The St. Regis Shanghai Jingan
About this hotel
Located in Shanghai, this lovely hotel for $216 per night is a great choice for your next vacation. Luxury spa hotel near Jing'an Temple Along with 6 restaurants, this smoke-free hotel has a full-service spa and an indoor pool. Free WiFi in public areas and a free area shuttle are also provided. Other amenities include 2 bars/lounges, a 24-hour health club, and a poolside bar. The St. Regis Shanghai Jingan offers 491 accommodations with minibars and safes. Each accommodation is individually furnished and decorated. Beds feature premium bedding. 55-inch plasma televisions come with premium satellite channels. Bathrooms include separate bathtubs and showers with deep soaking bathtubs, rainfall showerheads, and hydromassage showerheads. Bathrooms are also outfitted with bathrobes, slippers, and designer toiletries. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary newspapers and complimentary bottled water. A nightly turndown service is provided and housekeeping is offered daily. An indoor pool and a spa tub are on site. Other recreational amenities include a 24-hour health club and a sauna.
Amenities
Pool
Air conditioner
Internet / Wifi
Laundry
Hot Tub / Spa
TV
Map of Shanghai
Reviews
4.7/5.0
Outstanding(141 Reviews)
1.0
The worst 5 Star hotel in Asia and probably ly one of the worst globally. The hotel management lacks complete awareness of customer service standards. The staff is completely ignorant and unreliable in their attitude to service.
1.0
Upon checking in at the hotel, I unfortunately encountered an error made by the staff. While the situation was eventually resolved and clarified, I faced difficulties when picking up my invoice at the front desk. The male staff member gave me a hard time regarding the previously quoted price and questioned why they should not charge me more. This experience was highly unpleasant and unexpected from a reputed five-star establishment.
3.0
Nice staff and the Hotel management gave me compensation after found they have mistake made
10.0
Excellent stay. Will definitely come back again.
5.0
I like the glass artist Chihuly’s art works. The hotel is quiet, lighting design is perfect, bedding is super comfortable…… I will say this is the best in Shanghai that I have experienced.
3.0
The scale in the bathroom and the gym do not work
The breakfast is not very impressive though all the chefs are very good and food very neat and well done. Missing the Shanghainese dumpling and bun or Chinese pancakes but I understand it’s hard to do but sometimes when breakfast is memorable guest come back to stay for the breakfast
5.0
Friendly staffs n excellent location. Love their breakfast buffet!!
3.0
I have been staying at the hotel many times when I am in Shanghai. It is in the city center and convenient. It was relatively newer hotel few years ago. However the service was not good to a five star St. Regis standard. No room was available when I was there at 1. Front desk said they will inform me when the room was ready. I waited 1 hour plus but no message. I have to check with the front desk again and they found a ready room for me. That was 15 pass 2 so passed hotel checkin time. No welcome or thank you said when checkin and out. Room temperature was not right and electronic window shade had a loud squeaking sound.
3.0
Overall I agree with the 9.4 average rating. Nice place. Some of the new hires can use more trainings. The coffee shop food service is only average. Concierge did an excellent job. I give Francis a 5 star
3.0
Seamless service with a good view. Hotel starts getting weary as there seems no major refurbishment since the covid outbreak in china (like others to be fair) but it offers still a very classic and seamless service throughout the stay. Always a pleasure coming back!
2.5
Just a quick weekend getaway after COVID travel restrictions were lifted. Stuart-Wayne, the manager, and his team took great care of us! Professional and warm is an important combination in hospitality, and the St Regis does this very well!
3.0
Just a quick weekend getaway after COVID travel restrictions were lifted. Stuart-Wayne, the manager, and his team took great care of us! Professional and warm is an important combination in hospitality, and the St Regis does this very well!
5.0
Very comfortable room and well situated on a quieter but central road. Rooms are very stuffy in winter.
5.0
Very comfortable room and well situated on a quieter but central road. Rooms are very stuffy in winter.
2.0
The rooms are large and comfortable.
The downside is that the hotel is old and it is felt on everything.
The breakfast is really not to the standard and needs urgently a review and refresh.
1.5
The rooms are large and comfortable. The downside is that the hotel is old and it is felt on everything. The breakfast is really not to the standard and needs urgently a review and refresh.
5.0
If you like butler service definitely check out St Regis. Jingan. Yo'll get all the attentions and services you want.
5.0
If you like butler service definitely check out St Regis. Jingan. Yoll get all the attentions and services you want.
2.5
Stay 5 night and it was the best hotel in shanghai so far i ever stay 5 star service great location special thank to staff team when they know we have little girl with us they provide all amenity for kids including little bathrobe and slippers also extra water every day will recommend to my friend and everyone
3.0
Stay 5 night and it was the best hotel in shanghai so far i ever stay 5 star service great location special thank to staff team when they know we have little girl with us they provide all amenity for kids including little bathrobe and slippers also extra water every day will recommend to my friend and everyone
5.0
amazing stay from service to rooms to location. Made our stay in shanghai superb
5.0
服務員態度和藹親切,能解決所有問題!
Check in and out 十分快捷,前枱也十分幫助我們解決定車及餐飲安排
5.0
Second stay at the St. Regis and loved it. Got to Shanghai earlier than planned, staff let me check in well before my check in time. Highly recommend this hotel
5.0
Fabulous hotel, that is truly 5 stars. Walking distance to several shops and eateries
2.5
It was a memorable stay. Very nice hotel with first class service. The breakfast is very good plenty of choices
3.0
One of the most amazing hotels.
Staff is very good and the hotel has a great vibe
2.5
One of the most amazing hotels. Staff is very good and the hotel has a great vibe
2.5
Fantastic hotel I will be back next time
5.0
Exceptional Service!!!! Staff are very attentive and made my stay a pleasure.
5.0
stuff and management are very warm ,helpful ,professional , I definitely will recommend my friends !!!
5.0
Very nice hotel , very happy out stay , Avery professional, set stuff
3.0
The room was comfortable and spacious but the toilet was smelly.
5.0
The staff, the breakfast buffet, the room everything was superb
5.0
Very good service. Clean and modern room.
Food with many choices.
5.0
Very good service. Clean and modern room.Food with many choices.
2.5
It was first time for me to travel with my little one alone. Surprisingly, son and I had a great fun. My son and I definitely enjoy the huge bathtub. However, they should work on the restaurant a bit, it didnt taste good at all.
2.5
It was first time for me to travel with my little one alone. Surprisingly, son and I had a great fun. My son and I definitely enjoy the huge bathtub. However, they should work on the restaurant a bit, it didnt taste good at all.
4.0
like the check-in service but the overall deco is not exactly my liking
2.5
My stay is amazing as always
2.5
Everything is in excellent condition as the hotel just opened not long ago. The location is gold - so many good restaurants and malls within walking distance. I would definitely come back.
FAQs
How much does this hotel cost compared to others in Shanghai?
The average price for a rental in Shanghai is $59 per night. This rental is $157 above the average.
Is parking included with this hotel?
Parking is not specified as an available amenity at The St. Regis Shanghai Jingan. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at The St. Regis Shanghai Jingan. Enjoy the water!
Is The St. Regis Shanghai Jingan pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at The St. Regis Shanghai Jingan?
We found 6 amenities for this rental. This includes pool, air conditioner, internet / wifi, laundry, and hot tub / spa.
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