The staff was nice and friendly and they were very helpful

Rusted furniture in all rooms specifically the lamps, TV did not work in first room, Heat and hot water did not work in second room. Third room was ok but still had rusted furniture.

Had a comfortable stay. Friendly staff. Spacious clean room. The gym and pool were out of order during my week's stay. Would have liked to use the pool. Good buffet breakfast but not enough variety for me though. I stayed without a car but found it easy to getbin and out of central New Orleans via public transport, bus stop is 5 minutes walk.

You get what you pay for. Tread very carefully. Although most of the staff were friendly and willing to help (when they were actually at the desk and not outside smoking with guests, yes this happened). We had to check in pretty late since our flight was delayed and no one at the facility answered the phone? I called many times and never got an answer which was anxiety inducing. The facility itself overall is of desperate need of TLC and repair. The public bathrooms did not have soap at all. Things in the public areas didn't appear to be clean Housekeeping was a crap shoot. They didn't clean our room one day for no reason and the front desk didn't offer any explanations or reasonings. There was construction going on sporadically and we woke to loud banging early in the morning. The room is shabby at best. I unfortunately walked on the floor in bare feet and my feet were black which was disgusting. The coffee was never disposed of in the coffee maker. Parts of the sink were coming off. The lone little shelf in the shower was busted. The shower drained extremely slowly and the shower curtain does nothing to prevent water from getting all over the bathroom floor which didn't appear to be clean. The only positive is the free breakfast included which was pretty good. The hours of the breakfast seem to change on the regular so be aware and maybe ask the front desk before assuming. Besides that there are really no positives. The pool was closed. The area isn't great.

It was not a great experience. The room smelled of mildew and the bathroom shower curtain did not reach the bottom, so the floor would flood which leads me to believe that is why the carpet was wet in our room upon our arrival. We had to purchase our own towels due to them being smelly and rough. The lady that checked us is was nice a staff was nice but could not understand or believe that the carpet was wet and mildew smell. The swimming pool was green and not fit for use. The gym they advertised is also not able to use either. It was not my best experience, and I do travel a lot. I do expect compensation for my inconveniences.

It was a nice and quiet area. There is a Waffle House walking distance of the establishment. Quite convenient.

My stay was great. Breakfast was really good, happy to see there was turkey and chicken offered! That was a nice surprise. When I first arrived I was a bit wary because the person at the front was not at all friendly. No one wants to arrive at a hotel where they'd be staying to be greeted by someone who gave one word answers in a gruff manner. Happy to say that everyone else at the front desk were friendly and welcoming. That goes a long way when you're far away from home - guests want to feel safe.

THE HOTEL IS VERY CLEAN, CONFRTABLE AND GOOD PARKING, NEAR THE ACCESS. THANKS.

Too much noise in the room. Breakfast was horrible. Nothing in breakfast except to go items.

The staff was very friendly and the property was nice and clean. The area was a bit sketchy...

It was a pleasant stay just a lil renovation will help.

We love our stay - Safety and convenience

From my very first phone call every single person we interacted was welcoming, engaging and friendly. I am training manager for Loews hotels and I would hire everyone on your team in minute. The property was immaculate and I didn’t see any dust in our room. We had an issue with a leak in our room and the genuine care and resolution provided by the team was spot on. Location was convenient. I am able to get $50 team member rate to stay at the Loews downtown we would seriously consider staying here again.

We had some issues with the cleanliness at the beginning which got resolved with the front desk really quick, but it left a lasting impression. Also the room isn't exactly clean and the furniture looks used without denial. It's kinda quiet although the ac runs around the clock if you leave it in Auto. Room quality 5/10 cleanliness initially a 3/10 later a 6/10 bed was good. Overall looking at the price still okay for the area. If you won't stay at the hotel at all and use it only for sleeping and showering. Pool was closed.

Lets just say you get what you paid for. Honesty the rooms was clean bed real comfortable. One thing i disliked was the air conditioner needs to be clean. I know everything wont be perfect.. i got my moneys worth.

Under construction, no pool, no business center

Cockroachs in our room, AC was leaking and didn’t work, our room never got cleaned and wasn’t really clean to begin with. Definitely not worth 150 a night.

The hotel staff went above and beyond to make sure we had a great stay. Excellent customer service.

This property needs some work and shows some age. This property doesn’t meet the standards of a Country Inn. Our room had an strong odor. The breakfast attendant closed the breakfast room doors early and never asked anyone if they were finished. The front desk is unattended after midnight. I would not recommend this property.

I enjoyed my stay. The staff is excellent. They provide the best in customer service!

The experience was great..the staff was very friendly and helpful.

Area sketchy but property nice and staff very friendly and helpful.

We made a reservation late so when i got there i was unable to check in and had to stay in a friends room but the next morning i was upgraded to a suit for the inconvenience. Staff was very friendly and the place was clean.

Great

The room was clean but had a super strong chemical smell.

Everything was great until someone hit my car when we was getting ready to leave

Very clean, great location, great food

Very clean hotel and relatively inexpensive and friendly staff.

Above average in cleanliness.

Clean and professional

Renovation debris need to be cleared from around property

The outside of the hotel looked a little sketchy, but the inside was clean. The staff was friendly and inviting. Our rooms were clean. The hotel is old and you can tell that, but the staff is maintaining it as well as they can. The breakfast was good too. I didn't see one bug! :)