Hilton Garden Inn Rochester\/University & Medical Center
About this hotel
Situated in Brighton, this attractive hotel for $229 per night is a great choice for your next break. Comfortable hotel near University of Rochester This hotel features an indoor pool, a restaurant, and a 24-hour fitness center. Free WiFi in public areas and free self parking are also provided. Other amenities include a bar/lounge, a 24-hour business center, and a business center. Housekeeping is available on request. Hilton Garden Inn Rochester/University & Medical Center offers 136 accommodations with MP3 docking stations and safes. Each accommodation is individually furnished. Beds feature premium bedding. Flat-screen televisions are featured in guestrooms. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include designer toiletries and complimentary toiletries. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include complimentary bottled water and irons/ironing boards. Housekeeping is provided on request. Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.
Amenities
Pool
Air conditioner
Kitchen / Kitchenette
Internet / Wifi
Parking
Laundry
TV
Map of Brighton, NY
Reviews
4.5/5.0
Excellent(737 Reviews)
5.0
Beautiful hotel with wonderful service! Walking distance to Strong hospital and loads of restaurants.
5.0
Fantastic location for a visit to the University of Rochester. Very clean room and bathroom. I used the gym and pool both were great. Highly recommend.
5.0
Great staff, very helpful.
Grappa restaurant was fantastic - very surprised to find that quality food in a HGI
Def will stay there again when in town next
3.0
our stay at the hotel was great. We were traveling with our kids to go to the Strong museum. Location is about 10min drive to the museum, also about 5-10 minutes to shops like Target, Walmart, and also Olive Garden (which is a mandatary stop for us when we are traveling in the states). Location is close to a hospital and so there were some sirens through the night but they were not too disruptive. Overall experience was great, room was clean, room size was decent, service was good!
10.0
Clean and very nice
8.0
Room 209 was only cleaned/made up on 2 of the 5 days.
2.0
The hotel is nice and in a good location next the the hospital. The only complaint we had was the beds are harder then sleeping on a concert pad!
10.0
I like my experience at this location
10.0
Large, clean modern rooms. Roomy bathroom. Comfortable bed. Great restaurant.
3.0
Perfect
10.0
Very friendly and helpful staff. Clean rooms. Lots of dining options nearby. Close driving distance to the strong museum.
5.0
Very nice rooms! Clean!
3.0
Felt desk staff was unsure of what they were doing. Got someone else’s breakfast charges($100.00) charged to my room. Called to resolve- still left $27.00 of their breakfast charge on my bill.
5.0
it was fine
4.0
Everything great, but noisy room facing the street and noisy fridge! I needed earplugs
5.0
It’s a little loud on the side of the main road ( across from the cemetery). Will request an interior room next time. Otherwise it was a great stay and would stay there again.
5.0
Nice spot. Limited dining nearby.
2.0
Very clean. Hilton computer system was apparently down so I could not check in until late evening. I had traveled a long way and needed to get into my room to freshen up and prepare a talk the same evening. Staff cited "safety" for them as a reason for preventing me from getting into a room. For > $300 for one night when I was in the room for 6 hours, this is completely unacceptable.
2.0
Front desk staff was friendly, welcoming and helpful.
However, housekeeping was horrendous and rude. I left the room at 8:30am for breakfast and returned around 9:15 am to find the housekeeper had already cleaned my room for the next guests. As I was about to exit the room to check out the housekeeper confronted me asking me why I was in the room to which I explained that I had not checked out yet (it was 9:30am). She was rude and said that I can’t go back into the room. It makes no sense to not allow guest back into their room at 9:30 AM prior to check out.
Plus. The room were not clean, stains (red, not sure if it was blood) was everywhere in the bathroom. Stains on the sheets.
5 stars for front desk, 1 star for cleanliness and 1 star for housekeeping.
5.0
I rarely give 5 stars since there is usually room for improvement. Hilton isnt usually on my go to list. The lobby, elevator, 2nd floor hall, and my room were squeaky clean. As a bonus, Texas de Brasil shares a parking area. Nice stay.
1.0
I chose this place because it said in room dining. When I checked in there was a prominent GRAPPA restaurant in room dining menu displayed on the desk. I called for dinner and they said, "we dont offer room service". What??? they were not apologetic. The man, Chris at the front desk said, "you made your point. do you want to check out?" he was SO RUDE and unhelpful. They should change their website and take menus out of their rooms. VERY VERY bad service. You have to call the front desk for someone to come and clean. but they dont clean. They leave towels and empty the trash. no made beds. no cleaned sheets. Super disappointing. I usually love Hilton properties. Not this one!
5.0
The facility is very well maintained and attractive. It has a good full-service restaurant, good rooms, plenty of parking and a great location.
5.0
Can’t answer all questions
2.0
Nice modern hotel geared towards families of U Rochester students and U of R Medical Center. Comfortable and convenient. Not too much going on around, though.
5.0
Will stay again @ this property.
5.0
Friendly staff.
5.0
Close to everything!
4.0
Staff at the front desk can be more cordial and friendly
5.0
Very consistent every time we stay here
4.0
Not bad at all
4.0
Dining options were abundant and within walking distance. Check-in was a breeze and staff was extremely helpful.
5.0
Amazing staff
10.0
Nice and new area of town
5.0
We enjoyed our stay at Hilton Garden Inn!
5.0
Always consistent but grappa restaurant is marginal at best
5.0
Nice spot all the way around.
5.0
The staff was awesome. The room was very large, although the A/C was a little wonky, but effective. We would definitely stay there again.
5.0
Really nice facilities, excellent location
4.0
The room could be cleaner- there was hair on the rim of the toilet, the mirror was smudged and I found a couple pieces of Chex mix in the closet and underneath the bed.
A bit costly, especially considering breakfast is not included in the price.
Not enough hooks in the room to hang garments, etc.
5.0
Beautiful property!
FAQs
How much does this hotel cost compared to others in Brighton?
The average price for a rental in Brighton is $151 per night. This rental is $78 above the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at Hilton Garden Inn Rochester\/University & Medical Center. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at Hilton Garden Inn Rochester\/University & Medical Center. Enjoy the water!
Is Hilton Garden Inn Rochester\/University & Medical Center pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Hilton Garden Inn Rochester\/University & Medical Center?
We found 7 amenities for this rental. This includes pool, air conditioner, kitchen / kitchenette, internet / wifi, and parking.
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