Excellent stay!

Our first night out hotel room was dirty and we had to wait another 30 mins to clean up

Staff was really helpful and friendly

Free shuttles to patong beach

not a great location - a steep trek up the hill with nothing around it. Half the pool was under construction. They do offer a free beach shuttle but it doesn’t run very often. I paid for a sea view but it was definitely a partial view. I didn’t like the bathroom - there is no door. You can see the shower and toilet from your bed and therefore hear it very clearly. Room size was good. AC didn’t work well - room was still very warm. We requested an iron and ironing board which never came. Not worth the money.

Great hotel and fantasic pool side rooms. Could do with lighting above the bathroom mirror for shaving

Very relaxing and peaceful

The staff at the property were absolutely amazing. The view from the pool was breathtaking. I will definitely be staying in a pool villa again.

Disgusting dirty stain furniture, paid for a villa with private pool but pool was dirty/algae and was not able to use the pool. Room feels unclean, in room robes and slippers are old, used, dingy and stained . Bath towels were old and stained. There was a geico and flying bugs in my room. This was a total disappointment.

My review is for the room only. The shower didn't drain so there was literally a huge puddle of bath water sitting on in the shower. There was complimentary instant coffee but the room was not provided mugs. Other than that, we honestly didn't explore the hotel since we were always on an excursion or in town.

Beautiful resort with amazing facilities, room, staff, food etc. Highly recommend!

Pictures don’t do this place justice, amazing location and hotel!

Overall property was nice, room was very nice I opted for the pool villa, no mini bar but I enjoyed the room and was kept clean, hotel was up hill from beach and activities hotel did provide a shuttle but stayed booked so used grab app for taxi’s, hotel has airport transportation for cost

This resort offered a nice escape with its unique design of villas and a panoramic sea view infinity pool. Overall, we had a very enjoyable time! On the day of arrival, we arranged with the hotel a private taxi to take us to the resort. This was smooth-sailing. We arrived 2-3 hours before check-in and were told we had to wait until then. This was slightly disappointing especially after a 16-hour flight. To our surprise, we were upgraded to our own villa which had an infinity pool and a beautiful sea view. We had some issues in the room i.e. slow shower drain, toilet flush not working but housekeeping came quickly to resolve the issues. The hotel is located up a steep hill so we relied on the free shuttle service provided by the hotel to get back and forth to patong beach area. Unfortunately, this service did not run beyond 7pm so getting back to the hotel later at night was a struggle. It was impossible to get a grab as there were never any available and tuk tuk taxis charged more for having to climb up the hill. Shout out to all the lovely staff members who looked after us.

Beautiful resort but staff does not take care of customers

Beautiful resort. Having the pool access room was so fun.

Great accomodation. Friendly staff. Would recommend.

Does not worth the money spent on it. The staff is really nice! But the hotel is really dirty, the windows have birds poop all over (for the entire time we’ve been in the hotel it was an indication that no one is cleaning it) the floors were filled with dust, hairs, bugs and dirt. The menus in the restaurant were sticky and oily. Our room (we took the premium villa) was dirty as well, the windows and pool were not clean, the wooden floor and wall are peeled and old. Breakfast wasn’t great either, there were a lot of empty trays, and no one filled it even after we asked the employees if they can do it (we usually came to eat at 8:30 so it wasn’t even close to the end time of breakfast). The dinning room was obviously dirty as well, the food had bugs and mosquitoes all over it and the plates were not clean at all. The hotel is really far from everything, the free shuttles are only a few times a day (and they never leave on time), which is never really enough. You can’t walk anywhere yourself so it’s either waiting for the shuttles or for a taxi. The rooms are also a bit far from the lobby and it’s not that convenient to go by foot. There are shuttles to the room as well, but you sometimes need wait. So in conclusion, besides the view (that’s really nice) the hotel is disappointing, and I’m not recommending to stay there.

Does not worth the money spent on it.The staff is really nice! But the hotel is really dirty, the windows have birds poop all over (for the entire time we’ve been in the hotel it was an indication that no one is cleaning it) the floors were filled with dust, hairs, bugs and dirt. The menus in the restaurant were sticky and oily. Our room (we took the premium villa) was dirty as well, the windows and pool were not clean, the wooden floor and wall are peeled and old. Breakfast wasn’t great either, there were a lot of empty trays, and no one filled it even after we asked the employees if they can do it (we usually came to eat at 8:30 so it wasn’t even close to the end time of breakfast). The dinning room was obviously dirty as well, the food had bugs and mosquitoes all over it and the plates were not clean at all.The hotel is really far from everything, the free shuttles are only a few times a day (and they never leave on time), which is never really enough. You can’t walk anywhere yourself so it’s either waiting for the shuttles or for a taxi. The rooms are also a bit far from the lobby and it’s not that convenient to go by foot. There are shuttles to the room as well, but you sometimes need wait. So in conclusion, besides the view (that’s really nice) the hotel is disappointing, and I’m not recommending to stay there.

Location on hill top. Surrounded by rain Forrest and Patong bay, beautiful.

الموقع جدا جميل وهادي .. الغرفة على المسبح ومنظر البحر عجيبة .. بس كان فيها نمل وحشرات للأسف .. الستاف مو ذاك الزود بس حق الراحة والاستحمام انصح بالفندق

nice place on mountain slope, with great view of the sea which can be seen from balcony of spacious room, good service and tasty breakfast too. a little further away from patong beach so it s nice and quiet

Crest is absolutely amazing would suggest it to anyone close enough to town but not loud at night beautiful views great food

I loved the views floating bar. Staff was always attentive. Would deff stay again

This is a modern resort hotel. I’m not sure I felt it was 5 star overall. It is a nice building - clearly very new. The pool area is great. The roof deck restaurant is great. The shuttle service to and from Patong and Paradise Beach is great. The breakfast selection was pretty decent (although the eggs were cold every day). There was a free drinks party for guests on the Tuesday night which was a nice bonus. However - many of the rooms face internal buildings so balconies are overlooking corridors or worse - reception! Our room was under the pool area and did have a bit of a damp smell. We were woken at 5am and 6am on two mornings by staff wheeling trolleys back and forth and their walkie talkies rattling. The hotel is also quite remote so you can’t really walk anywhere for dinner (you can go to some nice restaurants on a hill above Tri Trang beach but it is a very steep hill both ways). I felt a bit limited by this aspect.

This is a modern resort hotel. I’m not sure I felt it was 5 star overall.It is a nice building - clearly very new. The pool area is great. The roof deck restaurant is great. The shuttle service to and from Patong and Paradise Beach is great. The breakfast selection was pretty decent (although the eggs were cold every day). There was a free drinks party for guests on the Tuesday night which was a nice bonus. However - many of the rooms face internal buildings so balconies are overlooking corridors or worse - reception! Our room was under the pool area and did have a bit of a damp smell. We were woken at 5am and 6am on two mornings by staff wheeling trolleys back and forth and their walkie talkies rattling. The hotel is also quite remote so you can’t really walk anywhere for dinner (you can go to some nice restaurants on a hill above Tri Trang beach but it is a very steep hill both ways). I felt a bit limited by this aspect.

Our stay was amazing! The room and view was fantastic however we were unable to get a good nights sleep due to the firmness of the bed. The breakfast was average and the food choices were limited. Other than this we got what we paid for and the staff were outstanding which always makes the stay more pleasant! (The main reason for our stay was the view. We paid extra for the pool access room with sea views and it was worth it!)

Our stay was amazing! The room and view was fantastic however we were unable to get a good nights sleep due to the firmness of the bed. The breakfast was average and the food choices were limited. Other than this we got what we paid for and the staff were outstanding which always makes the stay more pleasant! (The main reason for our stay was the view. We paid extra for the pool access room with sea views and it was worth it!)

Beautiful property, amazing staff and great service!

Very clean and modern. Breakfast is delicious with a good variety of choice. The room is spacious with a nice view too.

Very good stay at creast im enjoy that time. Last time im be there 2 years ago is not good but is change to be abest. Tjanks for all

Lovely hotel abit out of the way of the hussle and bussle and unless your very fit you have to taxi to most places as it is set in the hills! Even the tuk tuk and bus taxi seamed to struggle to get to the top with some refusing to go up to the lobby! Hotel charged you 100baht just to call a taxi for you then you pay 300baht for the taxi, we found it better just to get a taxi driver ourselves and whats app him when we needed a lift. Beauty packages very expensive and drinks in the hotel, We found just out the back of the hotel there where a few shops which she ordered some boxes of beers so we could take them back to the room.Hotel staff where lovely and breakfast you couldnt fault. We enjoyed our stay at this hotel thank you.