Hampton Inn by Hilton Torreon-Airport Galerias
About this hotel
Situated in Torreón, this attractive hotel for $81 per night is a fantastic option for your next vacation. Comfortable hotel with free breakfast and fitness center Along with an outdoor pool, this hotel has a restaurant and a fitness center. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a 24-hour business center, coffee/tea in a common area, and a business center. Hampton Inn by Hilton Torreon-Airport Galerias offers 151 air-conditioned accommodations with laptop-compatible safes and complimentary newspapers. Beds feature down comforters. 32-inch LED televisions come with cable channels. Microwaves and coffee/tea makers are provided. Bathrooms include shower/tub combinations, designer toiletries, and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. A nightly turndown service is provided and housekeeping is offered daily. Recreational amenities at the hotel include an outdoor pool and a fitness center.
Amenities
Pool
Air conditioner
Kitchen / Kitchenette
Internet / Wifi
Parking
TV
Gym / Fitness Center
Map of Torreón
Reviews
4.3/5.0
Excellent(651 Reviews)
5.0
I always stay in hampton inn hotels because they meet with my expectation, also the people there are amazing
10.0
Good location
2.0
Very Old Hotel
3.0
We had staying at Hampton Inn properties several times in the US and in Mexico, however this time there was a situation, I need to address the property shows free shuttle to the airport, we have the need to go to the airport october 1 a sunday, this property did not have a driver today and I asked as soon as I check in, I was told they will assist with a taxi, that could not get in, and we were told the property oly provides the shuttle monday to friday, I checked and that is not specifically noted in the hotel amenities, We had to flight back home to the USA. We were so stressed we even contemplate walking to the airport, so we wouldn't miss our flight.
5.0
Excellent
3.0
Service was good
The rooms were always clean
The food was excelente
The workers were very polite and professional
The beds were one of the best beds I’ve stayed in Mexico
Restaurants next to hotel
Pharmacy next door
Dry cleaners next door
Easy to access taxi
And the mall was 10 min away
3.0
Location
At 3 pm there were not rooms available
AC at the lobby and restaurant area was broken (for days according to staff)
Facilities are turning old and without the proper maintenance
2.0
It’s a good location nice and clean
4.0
Clean and Quiet
Some team members don't engage with the guest to make them feel welcome.
2.0
Me gusto mucho la cercanía con los centros comerciales y la salida a las carreteras principales
Las áreas de oportunidad son: desde la entrada al 7mo piso mucho olor a cigarro, el elevador derecho no subía hasta el 7mo piso, las almohadas muy pobres, usadas y con mucho uso, el cuarto olía mal como a viejo. Saludos
4.0
Kind people
5.0
Checked in at about 6pm. Smooth process. Breakfast is great! Lots of fresh fruit and coffee, juice, tea. Sitting area is clean and TV noise is kept at a comfortable level. Service by the staff is great.
5.0
agradabe
4.0
Good experience, met our needs clean room, nice staff
1.0
Extremely bad odor throughout the hotel. Beware that It’s a smoking hotel.
5.0
Un lugar muy cómodo y bastante tranquilo el area es segura y de rapido acceso hay restaurantes cerca y tiendas para ir de compras
4.0
X
2.5
Excellent
2.5
Great, comfortable bed, spacious, clean and awesome
2.5
It was a quick stay with the family, we found a very friendly place, I would absolutely recommend it.
1.0
All staff was great from the desk to the cleaning ladies and cooks general that hotel for me was awesome the service of the van and the driver was great also
5.0
close to airport and walk-in distance to several restaurants, pharmacy and convenience store
5.0
close to airport and walk-in distance to several restaurants, pharmacy and convenience store
2.5
El hotel super limpio, el checkin rapido y el desayuno super bien controlado con medidas anti covid, las instalaciones un poco viejas pero tan limpio que te sientes agusto.
4.0
Good place to stay at and the price was reasonable.
4.0
Good place to stay at and the price was reasonable.
2.5
Excellent location and property. Staff is very nice and helpful.
3.0
Excellent location and property. Staff is very nice and helpful.
4.0
Is a goo location and nice hotel near to the mall and airport
4.0
Is a goo location and nice hotel near to the mall and airport
4.0
No refrigerators or microwaves in the rooms like in the U.S. breakfast was ok. Very friendly staff. Check in was super quick. They had keys and rooms ready when i arrived. Very close to nearby restaurants.
4.0
Staff very helpful with my limited language ability.
4.0
Close to the airport and the property is well maintained
5.0
Very friendly and knowledgeable front desk staff, fluent in English as well. Very clean and well kept. A very good breakfast.
2.0
Good option specially for business. Parking lot big enough, good safety, enough space and equipment in rooms. Breakfast buffet is average, hot and cold options but very limited. Room price is fair.
3.0
Very big comfortable rooms
1.0
I was disappointed in the Hilton Brand with this visit to Torreon. No in room safe, No ice machine in every floor, AC issues. Staff was for the most a happy smile. If I return I will have a better command on my Spanish and expect a better command on the female staff who was there at my early arrival 10:30am.
1.0
Hotel is nice with really good breakfast. We were really disappointed with their limited shuttle service to the airport. I don't think it should be advertised at hotels.com since they don't do shuttle from the airport, only to the airport and their schedule changes all the time. They couldn't take my wife to the airport for an 8:30 am departure because that day only the shuttle would start at 3 pm. I had a 6 am flight the next day, and they said they would take me at 4:30 am for an extra charge... (even though I bought an "airport shuttle included" package at hotels.com) .
Their customer service is also really bad, their front desk staff had an attitude of either sarcastic at some times or sorry that's the rule, there's nothing I can do about it. I travel to Torreon extensively and it was my first time at this hotel. There are better hotels near the airport.
1.0
First things first Very bad customer service. The female receptionist was not very nice, very stuck up. 2nd think the website said 2 queen bed which was a lie. They where double bed, false advertising. This was the reason we choose this hotel. 3rd there was no ice bucket in the room and when we called down to tell them, the same receptionist was rude about this also. She said she will bring it up she never did. I went down found her on her phone. She said she forgot. Don’t stay here.
1.5
Well, super nice staff at the front counter!
But..... after getting installed in the room (after being in there for about two hours) some person opened the rooms door, he said that he had that room!
I didn’t like the 9-10 am knock on the door and if you didn’t answer they just open it!!
Just to ask you for dirty towels!!
Besides that, everything else was good!!
FAQs
How much does this hotel cost compared to others in Torreón?
The average price for a rental in Torreón is $53 per night. This rental is $28 above the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at Hampton Inn by Hilton Torreon-Airport Galerias. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at Hampton Inn by Hilton Torreon-Airport Galerias. Enjoy the water!
Is Hampton Inn by Hilton Torreon-Airport Galerias pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Hampton Inn by Hilton Torreon-Airport Galerias?
We found 7 amenities for this rental. This includes pool, air conditioner, kitchen / kitchenette, internet / wifi, and parking.
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