SureStay by Best Western Charlotte Matthews

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave | In-room safe, desk, laptop workspace, blackout drapes
Combined shower/tub, deep soaking tub, designer toiletries, hair dryer
In-room safe, desk, laptop workspace, blackout drapes
Combined shower/tub, deep soaking tub, designer toiletries, hair dryer
In-room safe, desk, laptop workspace, blackout drapes
review stars
7.2Good
(436 Ratings)
"Everything was good"
veronica
Don't miss out! Price and availability may change
7.2 / 10
Good(436 Ratings)

Hotel in Matthews, NC

3-Star Hotel

Reasons to book

Great price for your budgetOne of the lowest cost properties in the area
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
Includes essentialsWiFi/Internet, Air conditioning, Coffee/tea maker and more

About this hotel

This smoke-free hotel features a 24-hour fitness center, a business center, and dry cleaning. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, laundry facilities, a 24-hour front desk, and a computer station are onsite.
Housekeeping is available on request.
SureStay by Best Western Charlotte Matthews offers 93 accommodations with safes and complimentary newspapers. LCD televisions come with premium cable channels. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include shower/tub combinations with deep soaking bathtubs, designer toiletries, complimentary toiletries, and hair dryers.

This Charlotte hotel provides complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.


Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.


Amenities

Air conditioning
Non-smoking
Bathroom
Coffee/tea maker
Refrigerator
WiFi/Internet
Laundry services
Bath or shower
Bathtub
Ironing facilities
Towels
Safe
Desk
Hairdryer

Map of Matthews, NC


Available Rooms

Ratings and reviews

7.2 / 10
Good(436 Ratings)
10 / 10Outstanding·Jun 2026
Everything was good
8 / 10Excellent·Jun 2026
The room was great. Very clean, smelled nice. The only thing that was concerning was the elevator. Button lights did not work and it was extremely creaky. Continental breakfast was as expected—eggs, make-your-own waffles, yogurt, coffee, bagels, toast.
10 / 10Outstanding·Jun 2026
There. Clean rooms
5 / 10·Jul 2026
The Hotel is relatively new and clean, and the check-in staff was very courteous and helpful. The Hotel does not have a working elevator; I had to change our room from the third floor to the ground floor. There is no coffee maker in the room, and the bathtub-and-shower combination is probably built for midgets or 5-year-olds. One literally has to sit or bend down to take a shower to the upper body part. There is no hot water either.

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FAQs

Is parking included with this hotel?

Parking is not specified as an available amenity at SureStay by Best Western Charlotte Matthews. For more information, we encourage you to contact the property about where to park.

Is there a pool at this hotel?

We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.

Is SureStay by Best Western Charlotte Matthews pet friendly?

Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"

What amenities are available at SureStay by Best Western Charlotte Matthews?

We found 14 amenities for this rental. This includes air conditioning, non-smoking, bathroom, coffee/tea maker, and refrigerator.


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