Holiday Inn Hangzhou West Lake by IHG

Top rated by guests
Restaurant/places to eat, Restaurant/places to eat
Restaurant/places to eat, Food, Breakfast, Buffet breakfast
Restaurant/places to eat, Food and drinks, Breakfast, Drinks
Breakfast, Buffet breakfast
Breakfast
review stars
8.8Excellent
(136 Ratings)
"Great location and good value for money, friendly staff"
Verified guest
Don't miss out! Price and availability may change
8.8 / 10
Excellent(136 Ratings)

Hotel in Hangzhou

4-Star Hotel

Reasons to book

Guests love it hereGuests give this property a top rating
High-end valueWell priced for this area
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

About this hotel

Comfortable Accommodations

Amenities

Business facilities
Free WiFi/internet
Free Parking
Air conditioning
Non-smoking
Gym
Wheelchair accessible
WiFi/Internet
Laundry services
Family friendly
Smoking allowed
Safe
Toilet with grab rails
Accessible by lift
Key card access
Contactless check-in/out
Emergency cord in bathroom
Housekeeping available
Fire alarm
Fire extinguisher
Cleaning products

Map of Hangzhou

city location on map

Available Rooms

Ratings and reviews

8.8 / 10
Excellent(136 Ratings)
100% verified reviews
7 / 10Good·Nov 2026
O primeiro impacto foi ruim porque o quarto era voltado pra rua, com muito ruído e o andar bem embaixo do restaurante, com muito barulho de móveis arrastados antes das 6 da manhã. Mas trocaram nosso quarto e isso foi resolvido. Instalações boas, boa localização e café da manhã regular.
A academia é muito pequena (2 esteiras) num cubículo junto com máquinas de lavar e de secar roupas. Mas o episódio desagradável foi no check out onde me foi oferecido um presente (um ímã de geladeira) caso eu fizesse uma boa avaliação. Disse que não poderia fazer naquele momento. A recepcionista reagiu negativamente e falou que então não me daria o imã de geladeira, pois ela teria que tirar uma foto da minha avaliação. Fui embora certo de que, após esse episódio, não poderia fazer uma boa avaliação.
9 / 10Outstanding·Nov 2026
Excellent location انصح بالمكان بسبب موقعه وسعره المناسب 👍🏼
Nothing
10 / 10Outstanding·Oct 2026
Great location and good value for money, friendly staff
Nothing
6 / 10Average·Jan 2026
服务员服务比较好
厕所地漏有异味

$$$$
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FAQs

Is parking included with this hotel?

Parking is not specified as an available amenity at Holiday Inn Hangzhou West Lake by IHG. For more information, we encourage you to contact the property about where to park.

Is there a pool at this hotel?

We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.

Is Holiday Inn Hangzhou West Lake by IHG pet friendly?

Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"

What amenities are available at Holiday Inn Hangzhou West Lake by IHG?

We found 21 amenities for this rental. This includes business facilities, free wifi/internet, free parking, air conditioning, and non-smoking.


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