This was the worst hotel I’ve ever seen. We did not stay. Filthy room. Mold on walls in room and bathroom. Toilet leaking on the floor. I asked front desk for towels to contain the leaking, but they were going to charge me for them!! Major construction going on next door. Noisy beyond description. The room was cold. No heater. This place needs a major renovation. Possibly just demolition

The property itself is in good condition but it was not well maintained. Deep cleaning should be done as toilet is dirty, walls has stains and molds, blanket smells like something that has been kept away for the longest time. Not recommended and I will not come back.

Hotel staff were friendly, but looked tired. We were on the 3rd floor. Since there was no elevator, the bellboy, an old man, had to carry my 2 heavy luggages up the stairs. My senior companions had difficulty walking up the stairs. Location of the hotel was steep and secluded, making it difficult for taxis to back out. The room was dirty, no AC, bed bugs. Toilet was barely flushable and had NO shower curtains.

I am not recommending this place due to the room is dirty, lots of mold, presence of cockroaches. This place needs renovation badly.

I dont think that its clean enough esp.the cr.

I dont think that its clean enough esp.the cr.

Hotel Henrico Kisad is accomodating and approachable

Hello! Customer service was great. 2 receptionists and chef was very accommodating. Dining area has good ambience. However, in terms of the condition or our room (Room 210). The window was broken and no view outside. It makes us sad because we expected nice view and we expect to have a window for proper ventilation. Also, stainless towel holders and hooks were dirty and rusty. Door knob is not secured i think it can be open using plastic cards. Hotel Henrico Kisad has a lot to offer. I hope minor observations can be corrected soon. I still want to stay in Hotel Henrico in the future. Thanks for accommodating us. See you soon!!

Hello! Customer service was great. 2 receptionists and chef was very accommodating. Dining area has good ambience. However, in terms of the condition or our room (Room 210). The window was broken and no view outside. It makes us sad because we expected nice view and we expect to have a window for proper ventilation. Also, stainless towel holders and hooks were dirty and rusty. Door knob is not secured i think it can be open using plastic cards.Hotel Henrico Kisad has a lot to offer. I hope minor observations can be corrected soon. I still want to stay in Hotel Henrico in the future.Thanks for accommodating us. See you soon!!

it was a relaxing weekend with my childhood friends staying in a friendly hotel Henrico-Kisad....thanks to the friendly & accommodating staff...

The room given was an 8 sqm room with 2 bunkbeds that are a meter away from each other. the CR was a mess, very badly lit, with just 1 bulb lighting the room. The main door is few inches bigger than the cr door. NEVER WILL I BOOK WITH YOUR APP AGAIN

The room given was an 8 sqm room with 2 bunkbeds that are a meter away from each other. the CR was a mess, very badly lit, with just 1 bulb lighting the room. The main door is few inches bigger than the cr door. NEVER WILL I BOOK WITH YOUR APP AGAIN

We arrived early and they allowed us to check in without additional charge. We stayed here before and it was nice that the reception and restaurant were renovated. It would also help in reviews if they renovate toilets and not look like a makeshift bathroom with tubes running all over.

We arrived early and they allowed us to check in without additional charge. We stayed here before and it was nice that the reception and restaurant were renovated. It would also help in reviews if they renovate toilets and not look like a makeshift bathroom with tubes running all over.

We were allowed to check-in earlier than the usual check-in time. The staff were really helpful and accommodating. The rooms were clean, however, some stuff on the bathroom were not ok (ie. towel and shower holder). The hotel serves flowing (instant) coffee. The receptionist was very kind to help us look for a taxi when we were to check out. To add, the place is relatively near Burnham Park and is very accessible. Overall, we really had a good stay in this hotel. It's worth the price that we paid (even more!).

We were allowed to check-in earlier than the usual check-in time. The staff were really helpful and accommodating. The rooms were clean, however, some stuff on the bathroom were not ok (ie. towel and shower holder). The hotel serves flowing (instant) coffee. The receptionist was very kind to help us look for a taxi when we were to check out. To add, the place is relatively near Burnham Park and is very accessible. Overall, we really had a good stay in this hotel. Its worth the price that we paid (even more!).

Online booking should Check in earlier than timing check in if the guest arrived early. All good and looking forward to stay again soon.

Online booking should Check in earlier than timing check in if the guest arrived early. All good and looking forward to stay again soon.

We only stayed to sleep overnight. Affordable because it serves breakfast. The staffs are helpful. Needs improvement in bathroom facilities (like heater ) and cleanliness (old tiles looks dirty). Hotel taxi service not available so we have to walk outside to get a ride.

We only stayed to sleep overnight. Affordable because it serves breakfast. The staffs are helpful. Needs improvement in bathroom facilities (like heater ) and cleanliness (old tiles looks dirty).Hotel taxi service not available so we have to walk outside to get a ride.

the linens wer to thin, the water in the shower is not that hot, pillows are causing me neck pains

We we're so shocked about the room, we just stay there I think for about 20 minutes to rest but after that we went outside to look for another hotel to stay, and after we found out a new hotel, we surrender the key to the receptionist and they didn't asked or did something for us to stay or even asked what's the problem. The place is creepy and very untidy

Great Location..close to Burham Park..............

it was a hassle free stay, definitely we're going back here. stayed 3d2n. please try the sisig near the hotel its deli

it was a hassle free stay, definitely we're going back here. stayed 3d2n. please try the sisig near the hotel its deli 👌

Accomodating staffs

The place is near town proper and safe place.

For a 2 star its ok and staff are so friendly. Just upgrade a bit on rooms like chairs or proper lighting.

Comfortable and Staffs are very accomodating

Disappointing

The room we had is budget wise good for 4 person, the room is located outside the main building thus the feeling is your not in a hotel. No direct contact with the staff unless you go inside the main building, lobby area. Good thing is the wifi has a good signal/service. Location is a bit far to downtown area. Lesson learned - to budget for at least a reasonable room.😁

If youre not fuzzy about your accommodation, then this is a good place to stay in. The room is comfortable for a nights rest. I had a plumbing problem in my room but the staff fixed the issue. As for the breakfast, it was unfortunate that I wasnt able to sample it.Overall, my stay was great.