Good hotel and amazing staff - very kind and hospitable esp Tey - the location is ideal - area resembles a Japanese village with numerous local restaruants

Overall, our hotel stay was fantastic. Our only complaint was how dark our room was.

Absolutely avoid this place like the plague. I’m still stunned by the shocking dishonesty they perpetrated on me when I booked the room. Not a word about the loud music and partying until 3:00am. I left this place after one night of zero sleep and they make it impossible to get a refund since I booked it through hotels.com site. The rooms are dark and seedy like a dungeon, I actually wanted to run for a taxi to get away from the place after walking in to the room. I can’t imagine anyone staying here and assume all the reviews are totally fabricated. I’m out over $800. and will learn from this horrible experience. Karma will come back to these people. I will be going on every social media account I have to share this awful place. Don’t ever stay here, you will regret it…… TRUST ME!!!

My husband and I enjoyed staying 6-nights at this hotel in the Manor Suite. We found it had a Boujee Boutique vibe and was perfect for that "getaway" vibe. Breakfast was included, and we could eat from the buffet and/or order two dishes from the menu. Everything was delicious. We ate in the main restaurant one night for dinner and enjoyed that also. But we frequented the rooftop bar/pool area at night quite often. 😅 The bartender was very nice and social. The drinks were fancy and tasted nice. The "bar food" was posh and delicious! The area the hotel is located is very safe to walk around. It's actually the more upscale area of Chiang Mai central. Loads of locals and expats live in the area, so there's plenty of reasonably priced places to eat, drink, and use good cafe wifi. Needing to work while traveling, we found the size of our suite adequate enough with the powerful wifi included to not need to go out too often... Only for sightseeing, night markets, shopping, etc. We would definitely stay here again if in the area. It's in a great location, great staff, everything you need for a city stay. Oh, and the hotel shuttle pickup from the airport was awesome and I would definitely recommend it.

The hotel has a great location in the Nimman area - conveniently within walking distance of plenty of restaurants and the One Nimman mall. All of the staff were amazing; extremely kind and attentive. The room itself was relatively standard, no complaints.

Very friendly and helpful staff. The area is very noisy with music till late from bar across the road and planes. Room was a good size and comfortable bed. Could do with updating some of the furnishing and would suggest sound proof glass where bathtub with iption to open/close window.

Accommodating staff. Clean and well maintained rooms. Adequate amenities.

Very nice clean and great staffs but location is average