Embassy Suites by Hilton San Juan Hotel & Casino
About this resort
Situated in Carolina, this attractive resort for $195 per night is a great option for your next trip. Suburban Carolina resort in Isla Verde with casino Along with a casino, this smoke-free resort has an outdoor pool and a restaurant. Free cooked-to-order breakfast and free WiFi in public areas are also provided. Additionally, a 24-hour fitness center, a bar/lounge, and a poolside bar are onsite. Embassy Suites by Hilton San Juan Hotel & Casino offers 313 air-conditioned accommodations with laptop-compatible safes and coffee/tea makers. 55-inch flat-screen televisions come with cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access (speed: 250+ Mbps (good for 3–5 people or up to 10 devices)). Business-friendly amenities include complimentary weekday newspapers and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and in-room massages can be requested. An outdoor pool, a children's pool, and a spa tub are on site. Other recreational amenities include a 24-hour fitness center. The recreational activities listed below are available either on site or nearby; fees may apply.
Amenities
Pool
Air conditioner
Kitchen / Kitchenette
Internet / Wifi
Laundry
Balcony / Patio
Hot Tub / Spa
TV
Map of Carolina
Reviews
4.3/5.0
Excellent(2,159 Reviews)
3.0
The hotel appeared to be clean, however hair was found on the sheets the bed and in the bathtub the day we checked in.
4.0
Housekeeping service was great. Room was clean. Beds were decent. A few carpet stains, couch stains etc, but overall a nice stay
3.0
Pool was great and so was the service. People were all terrific - friendly and helpful. Food was awful at the buffet and the restaurants.
5.0
This is one of the best hotels in Puerto Rico Very Clean, Great Staff and close to a lot of eateries and beaches.
5.0
My stay was great. Conveniently close to the beach, restaurants, CVS, supermarket, airport, all these walking distance. Via UBER close to airport, Old San Juan, Casa Bacardi. The swimming pool ambience, bar and food was great
3.0
The fixtures in the tub/shower were broken. I could not get hot water. Not a great way to begin the day.
4.0
They did not have our room ready at
4pm checkin. I was ill and needed my room. I waited all day to get a room and when it was not ready at 4 I was displeased
3.0
Great
2.0
Stood one night - but all in all everyone was very polite and very helpful
3.0
Great place to stay. Close to the beach. Delicious breakfast. Awesome pool. Spacious rooms
3.0
We had a perfect quick vacation to San Juan. The hotel location was amazing. The staff were great. We really enjoyed the breakfast, evening reception, pool area, and beach service. There were so many things in walking distance. We also enjoyed the food in the hotel restaurants for the meals we had there. We hope to be back soon!
2.0
The room was not so clean, there was hair in the shower and the pillows had a disgusting smell. We ended up throwing clean towels on the bed and sleeping that way. Thankful it was only 1 overnight.
3.0
Family trip
2.0
Pros:,spacious and comfortable room. Nice hot tub and pool, good breakfast.
Cons: housecleaning not done some days or with follow up. Many extra fees like resort fees and parking make it a little expensive.
3.0
Loved that the hotel offered daily complimentary breakfast with a variety of items to choose from, including several beverages, fruit and buffet options.
Another great offer was 2 complimentary alcoholic beverages daily and snacks during a 2 hour window in the evenings. We've never experienced that before. The last GREAT thing we loved was the FREE beach chair and umbrellas. I would definitely book with Embassy Suites in the future.
3.0
proximity to the airport the beach places to eat shop and surrounding locations were great . Greeting and helpful information at check in was superb added plus happy hour for the guests every night.The hotel suite was huge and incredibly cared for. Breakfast buffet had everything . restaurants bars casino and a spectacular pool oasis all in the lobby and ground floor. i almost never left hotel.
10.0
Nice spot
10.0
Excellent
6.0
The staff was awesome,but the property in general needs TLC
10.0
What an amazing stay every one was extremely nice and helpful and I believe almost every one who worked there spoke English just a short walk to the beach , restaurants , shops definitely would be staying here again !!
8.0
Great location to beach
10.0
Excellent hotel good staff
10.0
I enjoyed my stay very much it was a nice place, beautiful scenery and great accommodations. I would definitely come back.
10.0
No complaints
10.0
Pricey, but worth it.
10.0
Traveling with a senior they should consider transportation to their private beach. It is quite a walking distance.
Buffet workers more cognitive to buffet. Watched a person use their hands to serve themselves french toast, then put it back! Told worker, however food was NOT changed!
More healthy food options at the physical resteraunts; which I understand may not be in the hotels control.
Please all is to be taken as possitive feedback for we already have our next stay booked and absolutely look forward to our next vacation with you ❤
10.0
It was great...
10.0
Wonderful place to stay. Loved everything about it.
8.0
The hotel was very nice, the lobby was beautifully decorated and the ambience was great. Our room was not the best but it was very spacious and comfortable.
8.0
Great
10.0
Great place to enjoy the Isle Verde area. Rooms are great, nice breakfast, pool area is top notch, and several coffee, bar and restaurant choices.
6.0
Slow restaurant and ran out of food options. I never received items I needed from housekeeping. Free breakfast was low quality. Just very poor quality.
8.0
While the room floor ascetics are ok, the service and pool areas were spot on. This location is also very safe and beach walkable, with beach lounge chairs for Embassy Guests! However, do be warned that the drink/food service is a bit slow due to no Embassy designated staff. Might want to bring your own!
10.0
Stayed at the Embassy suites last week of December. Inspite being very close to the airport there is very less noise of planes. The property is good and staff is very friendly. The pool is really nice and big and so is the hot tub. The "happy hour" was awesome. Breakfast was the same everyday but it was nice to have it there. The beach is 2 blocks away and the hotel has the beach umbrellas, chairs and towels there so that was really nice. The restaurant in the hotel was also good and had good food options. Overall a nice hotel and if we ever go back to Puerto Rico will stay at this hotel again
10.0
The staff there was very friendly and made our stay very comfortable. Especially the cleaning staff! Kudos to them!
4.0
The hotel was dated. Elevator was out of service for a couple of days..
10.0
This was an excellent property in San Juan, close to everything (the beach, dining, the market, and mall). I would recommend this place to anyone with a family.
10.0
excellent service
10.0
Had wonderful stay with my family…. Also love that my toddler was able to be around place comfortably an staff was able to look out for her and safety..
10.0
very friendly staff
FAQs
How much does this resort cost compared to others in Carolina?
The average price for a rental in Carolina is $149 per night. This rental is $46 above the average.
Is parking included with this resort?
Parking is not specified as an available amenity at Embassy Suites by Hilton San Juan Hotel & Casino. For more information, we encourage you to contact the property about where to park.
Is there a pool at this resort?
Yes, a swimming pool is available for use at Embassy Suites by Hilton San Juan Hotel & Casino. Enjoy the water!
Is Embassy Suites by Hilton San Juan Hotel & Casino pet friendly?
Unfortunately, this resort is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Embassy Suites by Hilton San Juan Hotel & Casino?
We found 8 amenities for this rental. This includes pool, air conditioner, kitchen / kitchenette, internet / wifi, and laundry.
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