Best Western Hartford Hotel & Suites
About this hotel
Nestled in Hartford, this charming hotel for $101 per night is a great option for your next vacation. Hartford hotel in South Meadows with free breakfast and fitness center A fitness center, a 24-hour business center, and coffee/tea in a common area are available at this hotel. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a seasonal outdoor pool, a business center, and conference space are onsite. Best Western Hartford Hotel & Suites offers 129 accommodations with safes and coffee/tea makers. Accommodations are furnished with king sofa beds and day beds. Pillowtop beds feature premium bedding. 42-inch LED televisions come with premium cable channels and first-run movies. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations with deep soaking bathtubs and hydromassage showerheads, complimentary toiletries, and hair dryers. This Hartford hotel provides complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested. Recreational amenities at the hotel include a fitness center and a seasonal outdoor pool.
Amenities
Pool
Air conditioner
Kitchen / Kitchenette
Internet / Wifi
Parking
Laundry
Balcony / Patio
TV
Gym / Fitness Center
Garden
Map of Hartford, CT
Reviews
4.0/5.0
Good(1,009 Reviews)
2.0
Smelled like weed and the pull out bed mattress was stained. Over all condition was poor. No shampoo. Could not reach front desk on phone.
1.0
There was a used bandaid and food wrapper on our nightstand when we checked in, the cap of a razor in the bathroom, the freezer door was broken off, the hairdryer didn’t work, mold in the bathroom with no fan and the bed was super soft and uncomfortable.
4.0
Nice room , very nice staff , the breakfast was really good and the parking lot was great.
5.0
It was a great place to crash for the night while visiting daughter at college. Good price, clean, breakfast smelled great, but we had to run.
1.0
I have stayed at Best Westerns many times and this is the first horrible experience I have had. I stayed with my 10 year old son. Our first room smelled of hot dogs and weed with a hint of lemon to cover it up. Housekeeping must have tried to mask the smell since the windows were open when we arrived. We asked to switch roomed since the putrid smell was unbearable. The new room appeared alright (though outdated). It wasn’t until the morning when I noticed the infestation of ANTS in the bathroom…which got into my clothes! The mattress was comically inverted making you feel as though you were sleeping in a hammock more than a bed. To top it off my poor son was taking a shower when the water suddenly turned to SCALDING resulting in him screaming and almost falling over the tub to try to escape.
When I made a complaint I was told there was no manager on duty and they were understaffed.
3.0
The hotel was decent enough. There wasn't enough seating in the morning for the continental breakfast. We ended up sitting on couches with very low small round tables that were accent tables, not meant for dining on. But we didn't have another option.
When we arrived, the front desk staff was very nice and welcoming with a smile. As we went down the hall to find our room, there were a female employee who was yelling and use inappropriate language complaining about her supervisor saying, "What would he do if I f... walked off the job right now. Then he would have no staff to clean these f... rooms". My 10 year old daughter was getting scared so I quickly grabbed the room key and got us into our room quickly and closed the door. It was very off putting.
1.0
The entire hotel is run-down and smells of weed. I was not comfortable staying here and double locked the door.
1.0
At check in room was not ready. When I came back 6 hours later, the room they give us was not yet ready, they change us 3 times and the last one wasn’t really clean
5.0
Shower was hot and strong. However the sofa bed did not have any bedding in the room, which was disappointing.
Plus the machine that makes pancakes for breakfast wasnt working :(
But otherwise comfortable and clean
1.0
Dirty rooms. holes in sheets. looks nothing like photos.
5.0
No complaints, towels was new, RM super clean ,
5.0
The room was very clean and organized and well equipped (mini fridge, microwave, closet, working table, coffee machine, multiple sitting couches). The bathroom was also very clean. Bathroom fixtures could use some upgrades, but that’s probably me being picky. The staff were super friendly, overall hotel was pretty clean. Breakfast was decent as well.
3.0
PROS: Service was great, breakfast was good, room was clean
CONS: TV was not capable of streaming, bed was uncomfortable, smell of weed in the hallway
2.0
The room smelled like cigarettes and there was a bug in the bathroom. It was loud and someone's window was smashed in the parking lot over night.
5.0
Nice spacious clean room. Breakfast was good. Desk ladies were very friendly!
1.0
Rooms were not cleaned, beds not made, trash not taken away for entire stay despite repeated requests. Bathoom faucet broken, not fixed. Clearly understaffed for full hotel.
5.0
Great
1.0
Bad smell like wet shoe never come back to this place
1.0
Bathroom is old, room was clean but needed vacuum, girl at front desk said there was bo extra pillows available, when going in entrance and first hallway very strong odor of marijuana.
8.0
Great staff terrible breakfast
10.0
The staff at the front desk here is very friendly and helpful.
3.0
I had no problem with the hotel itself. But I was given a room right by the entrance on the ground floor facing the parking lot. Several other guests spent the entire evening and night parked right outside my window blasting music from their cars. Finally at 12:30am I asked to switch rooms and was given another room on the opposite side of the hallway but still right by the lobby so I heard people yelling as they came in and out all night. Maybe just the price and location of this hotel lends itself to being a crash place after a night of partying. Would not recommend for families on a Saturday night.
10.0
Clean and very nice room!
4.0
Poor customer service. Everybody was on their phone, or not what they were supposed to be whenever I had a question.
1.0
was ok. not great, not terrible. room was reasonably clean. ok for the money compared to other accommodations in that area.
8.0
We only stayed one night to go to a basketball game. The hotel was fine.
2.0
Check-out was at 11am but housekeeping knocked on my door, not once but twice before 10am. It made me feel like i had to rush to get out of the room. But besides that, the room was clean, hotel was convenient to the highway, and the front desk staff were very nice.
1.0
Hotel room itself was nice. Front desk staff wasn’t great, they were drinking alcohol with friends when we checked in at night and were not happy to help us. Housekeeping did not clean our room and provide us with fresh towels in the morning. The breakfast was good though.
8.0
Pretty good
6.0
Reception talking on phone to get bf about getting liquor and bathroom, toilet and shower wer dirty.
Bed was very comfortable
4.0
Motel like atmosphere
Room not completely clean
Bed comfortable
10.0
Comfortable. The staff all seemed to like each other and talked loudly about their lives to each other. Good beds.
10.0
The staff is courteous and efficient. The room is spacious and clean, though somewhat dated. There were no surprises and nothing to complain about. If you want a fancier hotel, go downtown and pay a lot more.
4.0
The hotel smelled like someone smoking weed. Walls are thin and I could hear the full conversation from next door at 2 am in the morning ( not pleasant at all). I think people might be living at this hotel as it did not feel safe and lots of comings and goings all night.( loud door bangs).
Front staff not very welcoming and not helpful.
Breakfast area was not refilled and had to ask attendant to get off her phone for her to refill items.
No shampoo in the room, when asking the front desk for some they made you feel like you’re disturbing their social life.
Room was had worn and dirty areas.
Would not recommend this hotel as a stop over.
2.0
The lady at the front desk was in a conversation on her phone while she was trying to help me and I couldn’t tell if she was talking to me or the person in the phone most of the time
The bed what a plastic wrap on it that was very loud anytime ywe moved in bed & made the bed uncomfortable to sleep on
8.0
Quick stay due to late night flight arrival so didn’t see much of what the hotel had to offer but the room.
10.0
I say the best Western multiple times on my trip to Connecticut, and it is by far one of the best places that I have stayed in the Hartford area. I experienced that I’ve had with this place has been stellar, and the staff is very attentive. They have great beds, nice spacious rooms, and a good breakfast in the AM. I like this place so much that I was disappointed that it was booked up on my last trip. I will definitely try to stay here and every chance that I get when I am in town.
4.0
Laundry service was not properly sanitized smelled horrible
8.0
Breakfast was good staff was friendly for the only reason I give them 4 stars was because the carpet smells
2.0
The room was fine. The heater was super loud and sounded like an airplane taking off. The roller was also loud flushing. When we checked in the person was listening to a show about rape and did not turn it off.
FAQs
How much does this hotel cost compared to others in Hartford?
The average price for a rental in Hartford is $111 per night. This rental is $10 less expensive than the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at Best Western Hartford Hotel & Suites. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at Best Western Hartford Hotel & Suites. Enjoy the water!
Is Best Western Hartford Hotel & Suites pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Best Western Hartford Hotel & Suites?
We found 10 amenities for this rental. This includes pool, air conditioner, kitchen / kitchenette, internet / wifi, and parking.
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