Hotel in State of Quintana Roo
4-Star Hotel
Reasons to book
Guests love it hereGuests give this property a top rating
Well priced for this locationPriced under area average
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About this hotel
Comfortable Accommodations
Amenities
Free WiFi/internet
Free Parking
Air conditioning
Pool
Non-smoking
Bar
Balcony/Terrace
WiFi/Internet
Garden
Laundry services
Accessible Parking
Family friendly
Smoking allowed
Key access
Contactless check-in/out
Housekeeping available
Fire alarm
Fire extinguisher
Cleaning products
Map of State of Quintana Roo
Available Rooms
Ratings and reviews
100% verified reviews8 / 10Excellent·Mar 2026
Good location, clean room.
Only hot water running on shower, sink and Jacuzzi. We were not able to graduate water temperatura. No safety box option on the room
8 / 10Excellent·Feb 2026
Loved the hot tub, good facilities, great aircon
Location was a little far for us from the centre, very loud road
7 / 10Good·Feb 2026
The property is well organised and spotless. They have parking inside so you can keep your car safe and walk towards the city centre (it’s only 10/15 mins walk and it’s super safe)
We didn’t try the restaurant but it seems very good.
There’s a gym nearby in case
Do not take the room with the jacuzzi because they have problems with hot water in that room. We complained to the staff and we had to use another room based at the ground floor to take a shower
Apparently it’s a matter of hot water in their first floor. They were kind of offering bowls of hot water to try the jacuzzi but we didn’t have time in the end.
5 / 10·Mar 2026
Good location and kind staff
Not clean. Full of hair on the shower walls. Stained towels and bed sheets.
$$$$
Top rated by guests
8.3Excellent
(355 Ratings)
"We love our Xmas getaway at this beautiful place. The room was spacious and with lots of day light wich, is a most for me. The hot tub was a perfect end of the day, after walking trough the city. The ..."
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