Wyndham Grand Plaza Royale Hangzhou

Front of property
Premium bedding, down comforters, minibar, in-room safe
Business Suite, 1 King Bed, Non Smoking | View from room
Combined shower/tub, designer toiletries, hair dryer, bathrobes
Premium bedding, down comforters, minibar, in-room safe

About this hotel

Located in Hangzhou, this lovely hotel for $118 per night is a fantastic choice for your next vacation. Luxury lakefront hotel, walk to West Lake Along with 3 restaurants, this smoke-free hotel has an indoor pool and a health club. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a sauna, and a rooftop terrace are onsite. Housekeeping is available on request. Wyndham Grand Plaza Royale Hangzhou offers 293 air-conditioned accommodations with minibars and safes. Rooms open to balconies or patios. Beds feature down comforters and premium bedding. A pillow menu is available. 37-inch LCD televisions come with cable channels. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include shower/tub combinations, bathrobes, slippers, and designer toiletries. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary weekday newspapers. Additionally, rooms include complimentary bottled water and hair dryers. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily. Recreational amenities at the hotel include an indoor pool, a health club, and a sauna. The recreational activities listed below are available either on site or nearby; fees may apply.

Amenities

Pool
Air conditioner
Kitchen / Kitchenette
Internet / Wifi
Parking
Laundry
Hot Tub / Spa
TV
Gym / Fitness Center
Garden

Map of Hangzhou

Reviews

4.5/5.0
Excellent(311 Reviews)
3.0
star 4 emptystar 5 empty
Jan 2024
Hotel is really nice and staff are great the only thing which I being picky on is bar area not very good.
2.0
star 3 emptystar 4 emptystar 5 empty
May 2023
房间非常大,浪费空间,但是厕所陈 旧,需要更新
2.0
star 3 emptystar 4 emptystar 5 empty
Feb 2020
Excellent room. Good location. Pleasant check in staff but 20 min. wait is too long. Some hooks, towel rails in bathroom would help.
2.0
star 3 emptystar 4 emptystar 5 empty
Jan 2020
The health club was closed during my whole stay! They said they would call me a cab so I can go swimming at a different hotel! The pool was one of the main reason I even wanted to book this hotel. I was very disappointed. Even though I did decide to book this extension of one extra night. The rooms and service were really great though but nothing can make up for the pool being closed, I love to swim.
1.0
star 2 emptystar 3 emptystar 4 emptystar 5 empty
Jan 2020
Firstly lost my passport several times. The staff were very confused about the booking. This took about 5 minutes to fix. But then the real problems began. My credit card got put I to about 5 different machines. Some repeatedly. I put my pin in multiple times. On different machines. And a few times o. The same machine. No declined slips. This is when the staff began lying. And I hate this. A different girl was dealing with me for the booking than the girl playing with my card. When I asked what she was doing. She immediately lies to me. And tells me the card was declined. Without looking. Or talking to the other girl. And I don't mean English. Not Chinese or a touch or a look. Just starts arguing. There is now a pending transaction on my card I don't believe to be a deposit. There was a lot of confusion. And I think I got charged twice for the room fee. And then a deposit. Also all off our group was charged different deposits. This maybe is not a problem. Maybe this will all get fixed. It's just disappointing ☹️ Then when I got to my room with all my luggage. The room key did not work.
1.0
star 2 emptystar 3 emptystar 4 emptystar 5 empty
Jan 2020
Firstly lost my passport several times. The staff were very confused about the booking. This took about 5 minutes to fix. But then the real problems began. My credit card got put I to about 5 different machines. Some repeatedly. I put my pin in multiple times. On different machines. And a few times o. The same machine. No declined slips. This is when the staff began lying. And I hate this. A different girl was dealing with me for the booking than the girl playing with my card. When I asked what she was doing. She immediately lies to me. And tells me the card was declined. Without looking. Or talking to the other girl. And I dont mean English. Not Chinese or a touch or a look. Just starts arguing. There is now a pending transaction on my card I dont believe to be a deposit. There was a lot of confusion. And I think I got charged twice for the room fee. And then a deposit. Also all off our group was charged different deposits. This maybe is not a problem. Maybe this will all get fixed. Its just disappointing ☹️Then when I got to my room with all my luggage. The room key did not work.
5.0
Dec 2019
Great convenient location. very near to Xihu. but the other occupants were relentless smokers who refused to cooperate. not the hotel's fault.
5.0
Dec 2019
Great convenient location. very near to Xihu. but the other occupants were relentless smokers who refused to cooperate. not the hotels fault.

FAQs

How much does this hotel cost compared to others in Hangzhou?

The average price for a rental in Hangzhou is $55 per night. This rental is $63 above the average.

Is parking included with this hotel?

Yes, parking is listed as an amenity at Wyndham Grand Plaza Royale Hangzhou. For more information, we encourage you to contact the property about where to park.

Is there a pool at this hotel?

Yes, a swimming pool is available for use at Wyndham Grand Plaza Royale Hangzhou. Enjoy the water!

Is Wyndham Grand Plaza Royale Hangzhou pet friendly?

Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"

What amenities are available at Wyndham Grand Plaza Royale Hangzhou?

We found 10 amenities for this rental. This includes pool, air conditioner, kitchen / kitchenette, internet / wifi, and parking.

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