Naina Resort & Spa
About this hotel
Upscale spa hotel near Patong Beach This hotel features a full-service spa, an outdoor pool, and a restaurant. Free WiFi in public areas and free self parking are also provided. Other amenities include 2 bars/lounges, a fitness center, and a poolside bar. Change of towels is available on request. Naina Resort & Spa offers 120 air-conditioned accommodations, which are accessible via exterior corridors and feature safes and complimentary bottled water. 32-inch LCD televisions come with cable channels. Bathrooms include bathrobes, slippers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily. 2 spa tubs are on site along with an outdoor pool. In addition to a children's pool, other recreational amenities include a sauna and a fitness center. Children under 12 years old are not allowed in the swimming pool, fitness facility, or spa tub without adult supervision. Guests under 12 years old are not allowed in the swimming pool, fitness facility, or spa tub. The recreational activities listed below are available either on site or nearby; fees may apply.
Amenities
Pool
Air conditioner
Kitchen / Kitchenette
Internet / Wifi
Parking
Laundry
Balcony / Patio
Hot Tub / Spa
TV
Gym / Fitness Center
Garden
Map of Patong
Hotel in Patong
Reasons to book
Includes essentialsGarden, Pool, Kitchen / Kitchenette and more
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Reviews
3.7/5.0
Good(284 Reviews)
2.0
My girlfriend and i stayed here and we was very disappointed. We immediately noticed the air-conditioning was bad and the toilet wasn't flushing (no water connected) we told the room and they fixed the toilet but said the air-conditioning needs time to work.. i know very well thats not the case but waited anyway, after being told 9 times to wait 15 minutes i complained (had people in and out the room when we just wanted to relax and take a cold shower and enjoy the cool air) they finally change our room to another but that room had a lot of damage in it. I feel i should have not paid for this stay it was horrible. Also for some smart reasons they're growing rice outside the rooms and near the pond/bar restaurant. This brought a massive amount of mosquitoes in the rooms and around the area, you couldn't sit outside and enjoy the seating area. If you like quiet i would avoid it has a tahi kickboxing stadium on its grounds behold half of the rooms. Lucky it was notnin use on a Sunday so we didn't hear anything but its so close you wouldn't get any peace and quiet. The staff was very rude and very unhelpful. They upset my girlfriend too (she is thai, and they was rude to her a few times when trying to resolve the room issue) avoid this place and its bad staff
3.0
Wonderful location in heart of Patong. Very calm and clean and relaxing place. Highly recommend. The rooms are clean daily and staff is helpful and friendly.
1.0
It is a hotel that has clever angled photos. The reality is not as good as the photos suggest. The hotel is situated far from the beach and the pool is on the edge of a busy parking lot with urban hovels surrounding the property.
The rice paddy photos are seasonal. Out of season the property just has mud pits in front of the rooms and throughout the site.
2.0
Basic cheap hotel. Pool seemed nice, also their restaurant next to the hotel. Dont arrive early, because they make you wait. I was waiting for my rt-pcr result, still they had me sit there at public table for almost 2hour :) so much for the covid safety.
3.0
Loved it here! Just under 2 weeks, had a deluxe pool view room, but bathroom was very dark so couldn’t see in the wardrobe... Perfect location for everything (if you do the trips normally you’ll get picked up last and dropped home first) The Thai Boxing Stadium is on site and provided 1-1 Muay Thai training lessons and watch the fighting (do the VIP seating) Pool was clean and always nice temperature, the breakfast was standard and open early so you could eat before any trips!
Would definitely recommend!
2.5
Loved it here! Just under 2 weeks, had a deluxe pool view room, but bathroom was very dark so couldn’t see in the wardrobe... Perfect location for everything (if you do the trips normally you’ll get picked up last and dropped home first) The Thai Boxing Stadium is on site and provided 1-1 Muay Thai training lessons and watch the fighting (do the VIP seating) Pool was clean and always nice temperature, the breakfast was standard and open early so you could eat before any trips! Would definitely recommend!
5.0
This property was inexpensive to stay at but I found it to be fine. The boxing gym next door had fight nights on and there wasn't any noise and we were in the part of the hotel directly next door. The only problem was that the air con leaked but after the first night we put the garbage under it to catch the water and then all was ok it only leaked for a short amount of time once each night. We didn't go to breakfast, but happy hour was good. Staff are very friendly. It is about a 15 min easy walk to Juncelyon Bangala Road and the Beach. Would definitely stay there again.
1.5
To much noise from the air condition. We could not sleep
2.0
To much noise from the air condition. We could not sleep
2.0
Hard to communicate with majority of the staff made simple requests difficult
Room was nice, pool only shallow
1.5
Hard to communicate with majority of the staff made simple requests difficultRoom was nice, pool only shallow
4.0
This was a lovely spacious hotel room; it had everything you could possibly need in the room, even umbrellas. We also had a microwave, which was a good addition, my partner and I loved that we were able to warm up our food. On our arrival we did notice some mosquitos. Location was great if you liked Muay Thai, because the boxing ring was literally on the doorstep of the hotel. The hotel was in a great area in terms of shops and street food. The walk to Bangalore road/main shops etc. was a 15-20 minute walk. The only complaint we had was the shower and water in the bathroom not working, a few times we went to have a shower and no water coming out, and when it did it came out it was cold and very slow (no power), we then tested the taps and shower and the same thing happened. We called reception and they sent a repair/maintenance man, not quite sure if we should call him a maintenance man, because he switched the tap on and off and said it was working and left, no water pressure was checked or an attempt to try and fix it. The swimming pool facilities were great and snacks were available to purchase. We did find the deposit fee to be quite expensive compared to other hotels we stayed at in Thailand.
1.0
The first day we arrived there was no one to help with bags. No lifts and if you are above average in height goodluck with the shower.
Breakfast on the first day was shocking had to call the manager and ask if she would be happy if she was eating there. 2 people helping 1 was making omlettes for 10 people. The food buffet was empty and only after complaining did they fill it up. The 2nd day was better but maybe cause we were there at 7am
1.0
The first day we arrived there was no one to help with bags. No lifts and if you are above average in height goodluck with the shower. Breakfast on the first day was shocking had to call the manager and ask if she would be happy if she was eating there. 2 people helping 1 was making omlettes for 10 people. The food buffet was empty and only after complaining did they fill it up. The 2nd day was better but maybe cause we were there at 7am
2.0
The guy that transported us to patong beach was very rude. Not being helpful at all. Our room smell musty, not clean. Lighting was bad. Need more lighting in room and a mirror at the table.
2.0
The guy that transported us to patong beach was very rude. Not being helpful at all. Our room smell musty, not clean. Lighting was bad. Need more lighting in room and a mirror at the table.
1.5
The resort appeared beautiful from the outside with a stunning pool but I was shocked with the quality of the rooms. We arrived late and slept on the most uncomfortable hard bed. There were also loud carts that passed by our patio all night. We requested to switch rooms the next day. At the front desk we explained the noisy night we had and the two ladies were just talking amongst themselves. I said “hello can you please listen to us”. It was very disrespectful. We got to our new room & the bed was comfier. We were told housekeeping would fix the bed. However, I was shocked that both rooms had no soap to wash our hands with. We had to use the shower gel they provided. We also thought it was odd how we went to the front desk to ask for water and they couldn’t just charge it to the room. They walked with us back up to the room to make sure we would pay.
2.0
The resort appeared beautiful from the outside with a stunning pool but I was shocked with the quality of the rooms. We arrived late and slept on the most uncomfortable hard bed. There were also loud carts that passed by our patio all night. We requested to switch rooms the next day. At the front desk we explained the noisy night we had and the two ladies were just talking amongst themselves. I said “hello can you please listen to us”. It was very disrespectful. We got to our new room & the bed was comfier. We were told housekeeping would fix the bed. However, I was shocked that both rooms had no soap to wash our hands with. We had to use the shower gel they provided. We also thought it was odd how we went to the front desk to ask for water and they couldn’t just charge it to the room. They walked with us back up to the room to make sure we would pay.
2.0
Room was great, a little bit older but still really nice and spacious. It was nice to have robes and slippers, as well as beach towels and a beach bag. The place is very beautiful. There is also a free shuttle to Patong beach which was great!
2.0
Room was great, a little bit older but still really nice and spacious. It was nice to have robes and slippers, as well as beach towels and a beach bag. The place is very beautiful. There is also a free shuttle to Patong beach which was great!
1.5
Not a bad place to stay, clean room, staff at front desk is overwhelmed by so many guests, we we’re suppose to have breakfast buffet when we checked in but the next day we we’re told that it wasn’t included., we had to argue with front desk for about 40 minutes & they finally told us to go ahead go and eat for that day, then Hotels.com told me later after so many messages back & forth with hotel staff that our stay did not include breakfast..but when we checked in they said it was included so did my paperwork. Muay Thai gym is right next door so got a workout in but after bitter experience with hotel hotel staff being unprofessional I wouldn’t be staying at this place again.
1.5
Took a long to to check in as, there was a few customers arguing about being over charged.
Also any extra services I.E taxis where double the price then outside the hotel resort
1.5
Took a long to to check in as, there was a few customers arguing about being over charged.Also any extra services I.E taxis where double the price then outside the hotel resort
2.0
It’s a very nice hotel comparing with highly attractable price. It’s very quiet, clean and comfortable resort. They provide very good massage too! New staffs in front desk should be trained better.
2.0
Great facilities ok location and great staffs
4.0
Rooms were big, clean and modern. Quiet area however just steps away from many different restaurants.
8.0
Staff didnt speak much english. Tried to charge for glass which room service took out and didnt bring back saying we broke it. Charged me for a towel as some hair dye from my hair had got on it. (Washable) happens at home. I dont buy new towels each time i dye my hair.
5.0
Lovely hotel and excellent reception staff especially Nut and Ni Ny very helpful! Highly recommend a visit to the Spa I have had many spa treatments in the past and nothing comes near to the treatments provided by Khae, lovely lady and very professional a Spa visit is a must if your staying here!
4.0
The hotel staff were lovely but depending who was on the front desk some spoke little to no English and we found it difficult to communicate with them sometimes. The restaurant was outstanding and the staff really went above and beyond and the surrounding views were breathtaking. The Spa was possibly the best part of the hotel and the staff in there are very professional and generally lovely people, we had a foot scrub, full body scrub and aromatherapy massage. All were very relaxing and we left feeling rejuvenated. The room facilities were great, the beds were really comfy, beach towels, dressing gowns, and flip flops provided. Unfortunately they didn't replace the toilet paper very often. Rooms were cleaned daily to a great standard. The Wifi was an issue, only one device per room allowed to connect at one time with the room username and password given which wasn't useful when there are two people sharing a room. Despite the few disappointing aspects the hotel overall was good and would stay again.
4.0
The hotel staff were lovely but depending who was on the front desk some spoke little to no English and we found it difficult to communicate with them sometimes. The restaurant was outstanding and the staff really went above and beyond and the surrounding views were breathtaking. The Spa was possibly the best part of the hotel and the staff in there are very professional and generally lovely people, we had a foot scrub, full body scrub and aromatherapy massage. All were very relaxing and we left feeling rejuvenated. The room facilities were great, the beds were really comfy, beach towels, dressing gowns, and flip flops provided. Unfortunately they didnt replace the toilet paper very often. Rooms were cleaned daily to a great standard. The Wifi was an issue, only one device per room allowed to connect at one time with the room username and password given which wasnt useful when there are two people sharing a room. Despite the few disappointing aspects the hotel overall was good and would stay again.
4.0
The hotel staff were lovely but depending who was on the front desk some spoke little to no English and we found it difficult to communicate with them sometimes. The restaurant was outstanding and the staff really went above and beyond and the surrounding views were breathtaking. The Spa was possibly the best part of the hotel and the staff in there are very professional and generally lovely people, we had a foot scrub, full body scrub and aromatherapy massage. All were very relaxing and we left feeling rejuvenated. The room facilities were great, the beds were really comfy, beach towels, dressing gowns, and flip flops provided. Unfortunately they didnt replace the toilet paper very often. Rooms were cleaned daily to a great standard. The Wifi was an issue, only one device per room allowed to connect at one time with the room username and password given which wasnt useful when there are two people sharing a room. Despite the few disappointing aspects the hotel overall was good and would stay again.
3.0
The resort is designed in country side style with rice fields in front of the terrace style rooms. So be prepared to hear sometimes the sound of nature (frogs) in the evening. The rooms are kind of bungalow style with terrace glass door entry. Our room looked a bit dark but ok.
I am very sensitive to the hardness of the bed because of back pain and found the bed is typical Asian style (very firm). Asked at reception even after10pm to make the bed more soft, a staff came only a few minutes later and added some covers under the sheets and also the next day they added more. Was still not perfect for me but acceptable. English language skills at reception could improve.
Got charged for an extra person to be with me in my room, which I find very unusual as I book the room and not as in Europe book and pay per person. During the booking process at Orbitz there is no way to change that unless you book also flights for 2 people - that was a turn off.
All in all - since it was after season it was very quiet and the stay was ok for this price class
4.0
Good breakfast, nice staff, nice garden view, but really poor wifi connection and lots of mosquito
5.0
Lovely hotel with a great bar and pool and in a great location! Room was very nice, and available to check in even though we were a couple of hours early! The spa was beautiful and we both enjoyed a massage there.
Only two small niggles - the WiFi signal was quite poor and couldn’t have two of us using it at the same time; toilet roll wasn’t replaced when the room was cleaned for the 3 nights we were there and we ended up buying our own.
Overall, a really lovely hotel, I would recommend to anyone!
5.0
Lovely hotel with a great bar and pool and in a great location! Room was very nice, and available to check in even though we were a couple of hours early! The spa was beautiful and we both enjoyed a massage there.Only two small niggles - the WiFi signal was quite poor and couldn’t have two of us using it at the same time; toilet roll wasn’t replaced when the room was cleaned for the 3 nights we were there and we ended up buying our own.Overall, a really lovely hotel, I would recommend to anyone!
5.0
Grand deluxe room was excellent! Would not stay anywhere else. Staff were amazing and so helpful. Looking forward to returning next February. Thanks Naina.
2.0
Overall, it is a nice hotel but breakfast can be improved.
4.0
for the price we paid the hotel was very nice and the pool was amazing ..the staff were always friendly and accommodating and the bed was the biggest we have ever seen for a standard room ...overall it was quiet and very peaceful
2.5
When we arrived they told us we had been upgraded. Our room was right beside the pool, and the room was very nice. Nice big bathtub separate from the shower. About 12 minute walk from the beach.
5.0
Amazing buildings and rooms, gorgeous pool and bar area. The only down fall was the restaurant across the road it was over priced and the food was quite average. Some staff spoke limited English but overall we were able to get what we were after in the end.
Lovely cocktails by the pool! Short 15min walk to beach very easy to get to, but the hotel it's self is quiet and peaceful tucked around the corner off the main road.
I would definitely go back!
FAQs
How much does this hotel cost compared to others in Patong?
The average price for a rental in Patong is $39 per night. This rental is $6 above the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at Naina Resort & Spa. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at Naina Resort & Spa. Enjoy the water!
Is Naina Resort & Spa pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Naina Resort & Spa?
We found 11 amenities for this rental. This includes pool, air conditioner, kitchen / kitchenette, internet / wifi, and parking.
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