Hotel UMass
About this hotel
Situated in Amherst, this charming hotel for $189 per night is a fantastic choice for your next trip. Hotel with free breakfast, walk to University of Massachusetts Amherst This hotel features a restaurant, a bar/lounge, and a snack bar/deli. Free continental breakfast and free WiFi in public areas are also provided. Other amenities include a coffee shop/cafe, coffee/tea in a common area, and a business center. Housekeeping is not available. Hotel UMass offers 113 accommodations with iPod docking stations and safes. 37-inch LCD televisions come with premium cable channels. Bathrooms include showers and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include complimentary newspapers and phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards.
Amenities
Air conditioner
Internet / Wifi
Laundry
TV
Map of Amherst, MA
Reviews
4.3/5.0
Excellent(737 Reviews)
3.0
The AC did not go below 72 degrees F. I was not able to lower it.
5.0
Stayed during our campus visit for admission purposes. We had a wonderful time, the hotel is run very well and all the staff is friendly. Great place.
4.0
I would’ve given you more stars if my thermostat worked properly. Fortunately the employees at the front desk gave us a fan.
5.0
Hotel is conveniently located on the UMASS campus. Good expresso coffee machine. There are no refrigerators or microwaves in the room, only downfall.
3.0
As the hotel does not have a gym onsite we were given a gym pass. When we arrived at the gym the front desk lady did not let us in and instead shredded our passes. She refused to accept a picture of my drivers license and argued at length that a 17 year old that is accompanied and supervised by her mother is still not allowed. The pass does not requiere to provide a physical ID and allows for under 18 if supervised. I would suggest clarifying the pass terms and providing training to the gym front desk staff.
3.0
There was a cockroach in the bathroom…overall it wasn’t bad. Bed was comfortable and space was pretty clean.
8.0
N/A
3.0
What a pleasant hotel to stay at! From the excellent customer service to the pristine condition of the room (halls and lobby as well) to the super comfy bed and quiet room, everything about our stay was perfect!
10.0
Being on Campus was wonderful.
3.0
Conveniently located for parents visiting their kids. Clean and hygienic rooms. The outside facade looks like a prison. Pls paint it or improve it in any other way. For 250 USD I would expect better and more food options and amenities. There is zero entertainment options, no gym etc that other hotels in this price range have.
5.0
Loved being right on campus!
5.0
Easy access to the University.
Served to the purpose.
5.0
I was here for a conference place was very nice and clean and the food for lunch was fabulous
4.0
The hotel is old but very clean. Great for our visit to UMass.
5.0
If your visiting UMASS, their hotel on campus is the place to stay.
5.0
Super
5.0
Great place to stay during a campus tour. Rooms were clean, well appointed and the staff was great. I will be sure to stay there on the next visit to UMASS.
1.0
Dead bolt in room did not work, air conditioning was barely blowing with a constant noise and ceiling tiles were had mold from previous water damage.
Very hard to find via gps on current address listed on website - recommend advertising Garage entrance address.
2.0
place needs a refurbishment. smells musty/dusty. not a good choice given price
2.0
The service was excellent. Rooms a bit run down, i.e. broken lamp shades and we could hear conversations from the rooms on either side of our room. The rooms have forced heat and it was turned on so room was a bit warm, but the staff brought us a fan which helped a ton.
3.0
We were attending our grandson's football game. Comments: ROOM CLEAN and big enough. Very limited dining. No real bar, no real restaurant. Way to expensive for what you have to offer. Would not stay there again. Very difficult to find the garage and entrance to hotel. Overall on a scale of 1 to 10, a 4 at best.
4.0
Close to my son activities
3.0
While the price seems a bit expensive for the area, it's convenient and clean and quiet. And they let you book for just one night, which many don't in this season. Parking very convenient in parking garage attached to the hotel.
2.0
Front desk rude. Long day business and hotel hard to find then when finally found front desk I get attitude at check in.
5.0
Lovely to stay on the umass campus!
3.0
We always have a nice stay here! Clean, comfortable, quiet. Very convenient getting around campus too. Thanks!!
2.0
There was hair in the sink when we arrived unfortunately
4.0
The bathrooms are small and the room is dated. This is fine for one night, but I wouldn’t recommend staying longer. I’ve stayed here before & was given a much nicer room.
5.0
Like staying on UMass property. Makes life much easier.
5.0
Perfect spot for visiting a Umass student.
3.0
It's luxury prices with standard accomodations. You are paying for convenience.
4.0
Great for a parent visit to UMass Amherst campus!
5.0
Service is excellent location too. Personnel are well known and friendly
5.0
All
5.0
Excellent hotel with a friendly and helpful front desk. Will definitely return.
5.0
Good facility with clean rooms. Very convenient being right in the center of the university campus. Great staff !!!
Breakfast could be better.
5.0
It’s such a great place to stay!
2.0
One you have to provide better instructions on getting to the hotel parking lot. It took me 25 minutes of driving around. Two you must train students but you should have someone behind the counter who can move the line. With just one person in front of me I waited ten minutes to check out.
4.0
We dud not see a refrigerator or microwave in the room
2.0
The hotel in general was very good. Breakfast needs improving
FAQs
How much does this hotel cost compared to others in Amherst?
The average price for a rental in Amherst is $145 per night. This rental is $44 above the average.
Is parking included with this hotel?
Parking is not specified as an available amenity at Hotel UMass. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.
Is Hotel UMass pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Hotel UMass?
We found 4 amenities for this rental. This includes air conditioner, internet / wifi, laundry, and tv.
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