DoubleTree by Hilton Sterling - Dulles Airport
About this hotel
Located in Sterling, this attractive hotel for $101 per night is a great choice for your next vacation. Upscale hotel, walk to Dulles Sportsplex This hotel features an indoor pool, a restaurant, and a 24-hour fitness center. Free WiFi in public areas is provided, as well as free self parking, a free airport shuttle, and a free shopping center shuttle. Additionally, a bar/lounge, a snack bar/deli, and a 24-hour business center are onsite. DoubleTree by Hilton Sterling - Dulles Airport offers 171 accommodations with iPod docking stations and safes. Beds feature pillowtop mattresses. Flat-screen televisions are featured in guestrooms. Refrigerators and coffee/tea makers are provided. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily. Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center. Children under 18 years old are not allowed in the swimming pool or fitness facility without adult supervision.
Amenities
Pool
Air conditioner
Kitchen / Kitchenette
Internet / Wifi
Parking
Laundry
Balcony / Patio
TV
Map of Sterling, VA
Reviews
4.3/5.0
Excellent(935 Reviews)
5.0
Cable TV wasn’t working initially and handle in shower broke away from wall, after I slipped. But the front desk attendant tried to accommodate me as much as possible and I appreciate it.
4.0
The staff were very friendly, the food, and the restaurant was very good. I did, however, have ants in my luggage that I had stored in the closet and there were no bags in the trash cans when I needed to throw away food or something like that which also did not help with the ant Situation. It wasn’t a lot, but it was enough. Bathrooms were very clean. The gym was also very nice not huge but exactly what you needed for Jim at a hotel stay would definitely come back for the amount of Terminex vehicles in the parking lot I feel the ants could’ve been handled
2.0
Great staff, comfy beds...REALLY COMFY, cookies!!!!
My only negative comment is one of the elevators that i almost got stuck in and the night hotel representative that basically made me feel like I was stupid. Monday January 22, 2024 after 9pm. Got into elevator 1 and pushed my floor button...yes i also scanned my keycard...and it bounced and showed "Out of Service". Thankfully the door opened. I reported this to "him" and not only was he dissmissive but wouldnt answer my question about where i could find stairs to get to my floor.
2.0
No soap
Even when I asked for 2 days
Condition of of a rundown motel
10.0
The personnel were very cordial and welcoming, we felt very comfortable.
1.0
They service was fine, but not my first initial room. When my son and I got into the room we put our things away and was about to settle down for the night. When I turned on the shower the main faucet line would not fully change to the shower setting..I asked for new room they said we will just send Maintenance. Maintenance said they fixed it, when I to try it again, it was broke. So I finally got a new room.
I highly recommend your cleaning crews should check appliances and plumbing while they are cleaning, so they can report issues.
2.0
Woke up after our third night with bed bug bites. I complained to the staff and was told a manager will reach out to me. We checked out and have not heard anything back. Terrible experience! Terrible service! Do NOT stay at this hotel.
Plus now I’m terrified to bring back bed bugs home with us. We will have to get an exterminator to avoid contaminating our home.
1.0
It smelled like a nursing home. Had to run to the store to spray down everything with Lysol and Febreze. Towels/Wash cloths had stains on them. Found almonds on the floor from someone’s previous stay. Wallpaper was ripped right in the middle of the wall. I was not at all satisfied with my stay. Very uncomfortable
5.0
All was done promptly
5.0
We had a wonderful time. We also enjoyed the Spiritual Awakening Expo.
5.0
Hotel very good
4.0
I thought the check in staff was helpful and friendly and gave me good advice for a restaurant to eat lunch.
4.0
Close to my family
2.0
Room was badly ventilated. Disinfectant odor made it difficult to breathe. Staff were not helpful to resolve tge issue.
2.0
Hotel lobby smelled like onions and body odor
3.0
The only thing that was really bad was the water from the sink and shower. The sink sprayed in all different directions and the shower pressure was not good. Other than that the beds were great and the place was very clean.
2.0
A “$6” mixed drink at the bar cost $14. The breakfast that is free at Choice & Quality hotels cost $16. No ice machines were in service. There were no vending machines and the snack bar was very poorly stocked. 👎👎👎
5.0
Great customer service
2.0
This particular doubletree, needs updated. You can tell the owners, aren’t putting any money back into it. Just a few minor adjustments, and things should be up to normal doubletree standards.
3.0
Better
3.0
I really did love this hotel, the location was great and the service is excellent 👌
5.0
Service in the restaurant was AWESOME!!! Food was delicious! Room very comfortable.
4.0
Ice machines was out on several floors
3.0
It served its purpose.
2.0
To start of there is a system issue between Expedia and the hotel. I paid extra for having breakfast included but the hotel had no record of it. I had to show them email and login to system to prove that I paid extra. Then the hotel staff acted like they are doing me a favor.
The room had chest of drawers with missing hardware to make the room look like a run down facility. The bathroom shower box doesn't hold the water in place making it run on the floor and slippery and dangerous. Water control in shower did not work properly.
Overall for the hotel being a 4 star appearance was more like 1 Star.
3.0
Only booked it because it was one of many hotels that offered free shuttle service from and to the airport. We arrived at the waiting area at 9:50pm and we’re waiting till 10;45pm and no shuttle. Other hotels had their buses come 3-4 times. Final took a ride and paid out of pocket to get to the hotel since we had confirmed and paid for our reservation. Really not much of an acknowledgment or anything from the front desk at night or in the morning
2.0
I was here for 3 days.
I enjoyed dinner two nights in the restaurant and breakfast once.
The room was clean and the staff was friendly.
Location is great. Quick drive to alot of restaurants. Walmart, Target and the airport are close by also.
5.0
Great location and service. Easy access if you have a vehicle. Right next to the Walmart
5.0
3.0
It was very welcoming and friendly.
1.0
Took over an hour to get us checked in. We were told there was an “emergency” that caused many rooms not to be ready. “Manager” not on duty came in to assist (drove in from an hour away) with cleaning and with emergency. Communication about the situation was very delayed and not good. Front desk staff should have told us what was going on from the onset so that we could know what to expect. Instead, we were left in limbo, during which time it became more and more frustrating due to lack of information.
3.0
The location was great, hotel rooms are a little dated, there was no shampoo, the room was clean, the hotel was quiet. We did not dine at the hotel since there were many options around us. For a quick stay, it was good enough.
2.0
there was a man our room when we checked in, he didn’t say what he was doing there but it looked like he was fixing something in the bathroom, he had a cart with him. and the remote for the TV didn’t work and was dirty, there were not enough towels & the toilet paper had not been replaced, some towels were also dirty.
2.0
I interacted with two staff members at the front desk and neither looked at me while talking. One even looked away from me during our interaction. It was awkward and unprofessional by both, I felt as if my business was not appreciated.
4.0
The tv in our room could not be changed to any other channel. The front desk staff person
Did offer is a new room, but it was 10:30 at night. We were stuck falling asleep to NickelodeonTeen. It was room 403.
2.0
I was highly disappointed to find bugs in my room as soon as I walked in. They were flying buys on the curtains. I am not sure how they came into the room when the windows are sealed shut. Also used drinking glasses were outside the room. There was a musty smell. Immediately, I went to the front desk and the associate gave me a new room with no issues. Customer service was good at the front desk and dining area. Apology was made. However, being Hilton property I expected more.
4.0
was great!
1.0
The hotel is very dirty and rundown.
It needs complete renovation!
Stain on sheets and chairs.
Tables were dirty.
Most motels are much better than this hotel.
I stayed there a year ago and it was nice and clean at that time
5.0
This hotel has consistent great service and cleanliness. I have stayed here several times and never had any surprises.
2.0
The water was shut off from 10a-5p both days we were there. No housekeeping services were done in our room during our stay. The duvets had stains that looked like blood.
FAQs
How much does this hotel cost compared to others in Sterling?
The average price for a rental in Sterling is $129 per night. This rental is $28 less expensive than the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at DoubleTree by Hilton Sterling - Dulles Airport. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at DoubleTree by Hilton Sterling - Dulles Airport. Enjoy the water!
Is DoubleTree by Hilton Sterling - Dulles Airport pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at DoubleTree by Hilton Sterling - Dulles Airport?
We found 8 amenities for this rental. This includes pool, air conditioner, kitchen / kitchenette, internet / wifi, and parking.
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