talk thru a window. 2. there was a creepy guy sitting outside my room door. 3. when i opened the door a cockroach ran past. 4. the room smelled like someone had smoked pot in it and tried to cover it with air freshner. 5. there was broken furniture outside my door. 6. the bed looked like someone had slept in it. 7. there were creepy guys in the parking lot smoking pot. I did not feel safe so left and went to another hotel. they refuse to refund my money

Nice young woman at check in, went above & beyond to make comfortable accommodations for us. There isn’t a place on hotels.com, to request a lower level room with 2 beds. She was able to reconfigure a room on a lower level. A++ staff

Totally sucked. Site advertised 24 hour 7 days a week check in time. I knew we were going to arrive late so i wanted to be sure i could check in. When the clerk came to the window and RUDELY said NO ROOMS, i tried to show her my phone and she rudely shut the light off and went back to bed.

Staff lady was very rude