Check in was horrible. Check in was an awful experience. I had arrived early and the hotel allowed me to store my baggage behind the desk. When I returned later in the day, the receptionist made me retrieve the bags myself as she sat on the chair comfortably. I ended up straining my back retrieving my luggage and bumping my head inside the small storage unit behind the desk. The receptionist then gave me my room key and gave me no explanation on the hotel rules, wifi information, gate entrance issues, laundry, and room cleaning. She refused to give me her name nor was she wearing a name tag. Overall the room was dirty, the kitchen was worthless with no cups, plates, nor forks/spoons. The restroom was incredibly small and crapped as i bumped into the walls/door getting into the shower. There was no shampoo nor handwashing soap inside the room. Outside of the check in receptionist all other employees were great. I would strongly advise staying at this location. I would recommend looking elsewhere.

Service was excellent, location was excellent. Room comfortable and clean. Very good value. Hot powerful showers Would recommend this hotel.

Service was excellent, location was excellent.Room comfortable and clean. Very good value. Hot powerful showersWould recommend this hotel.

Located in a gated area near Plaza de Armas this hotel is well situated. The gates are closed late at night but the hotel can offer you a key to get in. The road entrance to the area is open so you will never be locked out. I had a room on the first floor in the back of the building. No windows leading outside but door leading out into a skylight area for fresh air which leads to the bathroom. The walls seem paper thin which I think the neighbours can hear me. What I really liked was the hotel is near a Plaza Vea where you can get drinks and snacks.

Lovely area, felt very safe. The main square was only a 5 minute walk away. Lovely big room. And the staff were particularly helpful!!! Thank you for a lovely stay. I would recommend this to anyone!

Lovely area, felt very safe. The main square was only a 5 minute walk away. Lovely big room. And the staff were particularly helpful!!! Thank you for a lovely stay. I would recommend this to anyone!

The hotel is nice, in a beautiful little street. Location is good, as it is three blocks from the Main Square and within walking distance to all landmarks in the city center. Room is clean and shower has great pressure. The only inconvenient is that all rooms have an open area that leads to the bathroom and you can hear everything from the other rooms, sometimes other guests are too loud really early in the morning. Other than that hotel is great.

Wonderful stay! The best location, staff and room we have seen in 6 months of travel through Central and South America. Such good value for money. Thank you for having us.