The rooms were very spacious but it did not have an outlet near the bed which was very inconvenient. I had a swim up room that led to the swim up bar which was nice. The breakfast was always good with many options. The restaurant food (lunch/dinner) was just so-so. The staff was very nice and accomodating. It had many dining options within walking distance and a 24 hour 7-11 across the street which was very convenient. It was also within walking distance of Bangla Rd.

Overall our stay is very good except that the breakfast coffee is not brewed. So disappointed.

Resort is beautiful. Loved the pool access room, so much space to just chill out in the room overlooking the pool or straight into the pool.

The room was spacious, but showing its age. Two things really stood out to ruin the stay: The bed was 2 single beds pushed together leaving a gap in the middle with very hard harsh mattresses, and the TV chanel selection was very poor. Coming from Australia there was no choice for movies or sport, which was particularly frustrating at a time when there were several major sporting events taking place. The pool was nice and location was also good.

Location was perfect away from all the hussle but still close to get too. Hotel was great, Beds were very hard, not great on the back. Staff were great, though would be better if they had staff that talk and understand english alot better. i would stay here again.

Very good Hotel, the employees competently and very friendly! Next time in Phuket i join again, devinitive

Very neat and clean, security 24 hrs

Great staff, great location with decent and great size rooms. Cleanliness was really more than I expected especially traveling with little ones…so it’s a happy experience with our stay. Than you

The house keeper came to tidy up the room but I found out that she didn’t change a clean town or bedding. The night manager was a bit rude when I asked for a new beach town and told me they ran out but handed me a regular old town that looked like rugs. Buffet is very decent here and the pool is very clean.

The pool was beautiful! The location is perfect. We loved sitting on our balcony. Only problem was the mattress was too firm. The service was great!

The good: Cleanliness, size of room, staff friendliness and efficiency, pool, breakfast selection and reception. The not-so-good: There is no Spa (Spa is in hotel name), wifi is poor in room, gym needs some TLC, pool bar has a sign that says there is service during the day, there is no one serving drinks at all, just some old bottles of liquor that have been refilled with liquid to look like liquor. I would say this is a solid three star hotel (international star ranking) and the price is correct for that, hence it’s cheaper than other 4 and 5 star options in Patong. Also, Patong is a party town and a lot of fun if that fits your lifestyle. Fortunately the hotel is far away from the buzz and on a nicer part of the beautiful long beach.

The room maintained air conditions power points not good at all 3 times changed my room still no good, water leaking from air condition a lot most of the rooms was the same in total waste my money and I had @2 rooms

Good hotel. Handy location, walking distance to massage, and 7/11 and restaurants. Breakfast was good, with many options. Restaurant staff were fantastic. Pool access rooms were great.

Good hotel. Handy location, walking distance to massage, and 7/11 and restaurants.Breakfast was good, with many options.Restaurant staff were fantastic.Pool access rooms were great.

Fabulous pool. Lovely staff. Spacious beautiful rooms

Fabulous pool.Lovely staff.Spacious beautiful rooms

Lovely place to stay. Right next to Patong Beach. Excellent breakfast. Beautiful pool and finally the staff were excellent. Highly recommend.

Lovely place to stay. Right next to Patong Beach. Excellent breakfast. Beautiful pool and finally the staff were excellent. Highly recommend.

I dont know how hotels.com can rate this hotel 5 star. It is a nice hotel with a beautiful pool but it is NOT 5 star. I stayed here for 2 weeks. The last week there was NO hot water at all. I had to talk to the staff and maintenance about this at least 6-7 times and every time they gave some non helpful answer and never fixed the issue. I started the stay in a different room and got moved because the AC did not work in my original room and they could not fix it. The pool is incredible. The one restaurant that is open is very nice and the staff there are excellent. The food is good. The housekeeping staff is very good as well. The front desk staff is very helpful and friendly as well. Good location right near the beach. But not having hot water for a week kind of added stress and discomfort. 4 star hotel is more accurate.

I dont know how hotels.com can rate this hotel 5 star. It is a nice hotel with a beautiful pool but it is NOT 5 star. I stayed here for 2 weeks. The last week there was NO hot water at all. I had to talk to the staff and maintenance about this at least 6-7 times and every time they gave some non helpful answer and never fixed the issue. I started the stay in a different room and got moved because the AC did not work in my original room and they could not fix it. The pool is incredible. The one restaurant that is open is very nice and the staff there are excellent. The food is good. The housekeeping staff is very good as well. The front desk staff is very helpful and friendly as well. Good location right near the beach. But not having hot water for a week kind of added stress and discomfort. 4 star hotel is more accurate.

VERY old, but clean. Breakfast was above average. The big pool was quite disappointing. A/C is hard to control, old CRT TVs, shower water is warm, not hot. The location is good, but you have to cross very busy road in order to go to beach.

Nice place and good location.

Beautiful hotel. Friendly staff. Brilliant pool. Would definitely recommend

Beautiful hotel. Friendly staff. Brilliant pool. Would definitely recommend

I make decisions based on reviews and I felt obligated to share my experience. My wife and I stayed the first two of the four nights we planned because I believed the staff really cared about our stay and did the best they could. I must summarize due to the character limitation for a review. We went a night with no elec. no staff in the hotel in the morning to report the problem, and cold water for a shower. When moved to a second room there was no AC, cold water again, and no power to the outlet for the TV (which was the only thing that was resolved after a few hours of repair). We realized that the resort had electrical issues after having the same electrical problems with the second room. The most disappointing part of our ordeal is how we became project managers just to move the multiple processes along. It was a full-time job the entire stay! On multiple occasions we were told repairs had been completed just to find out the issues were still there. Finally, we were told that they were waiting on a part that may come in a few days. In addition to these specific issues, the hotel staff and management did not advise me when I checked in that the pool and fitness room was OUT OF ORDER. I inquired when I booked and was assured all would be completed. We then moved to a room with no air conditioning, cold water again, and no power to the outlet for the TV (which was the only thing that was resolved after a few hours of repair). This came after we requested

Reception supervisor and manager excellent as are wait staff in the dining room. Our junior suite was massive and well equiped. Expresso machine, kettle, toaster, microwsve, tub. Internet free but quite slow. Would be difficult to work on it. Mattress very very firm. TV facing bed but none facing living room. I was under the impression when booking that this was a beachfront hotel but the beach is across a busy street. Beach chair rentals including umbrella and table only 200 TBHT for 2. Suggest hotel purchase these and give out coupons for guests. Only 1 restaurant open. Very good food. Great prices. Room service excellent. Spa not open but sent to another which was excellent. 220 volt converters available at front desk. Shower hot and forceful. Hotel older but in decent shape. Clean. Would book again, in fact, we extended by 4 nights. Suggestion: Leave instructions for expresso machine. Have nice vehicles for shuttle to mall. I was not willing to climb into a pick up with tailgate in my white pants. Many flyers with reg rack pricing in lobby. Post discounted prices? Beach/pool towels in the room. Extra blankets on room. Extra pillows. Bottled water in fridge instead of on counter. More fresh fruit? Every 3 days. Booked 11 nights, got it once.

Reception supervisor and manager excellent as are wait staff in the dining room. Our junior suite was massive and well equiped. Expresso machine, kettle, toaster, microwsve, tub. Internet free but quite slow. Would be difficult to work on it. Mattress very very firm. TV facing bed but none facing living room. I was under the impression when booking that this was a beachfront hotel but the beach is across a busy street. Beach chair rentals including umbrella and table only 200 TBHT for 2. Suggest hotel purchase these and give out coupons for guests. Only 1 restaurant open. Very good food. Great prices. Room service excellent. Spa not open but sent to another which was excellent.220 volt converters available at front desk.Shower hot and forceful.Hotel older but in decent shape. Clean. Would book again, in fact, we extended by 4 nights.Suggestion: Leave instructions for expresso machine. Have nice vehicles for shuttle to mall. I was not willing to climb into a pick up with tailgate in my white pants. Many flyers with reg rack pricing in lobby. Post discounted prices? Beach/pool towels in the room. Extra blankets on room. Extra pillows.Bottled water in fridge instead of on counter. More fresh fruit? Every 3 days. Booked 11 nights, got it once.

Resort was walking distance to food and beach. Staff were helpful. Room was a bit disappointing, shower temperature was very temperamental. Some days we would have to shower to cold water. Informed staff but issue still persisted throughout the stay. Room was also full of mosquitoes, slept with inspect repellent on every night.

Resort was walking distance to food and beach. Staff were helpful. Room was a bit disappointing, shower temperature was very temperamental. Some days we would have to shower to cold water. Informed staff but issue still persisted throughout the stay. Room was also full of mosquitoes, slept with inspect repellent on every night.

Large, clean, spacious, room that is very near the beach. Breakfast is very good with a wide range of options. It's not perfect but very comfortable. If you are out off by minor dark spots in otherwise perfect grout, have to have fluent English speaking staff and a flat screen TV then look elsewhere. We would definitely stay there again

Large, clean, spacious, room that is very near the beach. Breakfast is very good with a wide range of options. Its not perfect but very comfortable. If you are out off by minor dark spots in otherwise perfect grout, have to have fluent English speaking staff and a flat screen TV then look elsewhere. We would definitely stay there again

Excellent location & facilities.. we had a pool access room which was very big & well appointed the only downfall being the very very hard bed