Best Western New Orleans East
About this hotel
Situated in Viavant-Venetian Isles, this attractive hotel for $63 per night is a fantastic option for your next vacation. Suburban New Orleans hotel in New Orleans East Area with free breakfast This smoke-free hotel features an outdoor pool, a fitness center, and a 24-hour business center. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a microwave in a common area, a seasonal outdoor pool, and conference space are onsite. Best Western New Orleans East offers 125 air-conditioned accommodations with safes and coffee/tea makers. Beds feature premium bedding. Premium cable television is provided. Bathrooms include bathtubs or showers and complimentary toiletries. This New Orleans hotel provides complimentary wireless Internet access, with a speed of 50+ Mbps. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is offered daily and hypo-allergenic bedding can be requested. Recreational amenities at the hotel include an outdoor pool and a fitness center.
Amenities
Pool
Air conditioner
Kitchen / Kitchenette
Internet / Wifi
Parking
Laundry
TV
Gym / Fitness Center
Map of Viavant-Venetian Isles, LA
Reviews
3.2/5.0
Average(288 Reviews)
2.0
They room was cleaned all the way we literally had to go to walmart for cleaning supplies and the room smell like smoke in a non smoking room and the safe kept going off the whole stay
1.0
I absolutely overall hated it. The room was infested with bugs. Our toilet seat was broken. The elevator was broken. The floors were wet at all times the pool looked like a swamp. The bed was broken. We had to wait days for towels and we still didn’t receive any. I just had a terrible experience. I will never recommend no one to go to this hotel.
1.0
This Place Is Not What They Have On The Website. The Pool Is Not Clean Nor Did The Elevators Work. We Had To Wait Til They Wash The Towels And Rag… This Hotel Need To Be Shut Down Now
1.0
The trip was terrible from room to service. The first room we checked in had a mold on the walls and a horrible smell. Went to front desk where I was informed that they didn’t have any more king size bed. I was offered a double queen room instead, which was fine. That is until I saw my card charged for the room upgrade. I called several times after checking in only to be told it was a security deposit. The security deposit is only $100 but I was charged 115. Called once again to be told that the charge would refund to me card in 7 day. I wait the 7 days before calling back. This time I was given three times to call when I a manager would be available to help me including 11pm. I call at every time given by staff only to be told that the manager is not on duty at that time and that I should call back a different day. On the final call, the young lady with whom I originally spoke with day prior advised me to dispute the charge on my card after 10 days. I asked was there anyone else beside a manager who could help me since disputing the charge is a hassle. She informed me that should call corporate.
1.0
I thought booking at a Best Western hotel would mean quality. The room was stuffy and smelled of mold. The halls were not cleaned and smelled of mold. It took forever to get some towels and covers, if that was even possible because on some occasions the answer was there weren’t any. And whenever we did get some they seemed uncleaned. I had to clean the room and wipe down the counter tops and the bathroom. Not good. Only stayed because it was last option and wouldn’t be in the room for long since we were visiting from Orlando.
1.0
Terrible stay. I arrived to a room where 1 bed had been used, a wash cloth, and the soap was open. The pull for the curtain was also sitting broken, in the corner. While the room was no smoking, the entire floor smelled of smoke. The hall carpet is bare in some sections. We went down for breakfast at 8:10 and breakfast was over, even though it was supposed to end at 9. Then a male worker started entering the room WHILE he was knocking. Knock first, then wait for an answer!
1.0
Rooms were not clean....very noticable stains on bed sheets, curtains, lamps & bed headboards.
1.0
Cockroaches in our room.
10.0
Great stay
10.0
I liked everything
4.0
Impolite staff who din’t care about clients needs.
8.0
Great stay. Awesome front desk staff
6.0
Beds were super comfortable. Bathroom was not clean, fridge was not working, and we never had anyone come with clean towels, etc. Uber driver said this part of town was not very safe and we had no idea. The bar advertised is not up and running, it was empty and that was a bummer.
2.0
I wouldn't recommend this hotel to anyone. We stayed here for 4 days and had to switch rooms 4 times. The first room was not cleaned, there was hair in the shower, clothes in the dressers, and drugs and nicotine in the closet. The next room had scorching hot water so we could not shower, and the TV did not work. The next room the TV did not work and the drain in the shower drained very slow. We were told twice someone would be out to fix our TV, so we went in town for the day. When we got back it still was not fixed so their solution the next morning was to simply put us in ANOTHER ROOM. The workers say that this hotel is trash, I guess they are under new management. It has a certain odor to the place; it does not smell fresh. The keep their towels and sheets in this old, dark room that does not look sanitary at all. This hotel needs to be closed down.
10.0
Had a good time staying here. Staff was supportive 24/7, breakfast was great, and the beds were comfortable.
Only thing I could mention was the water took a while to heat up in the shower, but once it was hot it stayed hot!
2.0
Is basic hotel, need to improve the back access with the key card, also put trash can in the room, the breakfast is bad.
6.0
Overall I had a good stay at this hotel the only problem was that when me and my boyfriend got to the room the restroom was not clean properly the toilet had pee stains and the chair had crumbs in the seat but other then those problems everything else was ok.
3.0
Everything was great
2.0
The hotel was nice, quiet and clean. I didnt like the bathroom toilet it was literally almost touching the door. But other than that it was an ok place to stay.
3.0
Everything was nice and clean! All room amenities were fully stocked as well. I can’t review the breakfast since I didn’t have time to get any. Overall, I had an excellent experience.
5.0
Good staff
1.0
Most nastiest place ever the staff rude as ever don’t know how to talk to people. Lazy WORKERS! Never again
2.0
Breakfast options mostly all out. Everything out of stock. Carpets dirty. Very loud overall.
3.0
Too noisy, we hear the traffic all night.
Poor breakfast
1.0
When we got to the hotel they did not have the rooms ready til after 3pm. Then the pool is closed until next summer which is not advertised anywhere on their website. Then I had an issue with the room key not working and had to go get help from them several times to get into the hotel room and the only ice machines are on floors 3and 5.
1.0
I booked my stay well in advance, but i was called right before checkin to be told that my room was unavailable because they decided to paint that day. Instead I was giving a room with 2 queens instead of a King. The windows had been covered in mold and the door to the room wouldn't shut without yanking on it
2.0
Wasn’t as pictured online
5.0
It could improve but it was good
3.0
Receptionist was amazing but property was a total fail....broken coffe maker ..
Breakfast was horrible except the bagels..... cereal no milk..... biscuits no hravy.....just so unprepared.... luckily waffle house is right around the corner
5.0
Great place to stay. We were there for 2 nights.
5.0
The staff helped us out and made us feel comfortable.
3.0
Excellent, Check in was amazing and we and a great stay.
2.0
The hotel was nice could have been a little better.
2.0
The room wasn’t clean. It was unmentionable’s behind the night stand. The breakfast wasn’t worth it. Thankfully it was a McDonald’s and other restaurants close by. I wouldn’t recommend this location.
1.0
I checked into this property on 7/14/2023. When I got into the room my second room had Blood on all the both queen beds, no towels any of the rooms. I called the front desk and they acted like it was not a big deal. A man also walked into my room with a key that wasn't a worker twice. Also the pool wasn't clean. I asked for management on more than one time. Was told that nobody was able to help with that. I also left my make up there and called asking for it to be located and was told housekeeping hadn't cleaned the room yet. Mind you this was on Tuesday 7/18 and we checked out Monday 7/17. I have called on more than one time to get this taken care of. Please don't stay there!
3.0
5.0
The room was very neat and clean and larger than expected. Great staff with security.
1.0
Terrible experience, they charge you with a $250 refundable guarantee fee with their charge twice because I had two reservation, even though I dated in the same room. They don’t have housekeeping to clean the rooms. The breakfast was from 6-9 am, but at 8:30 they ran out of food and we couldn’t have breakfast
3.0
This place is to dirty
3.0
Everything about my visit was amazing from the time I checked in until the time I checked out. Staff was very nice 👍 everything was clean I’ll be again
FAQs
How much does this hotel cost compared to others in Viavant-Venetian Isles?
The average price for a rental in Viavant-Venetian Isles is $108 per night. This rental is $45 less expensive than the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at Best Western New Orleans East. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at Best Western New Orleans East. Enjoy the water!
Is Best Western New Orleans East pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Best Western New Orleans East?
We found 8 amenities for this rental. This includes pool, air conditioner, kitchen / kitchenette, internet / wifi, and parking.
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