Great stay staff were excellent pools were great food was great

Beautiful resort, staff are friendly, good location beach, restaurants and shops are nearby.

Gardens excellent full of Bird life Squirrels as well in numbers makes the walk to breakfast enjoyable

Breakfast menu needs some important

- the grounds are really nice - the location is good, and far enough from all the noise that it’s not crazy loud at night - the coffee given at breakfast was good - the water pressure in the shower was the worst I’ve ever seen. It was next too impossible to shower. Water dribbled out of the shower head. - the bed and pillows were very uncomfortable. We woke up every morning with aches. - the wifi was horrible. It cut out all the time. Like every 30 seconds sometimes. Lots of times you couldn’t connect at all, or the network would just disappear. - the cleanness of the pool was questionable. It felt slimy at times. - the included breakfast was very poor quality. Everything tasted cheap and of poor ingredients. Even the selection of food options was weird and unappetizing, and I have a very wide range of tastes. I didn’t feel like I should’ve been eating what they served. - the didn’t clean the rooms very well - the safe in the room didn’t work very well and I couldn’t get my stuff out easily - the doors don’t seem well, or have a sweep at the bottom, so wildlife and bugs get in easily. - there was no proper control over the AC. I think they permanently set it and gave you controls to give the appearance you had control beyond an on/off and fat speed button. - there was a maintenance door outside our room that didn’t latch properly and kept opening and slamming loudly in the wind. - staff service was poor. They dismissed people quickly and didn’t listen to requests

Great stay. Close to everything right in the heart of town. Nice spacious room. Good breakfast buffett. Would definitely recommend.

Beautiful gardens and grounds, very well maintained. Close to Beach and Bangla rd where the fun is. Superb swimming pools with bar and food available close by. staff very helpful and naturally friendly. Great breakfast every morning with western dishes and traditional Thai food. The rooms are very nice and extremely comfortable with solid beds that were great to sleep on.

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This was a nice hotel. It was very close to the beach. The breakfast was awesome. It was a real American breakfast. I have been in Thailand for a long time and they usually serve lunch Thailand’s for breakfast there this was a straight American breakfast with everything you could write, loved it.

Staff were not polite and old property

Property is a bit dated.

Beautiful resort. Pool was not crowded at all because was big. I wish they can change the breakfast food choices daily because when you stay for long time like us it get kind of boring. Email replying was fast and very helpful.

very very poor service at the pool bar

It’s good hotel just the restaurant food is not good.

It looked so nice in pics but it was a really bad experience because of the rude Staff and bad property conditions like flus not working, mosquitoes etc etc

Beautiful location close to Patong beach, nice room and clean. The swimming pools are fantastic. The breakfast could be better with more fruits and take longer.

THe manager was proactive and very courteous to all our needs

Very good outdoor pool areas and room are fine. The service have been been not existing.

Stayed in 2 rooms during the stay. Premier deluxe - very comfortable large bed however small bathroom and toilet door hit toilet. Shower was bath and shower combined. Water pressure was low and hot and cold. Junior suite very spacious however bed very hard and smaller than premier suite. 3 pools very clean and poolside food and drinks amazing. Very large resort with grand entrance an oasis away from noisey Patong beach. Stay at resort 11 years ago staffing levels are lower now. Enjoyed staying and will return.

It is totally 5 star hotel. Hotel area is very nice and lots of green everywhere. Room is very big and comfortable. Bed is very nice. Service in hotel is friendly and they have nice golf car you can use to driver pick you up. Breakfast was a little bit disappointing since there was not so many European options mostly Thai food but totally understand since it is local thing.

The staff are friendly and helpful. Would recommend the resort to everyone. Close to shops and Patong beach.

Beautiful property with lovely pools. Still comming back to life after Covid but great location, adequate breakfast and pleasant staff.

It was an amazing experience… I love the resort!

Well located walking distance from beach and Bangla road. Bed and pillows comfortable and good size, clean room with provate balcony with lovely trees and pool view. Staff are friendly. Breakfast is buffet and included omlette chef, sweet and savoury options and good coffee. Would highly recommend!

Beautiful and peaceful resort in the middle of the turbulent Patong area. Almost every go to place in Patong is at walking distance (beach is very, very close). Staff is friendly and helpful, and the rooms were clean.

Nice and relaxing place to stay.

Lovely oasis of quiet in a busy area. Staff very friendly and happy to check me in well before official check in time. Rooms in good condition and cleaned every day

Location, staff extra helpful with sha process

Best pool area i seen, and super fresh rooms! I usually allways stay on 5 stars hotel! Its A real acient asian/ thai style, with modern rooms! Great location . Will recomend, and come back for sure

Enjoyed our stay here, this is a resort so you will have everything taken care of here. Good place for families. Swimming pool was awesome and breakfast really versatile and good.

This excellent resort/hotel with 500+ rooms was nearly empty with maybe 15 guests. I swam by myself in all three of their beautiful pools. Each morning I enjoyed the breakfast buffet, mostly by my lonesome. The staff were extremely responsive to every request. I hope to return and hope for this hotel and Phuket the pandemic departs and there is a return to normalcy soon.

Lovely grounds. Great pool. Nice room. Great to have two bottles of free water every day. Saw child be sick on the floor at breakfast. Mum told staff straight away. Sick still on the floor when we left 15 minutes later. No attempt to even cordon it off. Women staff in main restaurant unfriendly and unhelpful. Reception staff very helpful and friendly and pool lunch staff.