Natural Park Resort

I absolutely loved this place! If you are travelling with a dog (or even if you’re not), I recommend this place! It has beautiful grounds (perfect for walking my dog around when we had enough of the beach). I actually almost didn’t book this place because of many bad reviews but I’m glad I did! The staff are lovely and helpful and the breakfast that was included in my room rate was great! It wasn’t a spectacular breakfast and it has everything you need, and you get a beautiful view while you eat. The location is perfect, a 2 minute walk to the beach and so close to a huge street food market, as well as several 711s. The room was great, I booked the Thai House as it was per friendly but I was upgraded to a Junior Suite which was lovely. Lots of space and it was ground floor, perfect for my dog. I gave a 4 star for cleanliness only because my sink had a blockage problem and it leaked, and because of this when I checked into the room there was grey dirt in the sink b cause it had obviously taken so long to drain. But everything else was perfect! Don’t listen to the bad reviews!

Quiet and easy distance to beach

The place is nice and natural but there are too many mosquito and flies

This resort is literally "ok". I have no doubt that - when it was first built in the early 1990s - it would have been somewhat of a luxury experience. However, roll on over 30 years and everything's tired, old fashioned and a bit shabby. Nothing has been updated or refreshed at all. On the plus side, the rooms are huge, the resort accommodation is set back off the main road meaning it's peaceful and quiet and there is plenty of space to walk and sit outside if you like. The pool area is quite nice although oddly placed. The beachfront restaurant was quite nice (Thai food was speedy and tasty) with lovely, attentive staff. The hotel reception staff, by contrast, could not have been less interested in us or the other guests. We were ignored, expected to carry lots of bags up many flights of stairs to our rooms with no offer of help and there was a general air of impatience. Everything was too much trouble. A shame given they are front of house. Breakfast was a shambles. Poor quality food which had run out by the time we got there at 9am on our first morning (it stopped at 10.30am) with not even any non meat options left for my omelette. Strained staff running round trying to refil and seat people in the woefully under capacity dining area. This could be a nice alternative to the big corporate hotels in the area, but the environment needs a full upgrade and some new staff (and more of them!)