Best Western Plus Charlotte\/Matthews Hotel

In-room safe, desk, laptop workspace, blackout drapes

Standard Room, 1 King Bed, Accessible, Non Smoking | Hand-held showerhead

Combined shower/tub, deep soaking tub, designer toiletries, hair dryer

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave | In-room safe, desk, laptop workspace, blackout drapes

Business Room, 1 King Bed with Sofa bed, Non Smoking, Refrigerator & Microwave (with Sofabed) | In-room safe, desk, laptop workspace, blackout drapes

About this hotel

Situated in Matthews, this attractive hotel for $79 per night is a fantastic choice for your next trip. Charlotte hotel in East Forest with free breakfast and 24-hour fitness center This smoke-free hotel features a 24-hour fitness center, a business center, and dry cleaning. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, laundry facilities, a 24-hour front desk, and a computer station are onsite. Housekeeping is available on request. Best Western Plus Charlotte/Matthews Hotel offers 93 accommodations with safes and complimentary newspapers. LCD televisions come with premium cable channels. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include shower/tub combinations with deep soaking bathtubs, designer toiletries, complimentary toiletries, and hair dryers. This Charlotte hotel provides complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily. Recreational amenities at the hotel include a 24-hour fitness center. The recreational activities listed below are available either on site or nearby; fees may apply.

Amenities

Air conditioner

Kitchen / Kitchenette

Internet / Wifi

Parking

Laundry

Map of Matthews, NC

Nearby attractions

Best Western Plus Charlotte\/Matthews Hotel

3.6

Good(732 Reviews)

Hotel in Matthews, NC

Reasons to book

Includes essentialsKitchen / Kitchenette, Air conditioner, Internet / Wifi and more

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$$$$

About this hotel

Amenities

Air conditioner

Kitchen / Kitchenette

Internet / Wifi

Parking

Laundry

Map of Matthews, NC

Nearby attractions

Reviews

3.6/5.0

Good(732 Reviews)

4.0

May 2024

Room was clean and nice but AC never got cold, beds was uncomfortable and I seen a baby roach on the counter. Staff was nice

4.0

May 2024

Good hotel for the price. Dated and could use some upgrading especially in the bathrooms

2.0

Apr 2024

The hotel was clean, and the staff very accommodating. Breakfast was good, with both hot and cold options that were good quality. That said, the overall stay was very uncomfortable. The bathroom fan was loud and could not be turned off. It would come on and off for no apparent reason, including running until 3-4am and not turning on for morning showers. The room came with a mini fridge, but that was also obnoxiously loud whenever it came on. Ended up turning it off at night so we could sleep. Two of the four days of our stay, our card keys all just stopped working. Front desk staff was very helpful in resetting them, but they didn't ask for any ID and just swiped the cards. I could have given them a different room number and just walked into someone elses room. Lastly, the king bed was very hard and uncomfortable. I have a Sleep Number bed at home and go with a 35 out of 100. This bed was probably a 90. I ended up putting the cushions from the pullout sofa bed onto the king bed and slept atop those. While I have stayed in worse places, I recommend looking at other hotels.

2.0

Apr 2024

The front desk young lady was pleasant & professional. Our room was semi clean, as there was French fry & straw paper under the footrest when I moved it! The hotel as a whole was fine, however the people in the room next to ours were SO loud & there “activity” had our headboard and bed pillows moving on our bed! I know you can’t control the guests LOUDNESS and doors banging all night, but we got no sleep Saturday night!

4.0

Mar 2024

For the most part, my stay was a breeze. Staff was friendly, checked us in quickly and our room was clean. The elevator needs fixing. It was scary to ride on it due to the sounds and stuff of that nature.

3.0

Mar 2024

customer service was good. elevator was not working and the air in the room would not turn on. the breakfast was good

10.0

Jan 2024

Nice hotel

10.0

Jan 2024

I always stay at this property when I am in the area, I never have any problems. Check out is easy and quick, the staff is always kind.

8.0

Jan 2024

Toilet handle was broke. It was reported to the front desk but not fixed before we left. No maid service. Just wanted to have fresh towels.

2.0

Dec 2023

The hotel was noisey and not up to date

2.0

Dec 2023

Kids of the workers are there playing loudly in the hallway all day. Playing football outside the door to my room, bouncing basketballs up and down the hall from 8am until 8pm. Laying in the hallway, or lobby floor. Seems like a regular thing there.

1.0

Oct 2023

Roaches on the nightstand crawling around after I moved the lamp. The crawled down into the floor and I couldn’t find them. Super creeped out.

5.0

Oct 2023

nice service on chek in

1.0

Oct 2023

Cigarette burns on the carpet, roach around the coffee machine, holes in the curtains. I asked the receptionist for roach spray and the did not have any.

5.0

Aug 2023

Friendly staff

4.0

Aug 2023

Is this a pleasant place to spend a night!!

5.0

Aug 2023

Clean environment, neat rooms.

5.0

Jul 2023

The property was nice on the outside but the room smelled like cigarettes. I ask to change my room, it was changed and that smelled like cigarettes too. The staff were very nice to me, but those rooms need a good cleaning. Everything needs to be washed and shampoo those rugs.

4.0

Jul 2023

Wasn’t bad but definitely needs some updating in rooms. Staff was great

2.0

Jun 2023

Everywhere inside the hotel smells smoke cigarettes and something else.

1.0

Jun 2023

Fourth time booking a room and receiving correspondence that there was no need to confirm my reservation, then upon arrival to the hotel being told that there is no vacancy. This has happened too often and with little to no action taken in reference to the many hours I've wasted and sacrificed

3.0

Jun 2023

Nothing unique. Just a regular 2.5 rated hotel. Toilets need work. The elevators too.

5.0

May 2023

It was clean and quiet The buffet breakfast was great.

5.0

Apr 2023

Room was clean and quite. Breakfast was very good. 24 hour coffee in lobby was great for me

5.0

Apr 2023

Dark in the hallways

1.0

Mar 2023

The housekeeper never turned in medication she found in the room. Had to switch rooms because the the door would not auto lock. The toilet in the second room Kept running and eventually got stopped up. The hall is very dark.

4.0

Mar 2023

Good enough for a cheaper hotel option that included breakfast. Wasn’t a healthy one, but one less thing for me to worry about.

1.0

Mar 2023

My stay was interrupted by an unwanted creepy crawly friend in the bathroom. Very large very upsetting.

4.0

Feb 2023

We stayed at the property February the 23rd and the 24th and the room was clean it needs a little TLC some painting some touch up other than that the bed was really nice the bathroom was clean the carpet was clean it was dusted. The parking lot was full of trash it actually popped my back tire. The dining room was clean Carmen the lady that helped with breakfast was amazing a beautiful woman she had a beautiful spirit very very helpful the lady in the morning crew a young lady I don't remember her name she was a Mexican lady she was so helpful and so honest and such a sweet young lady the afternoon ladies were very rude and disrespectful. There was two different ladies in the afternoon they didn't even say hello or look up for any reason. Both of them were African American and I am not trying to be racist I'm just saying the truth. The third floor is where we stayed and it needs a lot of TLC the hallway is very dark people are slamming doors smoking weed and being very disrespectful we had to move rooms because the room next to us was loud and never spoke to weed and they just didn't care. So I think you need to fix the problem with the hallway and make sure you guys are really talking to people look at their face and make sure that they're being honest enough not to go in the room and smoke weed thank you what I stay there again yes

1.0

Feb 2023

1. I have not been asked for a deposit on a room, that did not have a minibar in 40 years. 2. The elevator needs repair it sounds horrible. 3. Checkin took way too long for someone with reservations.

3.0

Jan 2023

Rooms were clean and staff was super nice and informative. Very nice restaurant next door. The only issue I have is that they didn't put it on the website that there's a $50 dollar deposit. Other than that everything was great

4.0

Jan 2023

Beds are too hard. Was really difficult to get good sleep. Did ask for more pillows but didn’t have any available. Lady at front desk was really nice though when she told me no pillows but had some couch cushions if I wanted those. Took them, but they didn’t help much.

2.0

Dec 2022

Checked in fine. Room was ok but chilly. I adjusted heat and we left for several hours. Upon return, the room was cold. No display on heating unit. Called front desk and gentleman arrived promptly. He could not fix unit so we were moved to another room. That was just fine. But, what happened at 4 am was NOT fine! At that time, my husband was woken up by voices in hallway. Then, he heard the door lock click. Then, someone tried to come in. Luckily, we had the safety lock on. My husband slammed the door shut. We were scared to death. There was little sleep happening after this happened. When we told the hotel clerk what happened to us, he apologized and said he gave someone our room! At 4 in the morning! We understand mistakes happen but we were really traumatized. A mistake like this could have had terrible consequences (they could have been shot!).

5.0

Dec 2022

I liked that everyone at the otoperty was very nice

2.0

Dec 2022

We had a king room. The bed was comfortable the bathrooms were nice. The carpet had sone some stains. But overall a good stay.

3.0

Dec 2022

Great experience very accommodations flight was delayed no problem with check in. Breakfast bar was great fully stocked.

5.0

Dec 2022

Everything was perfect. Just wish I could have been able to afford to stay longer ...

2.0

Dec 2022

Definitely wasn’t the cleanest but the staff was amazing and had one of the best breakfast. I would advise investing in the up keep and give the carpet a good clean.

3.0

Nov 2022

Poor breakfast selections. Convenient location and good price.

4.0

Nov 2022

Good stay, will stay again in the future.

FAQs

How much does this hotel cost compared to others in Matthews?

The average price for a rental in Matthews is $112 per night. This rental is $33 less expensive than the average.

Is parking included with this hotel?

Yes, parking is listed as an amenity at Best Western Plus Charlotte\/Matthews Hotel. For more information, we encourage you to contact the property about where to park.

Is there a pool at this hotel?

We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.

Is Best Western Plus Charlotte\/Matthews Hotel pet friendly?

Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"

What amenities are available at Best Western Plus Charlotte\/Matthews Hotel?

We found 5 amenities for this rental. This includes air conditioner, kitchen / kitchenette, internet / wifi, parking, and laundry.

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3.2

Average(770 Reviews)

Hotel

in Matthews

2star

Microtel Inn & Suites by Wyndham Matthews/Charlotte

Kitchen / Kitchenette · Air conditioner · Internet / Wifi

Are you ready to indulge in a relaxing getaway? Our Hotel in Matthews has everything you need for a rejuvenating stay. Treat yourself to Microtel Inn & Suites by Wyndham Matthews/Charlotte's exceptional amenities, such as Air conditioner, Internet / Wifi and Kitchen / Kitchenette.

$$$$

Best Western Plus Charlotte\/Matthews Hotel

About this hotel

Amenities

Map of Matthews, NC

Nearby attractions

Best Western Plus Charlotte\/Matthews Hotel

Hotel in Matthews, NC

Reasons to book

About this hotel

Amenities

Map of Matthews, NC

Nearby attractions

Reviews

FAQs

How much does this hotel cost compared to others in Matthews?

Is parking included with this hotel?

Is there a pool at this hotel?

Is Best Western Plus Charlotte\/Matthews Hotel pet friendly?

What amenities are available at Best Western Plus Charlotte\/Matthews Hotel?

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