Casa Melo Alvim by Unlock Hotels
About this hotel
Upscale hotel with 24-hour business center and 24-hour front desk Along with an outdoor pool, this smoke-free hotel has a restaurant and a bar/lounge. WiFi in public areas is free. Additionally, a poolside bar, a snack bar/deli, and a 24-hour business center are onsite. Casa Melo Alvim by Unlock Hotels offers 20 air-conditioned accommodations with minibars and safes. Each accommodation is individually furnished and decorated. 32-inch flat-screen televisions come with cable channels. Bathrooms include shower/tub combinations, bathrobes, bidets, and complimentary toiletries. This Viana do Castelo hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily. Recreational amenities at the hotel include an outdoor pool. The recreational activities listed below are available either on site or nearby; fees may apply.
Amenities
Pool
Air conditioner
Internet / Wifi
Laundry
TV
Garden
Map of Viana do Castelo
Hotel in Viana do Castelo
Reasons to book
People love it hereGuests give this property a top rating
Includes essentialsGarden, Pool, Air conditioner and more
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
$$$$
Reviews
4.6/5.0
Outstanding(224 Reviews)
4.0
Very friendly staff, clean room, and relatively comfortable bed (for a European hotel). The views from the room were really nice, and location was great. The off-site parking was a little challenging.
8.0
Beautiful
2.0
I booked one of the top tier accommodation in this “hotel” - the Prestige Apartment- for a comfortable and upscale 4 night stay and what a got was the opposite - an awful nightmare.
The hotel has an amazing location in the city of Viana but the positives end here. My room was located in an adjacent building and it was a run down apartment as far as it can be from a “prestige apartment” with worn out tacky furniture and no internet service.
I had to work remotely during my stay so I told the reception employee, Sr Rui Braga, about the internet issue and night after night I was unable to work because there was no internet at all in my room or very weak and inconsistent internet. So for the first 2 nights I ended sitting in the hotel lobby, that was empty like most rooms in the hotel, and worked until late using the WiFi available in that area. In the third night I was to tired to argue and request them to fix this issue that I just didn’t work and in the next morning, I decided to leave and spend my final night in another hotel that could provide decent internet service. I left early in the morning and no one was available to check me out, so I left my information and later got an email letting me know that I would have to pay for the last night (the fourth night) since my reservation was no refundable. What?!
I didn’t leave because I wanted to, I left because the hotel is a dump that can’t even provide basic internet to guests. I had no choice.
5.0
We loved staying here. Great location and helpful staff
5.0
This is a wonderful hotel in a historic building. The hotel has a beer garden and a pool, and is walking distance from many dining options. The staff was friendly and helpful. I wish we had more time there!
3.0
This is such a beautiful hotel but what made it so great was definitely the excellent customer service from Rui and the team.They went above and beyond and it really does make a difference. I stayed the next night at another hotel the next town over and it really wasn't the same at all.
I highly recommend this hotel and a service it provided.
2.0
The hotel is very well located on the main avenue in the historic center of the city. It is a very old building that was converted into a hotel preserving much of its original structure. The room I stayed in was spacious, but I cannot define it as comfortable. The bed mattress was hard. The room does not have air conditioning (which is common in Europe), so you have to leave the window open for the room to cool down. That normally is not a problem for us, but the noise and the traffic on the avenue make it difficult to rest unless you close the window, which we could not close until midnight.
Breakfast is included and has a good variety, but it is served by only one employee, who did her best to diligently serve customers, but was not enough to serve all the needs. During our stay we got the impression that the hotel operates with the minimum staff.
I can't say it was an unpleasant experience, but I don't think I will stay at this hotel again in the future.
5.0
A friend and I stayed in Casa Melo Alvim for one night. It was right by the bus station, about a 2 min walk, and therefore super convenient to our needs. The front desk was super helpful and very welcoming. A gentleman with a ponytail hair style, served us. Unfortunately, we did not get his name on arrival or the following day when he was again super helpful, He went way beyond the norm to help us get to the bus station in a hurry as we had made a mistake with the departing time of the bus. He welcomed us to Casa Melo Alvim and invited us to regard the hotel as our home from home for our stay. We were very impressed by this individual who made our stay memorable and enjoyable. We cannot but recommend this hotel as a great stop in beautiful Viana do Castelo
3.0
What a charming place! Right next to the train station, the breakfast was good and so pretty! Loved the unique touches like the stone seats by the windows
3.0
This is a well positioned hotel, close to the railway station. The staff were friendly and very helpful. Usually when staying in an apartment there is the ability to make coffee and a free coffee sachet, but neither were available here, which was disappointing.
2.0
Easy to find; central, near station. Historic building.
Friendly check in.
Lovely spacious room with plenty of character.
Comfy bed
Excellent breakfast
Wished we coukd have stayed longer
5.0
Great location and comfortable room for an overnight stay. Next to the train station so some noise.
2.5
Beautiful 16th century building, handsomely renovated, clean, spacious and interesting. Lovely secluded pool too. Amazing staff, super friendly and attentive. Had a great stay and happy to recommend.
3.0
Beautiful 16th century building, handsomely renovated, clean, spacious and interesting. Lovely secluded pool too. Amazing staff, super friendly and attentive. Had a great stay and happy to recommend.
1.0
Due to the reduced number of characters I will try to be succinct.
Lack of information during Check-in. The guests before us got a long and detailed conversation, we got the most basic talk.
Old-fashioned utilities (some understandably, given the nature of the building, others like the bathtub, not so much.)
Impossible to take a bath due to a malfunction in the bathtub. Also, no slip resistant mat, and a dirty shower curtain.
Air conditioning duct full of dust.
Minibar wasn't even on.
Thick layer of dirt behind furniture.
Rich fauna of spiders and insects.
Dirty windows in the bedroom and at the restaurant.
Expensive microwaved food at the restaurant (Confirmed by staff)
Icing on top of the cake was, knowing my wife is pregnant, the bedroom phone wasn't even connected and there were no instructions to call the reception.
The only person who was really attentive and helpful was Fabiana, that works at the restaurant.
I complained about all of this at check-out and didn't even get a discount. The person simply tried to justify everything with the most idiotic excuses.
0.5
Due to the reduced number of characters I will try to be succinct.Lack of information during Check-in. The guests before us got a long and detailed conversation, we got the most basic talk.Old-fashioned utilities (some understandably, given the nature of the building, others like the bathtub, not so much.)Impossible to take a bath due to a malfunction in the bathtub. Also, no slip resistant mat, and a dirty shower curtain.Air conditioning duct full of dust.Minibar wasn't even on.Thick layer of dirt behind furniture.Rich fauna of spiders and insects.Dirty windows in the bedroom and at the restaurant.Expensive microwaved food at the restaurant (Confirmed by staff)Icing on top of the cake was, knowing my wife is pregnant, the bedroom phone wasn't even connected and there were no instructions to call the reception.The only person who was really attentive and helpful was Fabiana, that works at the restaurant.I complained about all of this at check-out and didn't even get a discount. The person simply tried to justify everything with the most idiotic excuses.
5.0
I wish I was able to stay for more than one night. The hotel is beautiful and enchanting. With part of it built in 1509, it has it quirks that would come with the age, but that was part of the experience.
The staff was incredibly helpful providing maps of the city, suggestions for sights and food, and overall so friendly.
2.5
This was an extremely nice hotel with very friendly staff and well located for visiting the site of Viana do Castelo
2.5
Amazing place, in the central and friendly receptionist. Nice rooms.
3.0
Amazing place, in the central and friendly receptionist. Nice rooms.
2.5
Beautiful building. Spacious room. Sustainable solutions in place. Fantastic variety of breakfast options. Great location. Friendly service. Good amenities. Reasonably priced.
3.0
Beautiful building. Spacious room. Sustainable solutions in place. Fantastic variety of breakfast options. Great location. Friendly service. Good amenities. Reasonably priced.
2.5
The bed was rock hard in room 204. Other than that everything was excellent. The staff were wonderful. The building is beautiful and the location is unbeatable.
2.5
The bed was rock hard in room 204. Other than that everything was excellent. The staff were wonderful. The building is beautiful and the location is unbeatable.
2.0
The hotel was really visually interesting and different. The staff, location and installations created for a unique experience. The paid hotel parking is just outside, 2 minutes from the hotel entrance, in a secure lot next to the train station. If I could change something, it would be for a mattress upgrade, as it was a bit tired and not the most comfortable. That said, I would come back for a second stay without a doubt.
2.5
Great location, quick and easy check in, lovely property. Will stay again.
2.5
Lovingly preserved historic building, impeccable service, wonderful breakfast, a lovely welcome after a long day on the road.
2.5
Beautiful property in a lovely little town. Rooms are old, quaint and gorgeous. Staff and service are top notch! The dining recommendations they gave were outstanding. Only quibble would be the quality of the pillows and the breakfast buffet could use a little work. Overall, I would definitely stay here again.
2.5
Beautiful property in a lovely little town. Rooms are old, quaint and gorgeous. Staff and service are top notch! The dining recommendations they gave were outstanding. Only quibble would be the quality of the pillows and the breakfast buffet could use a little work. Overall, I would definitely stay here again.
2.5
This hotel was great, the staff was always welcoming and very nice. I enjoyed speaking with Daniela, who was professional and very helpful with questions. The breakfast was good, room clean and bed very nice. Just behind the hotel is a small mall and I went to a movie. The main tourist street starts at the hotel, beautiful vibe with old building.
2.5
Gorgeously renovated centrally located ancient mansion, close to train and funicular and in historic district. The staff were incredibly helpful and always professional. Delicious breakfast and pretty little pool. This is a superb value!
5.0
Beautiful building and the staff were very friendly and helpful. Great spot to wander down to the water from. Really relaxing court yard with lounge chairs and clean pool.
5.0
Great location
Good restaurant
A little noisy at times (near train station, electrical humming)
5.0
Great locationGood restaurantA little noisy at times (near train station, electrical humming)
4.0
Great location, right next to the train station. Excellent staff, very friendly and helpful. They changed our room immediately when we pointed out that our window was facing a building site. Breakfast was lovely.
We would have felt more comfortable if there were cushions on the sofa and kettle, tea/coffee available in the room.
An advice for the travelers who stay in this hotel - try to be light footed when walking on the wooden floor as the sound of movement can be heard by other people who stay next or below you.
4.0
Great location, right next to the train station. Excellent staff, very friendly and helpful. They changed our room immediately when we pointed out that our window was facing a building site. Breakfast was lovely.We would have felt more comfortable if there were cushions on the sofa and kettle, tea/coffee available in the room. An advice for the travelers who stay in this hotel - try to be light footed when walking on the wooden floor as the sound of movement can be heard by other people who stay next or below you.
5.0
Location near train station and walking street and river was excellent.
The large public areas, bar, restaurant were lovely and our room with marvelous wood decor and headboard yet open and modern decor was the tops!
5.0
Location near train station and walking street and river was excellent.The large public areas, bar, restaurant were lovely and our room with marvelous wood decor and headboard yet open and modern decor was the tops!
4.0
Really beautiful old building, very stylishly renovated. An experience to stay in esp after visiting Portugal and seeing the old buildings from the outside to stay in one is very charming. Grand stone staircase in reception is very cool. Staff super helpful. Only negative is bathroom a bit dated and Bath and shower a bit small.
4.0
Really beautiful old building, very stylishly renovated. An experience to stay in esp after visiting Portugal and seeing the old buildings from the outside to stay in one is very charming. Grand stone staircase in reception is very cool. Staff super helpful. Only negative is bathroom a bit dated and Bath and shower a bit small.
FAQs
How much does this hotel cost compared to others in Viana do Castelo?
The average price for a rental in Viana do Castelo is $80 per night. This rental is $24 above the average.
Is parking included with this hotel?
Parking is not specified as an available amenity at Casa Melo Alvim by Unlock Hotels. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at Casa Melo Alvim by Unlock Hotels. Enjoy the water!
Is Casa Melo Alvim by Unlock Hotels pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Casa Melo Alvim by Unlock Hotels?
We found 6 amenities for this rental. This includes pool, air conditioner, internet / wifi, laundry, and tv.
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