Resort in State of Quintana Roo
5-Star Resort
Reasons to book
Top-tier experienceA high end property in this area
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
Includes essentialsWiFi/Internet, Air conditioning, Pool and more
About this resort
Catch some rays at the beach or spend the day relaxing at Dreams Sapphire Resort & Spa - All Inclusive's full-service spa. Then enjoy a meal at one of the property's 8 restaurants.
Dreams Sapphire Resort & Spa - All Inclusive offers 568 accommodations with free minibar items and safes. Rooms open to balconies or patios. Beds feature down comforters and premium bedding. A pillow menu is available. 50-inch LED televisions come with cable channels. Bathrooms include showers with rainfall showerheads, complimentary toiletries, hair dryers, and toothbrushes and toothpaste.
An outdoor tennis court, a health club, complimentary bicycles, and a complimentary water park with waterslides are featured at the property. 4 outdoor swimming pools are on site along with a children's pool.
Dreams Sapphire Resort & Spa - All Inclusive offers 568 accommodations with free minibar items and safes. Rooms open to balconies or patios. Beds feature down comforters and premium bedding. A pillow menu is available. 50-inch LED televisions come with cable channels. Bathrooms include showers with rainfall showerheads, complimentary toiletries, hair dryers, and toothbrushes and toothpaste.
Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include in-room massages.
An outdoor tennis court, a health club, complimentary bicycles, and a complimentary water park with waterslides are featured at the property. 4 outdoor swimming pools are on site along with a children's pool.
The recreational activities listed below are available either on site or nearby; fees may apply.
Amenities
Restaurant
Air conditioning
Pool
Non-smoking
TV
Bar
Spa
Balcony/Terrace
WiFi/Internet
Garden
Sauna
Ironing facilities
Free toiletries
Towels
Safe
Desk
Hairdryer
Map of State of Quintana Roo
Available Rooms
Ratings and reviews
10 / 10Outstanding·Jun 2026
Beautiful resort, wonderful staff, excellent food, not pleased with paying for preferred and being unable to take the kids with us to the preferred pool.
8 / 10Excellent·Jun 2026
Couldn’t enjoy the beach because of the amount of seaweed
10 / 10Outstanding·Jun 2026
We recently stayed 5 nights at Dreams Sapphire. We had 5 adults and two kids ages 7 and 9. From the time we arrived to the time we left, we all could all agree this resort was fantastic. Upon check in we were given sparkling wine and juice for the kids. Our rooms were clean and inviting. My husband and I were celebrating an anniversary, and my grandma had just had a birthday. There was cake in her room and champagne in ours! Very thoughtful touches. Any time we needed something they were very quick to accommodate us. My kids had such a great time on the water slides and main pool. We all had plenty of food we liked as well as drinks. My kids thought they were something special getting virgin drinks from the bar! The staff was so friendly and helpful. There was entertainment most nights and plenty of activities for the kids. The only negative- which is out of the resort’s control- was the amount of seaweed on the beach and in the ocean. We were more than happy to spend our days at the pool though! Overall, I would recommend this resort to anyone and I would definitely love to go back!
6 / 10Average·Jun 2026
Overall we enjoyed our stay but I would not stay in Puerto Morelos again. At no fault to the resort the ocean was just not pretty - lots of seaweed and water looked like tea.
Pros- I really liked the layout of the resort with the rooms away from the restaurant/pool area and the restaurants all close together. It’s completely worth it and maybe necessary to booked at least Preferred level to get access to the best restaurants. The buffet was not great but we loved Blue Water Grill and the other restaurants. The servers, hosts, and virtually all staff were EXCELLENT. People- bring pesos and TIP PLEASE. In the US you can order them from your bank branch. I totally recommend the swim out ocean front rooms. We had full service out there and it was lovely. Also- the room service is great!
Cons- our room had terrible air conditioning so I didn’t sleep well at all. The food at the poolside grill was also kind of terrible.
$$$$
7.8Good
(1,005 Ratings)
"Beautiful resort, wonderful staff, excellent food, not pleased with paying for preferred and being unable to take the kids with us to the preferred pool."
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