Hotel in Almaty
4-Star Hotel
Reasons to book
Guests love it hereGuests give this property a top rating
Top-tier experienceA high end property in this area
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About this hotel
Along with 2 indoor pools, this smoke-free hotel has a full-service spa and a restaurant. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a fitness center, a bar/lounge, and a sauna are onsite.
Grand Hotel Tien Shan offers 78 accommodations with minibars and safes. Beds feature premium bedding. 100-cm Smart televisions come with satellite channels. Bathrooms include bathrobes, slippers, complimentary toiletries, and hair dryers.
2 indoor swimming pools are on site along with a sauna and a fitness center.
Grand Hotel Tien Shan offers 78 accommodations with minibars and safes. Beds feature premium bedding. 100-cm Smart televisions come with satellite channels. Bathrooms include bathrobes, slippers, complimentary toiletries, and hair dryers.
Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and blackout drapes/curtains. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.
2 indoor swimming pools are on site along with a sauna and a fitness center.
Amenities
Restaurant
Air conditioning
Pool
Non-smoking
Gym
Bar
Spa
WiFi/Internet
Minibar
No pets allowed
Laundry services
Sauna
Free toiletries
Towels
Safe
Desk
Hairdryer
Map of Almaty
Available Rooms
Ratings and reviews
8 / 10Excellent·Apr 2026
The elevator broke down *twice*, the 2nd time trapping my wife in it for 45 minutes!
8 / 10Excellent·Apr 2026
Great spa. Staff were friendly. Room was very noisy at night with loud traffic, our room windows were on the main road.
10 / 10Outstanding·Feb 2026
Yes! Worth the money I paid for. Breakfast was excellent! No complaints.
5 / 10·Sep 2026
Overall, I was very happy with my stay at the Grand Hotel Tien Shan. The staff were generally very friendly and helpful, from the front desk to the spa specialists. The hotel was probably a lot grander in its heyday, and now looks a bit run-down when you look closely, but the feeling is still impressive. My room was spacious and comfortable, but could use a few updates such as a more modern showerhead, with options for mounting it at various heights, and blackout curtains for better sleep. The breakfast buffet was ample and tasty. Gym, pool, and spa area were also excellent, and I only wish I'd taken more time out of my busy sightseeing schedule to enjoy them. The location is also excellent. I would recommend this hotel, though I would encourage a gradual update of the room fixtures and furniture to make it truly excellent.
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Top rated by guests
8.4Excellent
(342 Ratings)
"Yes! Worth the money I paid for. Breakfast was excellent! No complaints. "
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