The hotel was nice and our room way but it didn't work out that way. Most of the electrical outlets and USB ports didn't work. The only coffee for the in room coffee maker was decaf. The shower had little water with low pressure. The worst problem was the bed, it was basically on the floor, only had a mattress and sagged in the middle so we both rolled that way, and creaked and groaned every time one of us moved. When I told the man at the front desk about the problems as we were leaving he didn't seem to care and said that I must have booked that type of room(?).

We requested an accessible room for my mother who is in a motorized wheelchair. You could tell it was designed with little details often over-looked when hotels retrofit rooms for handicap accessibility - the beds were the right height, the roll-in shower had a built-in bench and the shower hardware was all easy to reach. She rarely travels because of the difficulty finding space she feels comfortable, but she was extremely pleased with this hotel and enjoyed a weekend watching her granddaughter graduate from college.

Staff was super friendly and helpful. Clean, safe, and convenient.

This hotel is close proximity to DFW airport, so very convenient, with shuttle services available. Clean and modern rooms and lobby area. The hotel is on the direct flight path for planes arriving, so it made for a more difficult sleep, with the late and early morning flights. Staff were very friendly. Good hotel option, but be aware of the noise from the planes.

It was okay, the location is still developing but there are meal locations very close. Not sure to come back to this site.

Quiet and clean

When we got to the hotel no rooms were ready. We had to wait which is ok since the bar was open. We got a room about 30 minutes later. Much faster than the family before us who had tried to check in earlier in the morning. No rooms were available. They came back 5 hours later and still had to wait. We were given a room without letting us know it was "accessible". I was then told they didn't have another room and that since I booked thru Hotels.com I got the accessible room and they wouldn't change it. So we get in the room and the lights on the night stand don't work. None of the plugs next to the bed work. They said they would send maintenance. Then the light in the bathroom was flickering nonstop. I went back downstairs and was finally given a different room. None of the ice makers in the building were working so you had to go to the lobby to get ice from the bar or the front desk. The people at the front desk were not very pleasant. They acted like you were putting them out by asking for ice. It was just a very unpleasant stay overall. This is really disappointing as I usually love staying at the Hilton hotel chain. I don't usually write bad reviews. I usually try to stay on the positive side or just not say anything at all. But this stay was just so bad that I wanted to warn others to think twice before staying at this location.

Nice place. My only complaint is the ice machines did not work and had to go to the front desk to get ice.