Embassy Suites by Hilton Chicago Lombard Oak Brook
About this hotel
Nestled in Lombard, this charming hotel for $127 per night is a fantastic choice for your next trip. Suburban hotel with free breakfast and free area shuttle This smoke-free hotel features an indoor pool, a restaurant, and a fitness center. Free on-the-go breakfast is provided, as well as free WiFi in public areas, a free area shuttle, and a free manager's reception. Other amenities include a bar/lounge, a 24-hour business center, and self parking. Embassy Suites by Hilton Chicago Lombard Oak Brook offers 262 air-conditioned accommodations with MP3 docking stations and laptop-compatible safes. Accommodations offer separate sitting areas. 32-inch flat-screen televisions come with premium cable channels and pay movies. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. This Lombard hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary weekday newspapers, and phones. Additionally, rooms include safes and irons/ironing boards. Housekeeping is provided daily. Recreational amenities at the hotel include an indoor pool and a fitness center. The recreational activities listed below are available either on site or nearby; fees may apply.
Amenities
Pool
Air conditioner
Kitchen / Kitchenette
Internet / Wifi
Laundry
TV
Gym / Fitness Center
Map of Lombard, IL
Reviews
4.2/5.0
Excellent(1,006 Reviews)
3.0
Two downfalls to our stay. #1 the pool area needs to have age restrictions for after 8:00pm use. As, the pool area stayed PACKED with unaccompanied under 12 year olds from 7:00pm until close time of 10:00pm. #2 guest have to pay $12.50 per night TO PARK! Why do guest that have already paid to stay at your hotel have to pay for parking? This was the first time I have EVER had to pay for parking at a hotel and I am a well traveled individual. Other than those two things, our stay went well.
4.0
Everything was great, except the pool.
I made the mistake of sitting in the hot tub, and the next day was pretty sick all day. The pool and hot tub Were both closed the next day as well so I’m not 100% sure if that was the culprit but The pool and hot tub were pretty murky and I should’ve known better.
3.0
Our time was ok. That's pretty much how I would describe the Lombard Embassy Suites. I've never paid for parking when not in the city or near an airport. That was surprising. The pool had issues, which was the reason we came. So cloudy we couldn't see our feet in the pool and the hot tub was so bad you couldn't see your hand a foot underwater without the bubbles going. Things that I would assume are standard weren't. For instance, you couldn't log into your streaming networks on the tv. There was 1 channel that was kid appropriate that we could watch, unless you wanted to pay for something because the only on demand movies were all at a price. We ate breakfast and went to go swimming. The pool was supposed to be open but wasn't. Just kinda a 'meh' experience. It felt very dated.
The woman serving breakfast was fantastic! She worked hard and was very nice. There was a surprise 'snack' time in the evening where you could go down to the bar and get some chips and veggies (if there were any out) and each adult got 2 free drinks. That was nice.
We won't be back. There are too many other hotels we've been at with similar pricing and many more perks...
2.0
My wife and I checked in for two nights on the afternoon of Saturday March 30 and when we checked in, the parking lot was fairly empty which would be understandable for an Easter holiday weekend. We were assigned a room on the third floor that overlooked the parking lot and was above the check in desk.
We left for dinner and when we returned, the parking lot was packed.
We were told that a very large party was staying on Saturday night but that quiet time in the property began at 10:00 PM and security would enforce the rules.
After we went to bed for the evening, doors opening and closing shook the walls of our room every few minutes for hours. At midnight we called the front desk and were told that the large party were put on the third and fourth floors and that there had been a disturbance caused by some in the party. The Lombard police were called to restore order. We saw at least six police crusiers in the front of the hotel. After the police restored order, we were able to fall asleep at about 1:00 am.
The hotel is a no smoking property and yet, the smell of pot smoke hung heavily in the hallways for most of the evening.
The front desk personnel should NEVER have put any other guests on the same floors as the huge party. I spoke with others that were also put on the same floor that we were who were unable to sleep. Others I spoke to who were given rooms on higher floors didn't hear the noise.
5.0
Spring break for the family. Son and I enjoyed a relaxing visit. Easy access from tollway. Mall and AMC across the street. Plethora of restaurants to choose from. Hotel staff was very pleasant
2.0
The couch had minor stains and tears. Bathroom had some random hairs on counter, sink and tub.
Pool was busy, which was expected, but the pool water was murky and you could not see more than 6 inches down. Lots of hair, fuzz among other things floating in water.
Hot tub was open first night but was missing tiles and had brown foam floating
2.0
The pool water was cloudy, the hot tub was half filled the first night then the next day it was filled but ice cold. No pool towels available. Staff never checked pool which was over filled to the point of safety issues with unsupervised kids between ages 9-12.
Our room had empty containers or shampoo, conditioners and body wash. We booked for 5 people our room had 3 towels total.
In the morning at 8:30am will still 30min left of breakfast they ran out of food.
We choose to do our family staycations at Embassy suites this was our first visit to this Lombard location and we will never return. Waste of money
4.0
Didn’t care for the 12.50/nt for parking, No hot water one morning.
1.0
From start to finish the stay was horrible. To start off they charge 12.50 to park and you’re supposed to place the ticket in your windshield. There were plenty of cars without any tickets in the windshield. Needless to say there was no parking for me as someone who did pay for the ticket and had it in the windshield. The elevators and hallways smelled like marijuana. Pool was down for 1st couple days, the inconvenience of not being able to take food into their lobby area and being kicked out, rudely being harassed and humiliated by the staff, bartender, as well as security. Planning on calling corporate and being reimbursed for this horrible experience.
5.0
Check in was a little unorganized other than that everything was good.
5.0
Hotel was beautiful! Well kept and comfortable. Could use a few updates (USB chargers in the rooms) though
5.0
Excellent location and sooo much room
3.0
Saturday night is a nightmare at this hotel. It's like party city for large families. I'm fine with children but they were unsupervised and running all over the place. The room next to us had a karaoke machine and they were singing well into the night. Weed smell was everywhere.
The rooms are outdated - very few plugs for people with multiple devices. Finishings were very dated.
6.0
Check-in was rather slow, and they need more elevators. Had to take the stairs twice because elevators are packed during check-in & out.
10.0
Dated
10.0
Love the full service breakfast. Rooms are reasonably clean.
6.0
Shower leaked into hallway :(, the installer of the tile did this wrong, huge lake of water once finished with shower. Needs corrected. 10th floor.
2.0
Staff were absolutely top notch. From front desk, to kitchen, housekeeping, bartender and security. All were very friendly and helpful.
1 elevator stopped working. On 1 night we went to sit in the hot tub and the chemicals were so strong the fumes smell burned our eyes and made it difficult to breathe couldnt sit in it. Complained to front desk we didnt go back down to try it again.
When they say breakfast ends at 9 they mean it ends at 9. They are prompt closing up. Made to order omelets and a good swlection of other breakfast foods from eggs to pasteries yougurt and fruit.
Rooms were clean bed was comfortable. Quiet location.
Our shower was slow draining i pulled the stopper and was just hair that i cleaned out and that fixed that.
Some areas of paint peeling that has been attempted at being fixed not a real issue for us.
Overall would recommend and wouldnstay there again.
10.0
Love the breakfast
6.0
Overall, it was fine. We like Embassy Suites, it was just our room was very hot and wouldn't cool down. A maintenance guy came to address it, but it didn't really work. He said he'd bring a fan, but didn't. I went to get one myself, which was fine, just not exactly what I expect from Embassy.
8.0
Love the atmosphere and the design of the hotel. The girl at the front desk was wonderful. We love the nightly reception and the free breakfast. What I did not like...the pool area was VERY cold and dark. The pool had way too many kids, and same with the hot tub. I was in there for 2 hours and NEVER saw a staff member come in and check on things. 2 teenage girls were physically fighting in the pool. Also only 1 out of 3 elevators worked. This was VERY inconvient.
6.0
We stayed for one evening on a Saturday. The pool area was NOT clean and the pool/hot tub was not clean or well treated.
On a Saturday evening they have multiple security guards around, which felt off in regards to safety. We would not stay here again
8.0
Really nice
3.0
Wonderful as always. My family come there every Christmas for our gatherings. We the hotel and they service.
2.0
The room was nice and clean. The heat wasn’t so good. It was cold in one room but hot in the other. There was no fan in the bathroom. No liners for the garbage can. The ice machine was next to the trash and the trash didn’t smell good.
3.0
The stay was great. They let me family come up to sing happy birthday, and answered all of my questions. The breakfast was my favorite.
10.0
I didn’t like having to pay for parking
10.0
Everything was very nice and clean. Shower was hot and sufficient pressure. Breakfast was AWESOME! Scrambled Eggs were perfect, everything was good and really nice selection.
Carlo at front desk was very helpful and friendly.
The nicest hotel I've stayed at for a swim meet.
10.0
Clean and friendly staff.
3.0
It was great with the exception of the sofa bed which was old and worn out. Outside of that it was awesome
8.0
Overall the stay was great. Perfect location. I would stay there again if I didn't have to pay $12 a night for parking in an area where it is mostly free. Charging for the parking is getting a bit greedy. My first choice will be just a bit down the road in Naperville.
3.0
The lady at the service desk was really nice. It was relaxing and quiet. I probably will stay more during the week for the peaceful experience…just what I needed.
5.0
Liked service at front desk, rooms were spacious and clean, breakfast was really good with plenty of fresh and hot options. Didn't like dumbells in fitness area. They were an odd size and rubber handles were partially worn off some. Otherwise that space was pretty good.
5.0
Beautiful property and excellent breakfast!
3.0
Ran out of hot water curling the high demand in the evening.
1.0
Some of front desk employees were rude! Toilet was leaking in rooms! To much to more to type but that’s just a little of the issues!!
5.0
My weekend stay was excellent. The staff was very helpful and friendly.
1.0
Dirty place. Sheets were wrinkled and pretty sure unwashed. There was brown stuff on the sides of the sheets. Pool you couldn’t even see the bottom of l, black and brown degree floating on top and hot tub was Luke warm. The whole place smelled like cat pee. Disgusting and was in there for not even 30 minutes before i decided i could not stay there.
2.0
Overall good but breakfast on weekdays need to end at 1030am like weekend. Missed it didn't realize the time was different other than that it was a good stay.
1.0
The room was in disrepair with all faucets dripping, shower drain was not working well and tons of miscellaneous damage. The elevator broke down halfway through our stay and the day we left it was impossible to use because the hotel had been booked. There were kids running unattended day and night. The pool area had a disgusting stench of human waste. We had stayed a few years ago and the quality here has went way downhill. We feel ripped off given the price we paid, and its never what we expect from hilton.
FAQs
How much does this hotel cost compared to others in Lombard?
The average price for a rental in Lombard is $133 per night. This rental is $6 less expensive than the average.
Is parking included with this hotel?
Parking is not specified as an available amenity at Embassy Suites by Hilton Chicago Lombard Oak Brook. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at Embassy Suites by Hilton Chicago Lombard Oak Brook. Enjoy the water!
Is Embassy Suites by Hilton Chicago Lombard Oak Brook pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Embassy Suites by Hilton Chicago Lombard Oak Brook?
We found 7 amenities for this rental. This includes pool, air conditioner, kitchen / kitchenette, internet / wifi, and laundry.
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