Quality Inn & Suites, Santa Cruz Mountains
About this hotel
Located in Ben Lomond, this attractive hotel for $89 per night is a great option for your next trip. Riverfront hotel in Ben Lomond with free parking An outdoor pool, coffee/tea in a common area, and concierge services are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, dry cleaning, express check-in, and express check-out are onsite. Housekeeping is available on request. Quality Inn & Suites, Santa Cruz Mountains offers 25 accommodations, which are accessible via exterior corridors and feature coffee/tea makers and hair dryers. Accommodations are furnished with king sofa beds. Pillowtop beds feature premium bedding. 37-inch flat-screen televisions come with cable channels. Bathrooms include bathtubs or showers and complimentary toiletries. This Ben Lomond hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Microwaves, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily. Recreational amenities at the hotel include an outdoor pool. The recreational activities listed below are available either on site or nearby; fees may apply.
Amenities
Pool
Air conditioner
Kitchen / Kitchenette
Internet / Wifi
Parking
Laundry
TV
Garden
Map of Ben Lomond, CA
Reviews
4.0/5.0
Good(751 Reviews)
3.0
It is an older place which is fine.Bout the carpet needs replaced. Bathroom needs to be scraped of its calcium deposits and painted by a professinal.Really nneds some TLC.A new lampshade in room 108 and a new blackout liner on the front window..But A.J. at the front desk was wonderful.He bent over bacwards to be of service to us. And his smile and kindness was charming.The staff that works there can only use what is provided for them.
10.0
Great place, very comfortable!
10.0
Safe, quiet, relaxing, friendly staff
2.0
Relatively peaceful stay. Check in was easy. The sheets were clean though visibly stained. The staff woke us up at 7am yelling outside the window. The blankets were not warm enough for the 30s F weather which is not horrible since there is a heater. However would be more comfortable with thicker materials at least being available in the closet if not on the bed. Office friendly on the phone though in person they glared at us until we greeted them.
4 star stay. All these things are the reasons why it wasn't 5 stars.
2.0
This place is a dump. Outside stairs and area filthy. Really bare bones room with just one lamp and no desk type surface. Breakfast is a joke. The only thing hot available is toast or instant oatmeal.
We'd have been better off at a motel 6 and not spent $300!
5.0
Comfortable and clean. There is a castle next door
3.0
Liked the site, but not the very used look of the property.
1.0
Hotel in bad condition OVERALL, not maintenance been done in years!
Great location, beautiful area
4.0
Good quiet hotel.
3.0
It was relaxing and comfortable. Staff very friendly
4.0
Was a very quiet and relaxing stay in the mountains.Accomodations were well maintained.enjoyed my stay and would stay there again
2.0
Nice location near Santa Cruz but hotel is a little dated. Towels are worn thin. One drawer door in room 202 didn't stay closed.
2.0
Stayed here while competing at the Tri Santa Cruz Triathalon
4.0
Perfect for us this trip. Clean and peaceful plus helpful friendly staff.
4.0
The
1.0
The room smell bad sheets too
The power when out since 11 pm I couldn’t shower or watch tv I had some things in the fridge they when bad.
5.0
A very comfortable room under the redwoods.
1.0
Mold stains in sills, shower rod held together with blue painters tape, clear packing tape over hole in bathroom door, dirty walls with some sections of missing drywall. The most concerning issue was the extremely unpleasant smell that we could not place. It permeated the entire room and all the towels, though was not in the bed sheets. Some sort of cleaner? Never smelled anything like it. You’ll be disappointed. Zero stars, do not recommend.
2.0
For the money it was well worth it, there is only one nice restaurant in town, but within walking distance, and very good, called the Auora. The rooms could use some updates. Overall we would stay there again.
4.0
Perfect little stop for the night for a wedding we were attending near by!
1.0
We paid over $250 a night for a hotel that makes motel 6 look like a luxury suite. The swimming pool had a green ring around the perimeter, the window in our bathroom was broken and would not close (we were on the ground floor & the bathroom window could easily fit a human body through it), the hotel room smelled like funk, carpets & bed panels stained, ripped curtains, dirty walls, and floor boards. I have been using Expedia for years and have not experienced a misrepresentation of this magnitude.
4.0
Pretty location walkable to restaurants; lovely grounds, quiet despite being near the road.
5.0
Very nice. Good price for the location.
4.0
Staff was VERY friendly and the pool/garden were absolutely BEAUTIFUL!!!
1.0
Please do yourself a favor and stay anywhere but here.
The photos Expedia has published for this property are wildly misleading. The rooms are in terrible shape. The carpets are stained, the curtains have holes, the shower curtains are falling off the wall. You can tell this place does simple cleaning but doesn’t deep clean the rooms. We were scared to take our shoes off and walk barefoot. The walls and doors had dirt and marks on them. The pool was so gross even ducks wouldn’t get in it. There’s no seating next to the pool that isn’t broken. The AC units are very old and ours stopped working leaving us sweltering one night.
All this to be said, we raised concerns with Expedia about the conditions we encountered and they offered us $25 for two nights at a place that makes motel 6 look nice. So save yourself the hassle, disappointment in both the hotel and Expedia, and book somewhere else and through someone else.
1.0
Never go back
5.0
Kids enjoying the swimming pool
2.0
The staff were pleasant, the beds were comfortable.
The property needs updating, new carpet and curtains, the rooms smelled musty,& dirty. Bathroom had strong scent of cleaning agent which was nasty but we appreciated that staff were cleaning. The curtains looked dirty and stained. Inside the entrance to one of the rooms was a large wet spot 2 ft by 2 ft.
3.0
Staff was very nice Advertisement said there would be breakfast but no such thing existed. Part of the room needed help- chipped paint, dirty curtains,etc. Did have coffer maker, frig and microwave. Parking lot is like a roller coaster--needs to be redone. Located near nice restaurants.
3.0
Quick solo trip to Northern California after a 9 hour drive. I called and asked for a ground floor room after booking the room. When I arrived, the room was ready. Fast and EZ checkin. Clean room. Comfortable. Close to the music venue.
3.0
Window had very thin, flimsy window blind; they kept outside lights on all night (understandable for safety reasons), but light shined into room & made it bright. Need to get thicker, black out curtains or something. Rooms were very average, & seemed run down. Rooms needed a face lift.
5.0
Nicely maintained, clean room with attractive surroundings, forest is beautiful
4.0
Staff was very kind. Good room for the price.
2.0
Internet worked about 50 percenr of time. Tolitries were one bar of soap. No cups or glasses in room. Heater very loud.
2.0
The gal working the front desk was unfriendly and unhelpful. I hope you don’t need anything, because she won’t help you. The breakfast was meek. The property is old and run down. The room was musty
3.0
This hotel is in beautiful forest, close to town. Lovely for short stay. Bed very comfortable, but room and parking area needs some TLC.
3.0
Clean but extremely run down. No USB ports to charge phones…plug loose and barely held plugs to charge. Areas on walls that had been replastered but not painted. TV stand had duct tape loosely holding it together. It wouldn’t take much to make rooms more attractive and updated. Water pressure in shower very light but may be a CA water conservation fix. We had no housekeeping. On the plus side…room was quiet and bed was comfortable. Would not stay at this property again.
3.0
The front desk emplyee and the bed and pillows were excellent. The rest of the room, not so much. It was quite and well lit.
4.0
Room was clean
No maid service for the 3 day stay.
Toilet ran off and on all night
1.0
Poor service and unhelpful attendants.
FAQs
How much does this hotel cost compared to others in Ben Lomond?
The average price for a rental in Ben Lomond is $152 per night. This rental is $63 less expensive than the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at Quality Inn & Suites, Santa Cruz Mountains. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at Quality Inn & Suites, Santa Cruz Mountains. Enjoy the water!
Is Quality Inn & Suites, Santa Cruz Mountains pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Quality Inn & Suites, Santa Cruz Mountains?
We found 8 amenities for this rental. This includes pool, air conditioner, kitchen / kitchenette, internet / wifi, and parking.
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