Details

Bird's eye view

El Olivia on Genoa Family & Pet Friendly

7.3 / 10

Good(101 Ratings)

$$$$

Apartment in Surfers Paradise

6 guests · 2 bedrooms · 2 baths

Reasons to book

Great for petsBring all your friends and family, even the furry ones

High-end valueWell priced for this area

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

Location

city location on map

Reviews

8 / 10

Good value for money

Location was good. The flat was very clean. Very good communication

Only the garage needs a bit of attention.

7 / 10

Overall a great place, I would definitely stay again!

Loved the location was convenient for us and work

The neighbours were very loud

1 / 10

Photos deceptive not at all what you’re paying for. Don’t waste your money. Unsafe. Unsuitable. Dangerous.

Serious safety and maintenance issues not suitable for a safe stay! Unfortunately this was a very disappointing and concerning stay. The property has serious maintenance and safety issues that I believe should be addressed before further guests stay here.

The bedroom glass window frame was extremely loose and appeared to be hanging on by a thread. It could not safely be opened or closed because of the risk of the window coming away and the glass falling or breaking. The large glass door in the lounge had a similar issue. I have video evidence documenting both. This was particularly problematic because the windows could not safely be closed to block out significant noise from neighbouring properties where the upstairs neighbours were screaming from midnight til 2am which was extremely distressing. With rain also forecast, being unable to properly secure the windows was an additional concern. The ensuite shower also flooded the bathroom floor within just a few minutes of normal use, spreading water across almost the entire floor and wetting our personal belongings. These are not minor cosmetic issues. Loose glass windows and doors present a genuine safety risk, and the shower flooding makes the bathroom difficult to use normally. The main bathroom shower head doesn’t work and leaks badly at the connection leaving close to zero shower water to wash with. Both shower heads don’t stay up on holders either and fall off when turned on also. I raised these concerns with the property’s management immediately upon finding them and Booking.com and provided photographic and video evidence. Unfortunately, my concerns were not resolved to my satisfaction and the owner thinks this normal for an old apartment. I disagree strongly there is old and well maintained and then there is old run down and dangerous which is place is. I’d be scared to have my children in this apartment with the windows falling out like this. Booking advised us to leave this property due to these major safety concerns and it being unsafe to stay.

7 / 10

Great location & comfy bed

Close to the tram station & lots of room

Wifi not great so tv not great. Noisy neighbours & thin walls. Water pressure in the showers not great.

Photos

Bird's eye view

TV and multimedia, Living room, Seating area

TV and multimedia, Living room, Seating area, Dining area

Balcony/Terrace

Kitchen or kitchenette

Balcony/Terrace, Garden view

Shower, Bathroom

Shower, Bathroom

See all properties

El Olivia on Genoa Family & Pet Friendly

Bird's eye view

TV and multimedia, Living room, Seating area

Bed, Bedroom

Dining area

TV and multimedia, Living room, Seating area, Dining area

7.3Good

(101 Ratings)

"Great price great location fantastic cute 2 bathroom clean apartment"

Verified guest

Don't miss out! Price and availability may change

7.3 / 10

Good(101 Ratings)

Apartment in Surfers Paradise

6 guests · 2 bedrooms · 2 baths

Reasons to book

Great for petsBring all your friends and family, even the furry ones

High-end valueWell priced for this area

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

About this apartment rental

Spacious Accommodations

Amenities

Free WiFi/internet

Free Parking

Air conditioning

Non-smoking

Pets allowed

Balcony/Terrace

WiFi/Internet

Beach access

Contactless check-in/out

Fire alarm

Fire extinguisher

Cleaning products

Map of Surfers Paradise

city location on map

Ratings and reviews

7.3 / 10

Good(101 Ratings)

100% verified reviews

8 / 10Excellent·Oct 2026

Location was good. The flat was very clean. Very good communication

Only the garage needs a bit of attention.

7 / 10Good·Sep 2026

Loved the location was convenient for us and work

The neighbours were very loud

7 / 10Good·Aug 2026

Close to the tram station & lots of room

Wifi not great so tv not great. Noisy neighbours & thin walls. Water pressure in the showers not great.

6 / 10Average·Jun 2026

Very central and close to the local sites

No broom for sweeping the floor Sliding door very hard to open Cold water in en suite shower almost impossible to turn on No tourist information

$$$$

FAQs

Does this property follow enhanced cleaning procedures?

Yes, this apartment has implemented enhanced cleaning procedures and processes to keep you healthy and safe.

Is parking included with this apartment?

Parking is not specified as an available amenity at El Olivia on Genoa Family & Pet Friendly. For more information, we encourage you to contact the property about where to park.

Is there a pool at this apartment?

We didn’t find pool listed as an amenity for this apartment. It may be worth double checking if a pool is important for your stay.

Is El Olivia on Genoa Family & Pet Friendly pet friendly?

Yes! This apartment is pet-friendly. For more information, we recommend contacting the booking provider about animal policies.

What amenities are available at El Olivia on Genoa Family & Pet Friendly?

We found 12 amenities for this rental. This includes free wifi/internet, free parking, air conditioning, non-smoking, and pets allowed.

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