Red Roof Inn Atlanta - Smyrna\/ Ballpark
About this hotel
Situated in Smyrna, this charming hotel for $59 per night is a fantastic choice for your next trip. Suburban hotel in Smyrna with free parking Along with coffee/tea in a common area, this hotel has laundry facilities and a 24-hour front desk. Free WiFi in public areas and free self parking are also provided. Additionally, free newspapers and a vending machine are onsite. Red Roof Inn Atlanta - Smyrna/ Ballpark offers 136 accommodations, which are accessible via exterior corridors and feature complimentary toiletries. Flat-screen televisions come with premium cable channels. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.
Amenities
Air conditioner
Internet / Wifi
Parking
Laundry
TV
Map of Smyrna, GA
Reviews
2.3/5.0
Average(1,003 Reviews)
1.0
The room was filthy I had to clean the whole room and there were bugs and the sheets were dirty and I pulled them off both beds and replaced them with my own. Don’t received linen or anything and the owners don’t refund because they know they are dirty. It’s owned by Indians who don’t care about cleanliness.
1.0
WARNING!!! Just sleep in your car.
2.0
Run down and not very clean. Very convenient to Truist Park though. Basic acommodation for sleep is all it is.
1.0
The conditions of the room were so deplorable i left even though I would lose money, I left, and found another hotel. I was also told up front that because I booked online, the room would not have a refrigerator or a microwave. It was the worst most trashed room I have ever been presented with and anticipated that I would stay.
3.0
Sadly I’ve stayed in worse rooms so it wasn’t “terrible”, but it easily could’ve been a better stay. 1) the lobby was closed so there’s a service window. The lady was rude & I stood & watched as she ignored me. 2) I wanted a room w/ a microwave & fridge bc I was staying for 2 nights. Since my room was “standard” I couldn’t get it…. (Mind you, when booking there’s no specific difference. Just double beds vs King & I had a King bed) so that made no sense. Plus no microwave in the lobby or anywhere else on site. 3) I didn’t have enough towels & wanted to get more, but after being ignored I figured why bother? 4) the remote for the tv didn’t really work & again, I didn’t see the point in complaining if I would just be ignored. I don’t understand why the lobby was closed, especially if the employees are just going to sit in the lobby & ignore customers. Honestly if I would’ve gotten better customer service or just basic respect I would’ve given the hotel a 5/5 or maybe at least a 4. I don’t see myself coming back again..
8.0
Clean room next time
4.0
Manager was not helpful when my microwave did not work and would not replace in a timely manner since I purchased meals to cook in it. Hole in bathroom ceiling allowed rainwater to drip on me while using bathroom. Refrigerator did not work. Domestic disputes occurred outside and police were called because of unruly guests. Undesirable people walking past my door at all times of day and night made me think my safety was constantly at jeopardy. Overall experience was not good and will never again stay at Red Roof if I can help it.
2.0
It’s not clean at all! The whole thing smells like cigarettes! Smells of mold! Sheets and towels looked used
1.0
guy at the front desk in the morning is super rude. i had called to see if i had left items (totaling to a little over $100) on accident due to being rushed to the hospital. he refused to give me any information about the items, then said they got thrown away. when i inquired further, stating that normally hotels return items to guest not toss them (unless it’s perishable however these things were NOT). he then hung up in my face and when i called back he immediately put me on hold. i tried to call back 11 times (see attached photo) and each time was immediately put on hold and left there with no response to my personal belongings. safe to say the staff split my items and are now refusing to give them back. do not stay here unless you’re ok with being swindled and lied to. horrible horrible horrible.
6.0
It's ok place
1.0
It was one of the most disgusting hotels we have ever stayed at. The whole place smelled of drugs and there were vagrants all over the property.
1.0
very dirty, cockroaches everywhere. no chairs in room, only place to sit was on bed, very uncomfortable.
4.0
A employee tried to force me to change my room because she stated that I am a good guest but my dog is a problem because she can't sleep and gave me a hour to leave. Crazy thing I had been there over 2 weeks so youd think if it was a accurate statement it would have been addressed within the first few days not weeks
3.0
Nice stay
2.0
Dirty room, noisy, room poor conditions
1.0
Horrible!! This place was sooooo nasty. Dirty towels in the bathroom, bed sheets had not been changed and there was dirt and hair all over them. I went and asked for new dheets so I could change them but they said they did not have any and it would be morning before they had some. We left and did not stay here.
1.0
The lobby was permanently closed and you had to use the "Night check in" window. I checked in a 5:00pm. The Night check in was a bank teller window. The employee that check me in said hey and read sign during the entire check in process. She did bother to tell me my room number or where it was. After driving around the complex I found my room. I went up stairs to inspect my room and found it was not very clean and had an odd smell. As I went to leave the room to go get the rest of my luggage I noticed the door lock area was splintered and the privacy latch was mostly pulled out of the door. So clearly the door had been kicked in at some point. I then decided I was not going to stay in this room for my on safety. My friends were staying in the Days inn 3 minutes away. I slept on the floor of their hotel room as it was both clearer and safer then that Red Roof Inn. This is the first time I have ever wrote a review on a MOTEL before as I have never felt so unsafe/ unwelcome by staff. This MOTEL is 5 Minutes for the Braves stadium and do NOT stay here.
2.0
Dirty. No access to front desk from room. Phone didnt work.
1.0
Worst experience ever.
2.0
The rooms weren’t the best, but the staff was nice and it was in a convenient place
1.0
This place is horrible, we did not stay and want our money back. 1, there was urine on the toilet seat on arrival, there was feces all love the grounds, some looked human. The sheets were dirty, the cover had burn marks on it. There were people sitting out side a room smoking weed.
1.0
I had the woman at the desk help me book over the phone. She never said anything about having to have my id. We have her my fiancé after we paid. She refused to give us a room even though he is 23!
1.0
Not only was the hotel staff unfriendly, the hotel was absolutely disgusting. When we entered the room, there was a smell, but we did not think too much of it as some hotels just smell different. However, I began to look around the room and the bed skirt was covered in MOLD. We went to the front desk and they was no apology regarding the mold, but they did put us in a new room. When we got to the room on the second night, both keys were shut off. When I went to the desk for the keys, there was no one at the desk. When someone finally showed up, there again was no apology.
They need to learn how to clean and have better customer service.
1.0
This place was horrible
3.0
N/A
2.0
Front desk was EXTREMELY SLOW
Had my reservation under my nickname instead of legal name which I have on my credit card and debit card....front desk told me she would not give me my room even when I showed her my confirmation email on my phone "how do I know that's you?" Like what the....? I'm showing you my phone email confirmation, but she wanted a confirmation number which was all asterisks besides a few numbers, so when I showed her my debit and credit card with the same name as what paid for the room then she finally gave it to me but then said "I'm only helping this once" as if she was doing me a favor?? Oh...and then my keycard didn't work the next day, went back to her and told her, when she asked the room number it's like she remembered me from the day before and caught an attitude...no "I'm sorry for the inconvenience/have a nice day" nothing....just looked at me and gave me the new cards....she was a jack***, then the property has a massive aroma of marijuana, people being loud out in the parking lot right outside your door late at night, it was just extremely ghetto
1.0
I was allowed to book then when I got to the hotel, they said they cannot accommodate me because all the rooms were sold out and they would not give me a refund. I had to sleep in my vehicle.
3.0
N/A
4.0
The person who checked me in was extremely rude and simply stared at me waiting for me to guess what she wanted and when i was incorrect she was so snotty. The shower had no pressure at all the water just falls out of the shower head. The stairs at the end of the building were a bit scary and looked unsafe. There was garbage and cigarette butts on the railing and bags of trash on the grass by where you park and random litter all over the parking lot. The a/c was inadequate and the room never reached a temperature i desired though it did work and wasnt horrible. The room was clean and the bed was comfortable but it wasn’t cleaned during my stay and therefore I didn’t have clean towels for my second morning there, i chose not to go ask for them due to how i was treated during check in. Its a cheap bed to sleep in at best and I wont visit another Red Roof Inn
1.0
The person at the count was not helpful at all. The lady Monday night actually hung the phone up on me while I was asking her about how to help. I book 5 rooms and will never book there again. Terrible customer service.
1.0
Completely run down. The room smelled heavily of smoke, there were red stains all over the sheets, the bed was broken and there were ashes all over the bathroom. We checked out immediately after checking in and ended up staying at the TRU hotel right around the corner. It was a complete waste of money as they don't offer any kind of refund. Do not stay here
2.0
Did not feel safe.
2.0
The place is old and the beds are somewhat uncomfortable. The shower didn't work so well and bathroom ceiling was moldy. There's a microwave in the room.
3.0
The room wasn't the cleanest. The floors in the room were disgusting, the bathroom floor was soaked.
I checked in around 3 pm and couldn't even get in the front office to check in, they made everyone go to a side door to speak to someone thru a small window. Thought they only did this late in the evening, but it was broad daylight.
2.0
Do not book! We went into room and found two Bugs on floor . We didn’t stay and they didnt refund our money
3.0
The bed had clean sheets, but the rest of the room was disgusting.
4.0
Needs to be more clean everything needs to be fix
1.0
Booked 3 double bed non smoking rooms, there were no non smoking available when we arrived. It was very dirty, toilets gross, sticky substances on the walls, cob webs. Very bad experience.
1.0
Ordered a non smoking room, got a room that reeked of cigarettes. sticky floor. Unknown stains on bed. Dirty room in general
1.0
Room was not as advertised, towels are very poor quality almost see threw , bed linen was not clean, grounds are littered with cigarette butts and trash, dog poop all over the grounds ,
FAQs
How much does this hotel cost compared to others in Smyrna?
The average price for a rental in Smyrna is $136 per night. This rental is $77 less expensive than the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at Red Roof Inn Atlanta - Smyrna\/ Ballpark. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.
Is Red Roof Inn Atlanta - Smyrna\/ Ballpark pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Red Roof Inn Atlanta - Smyrna\/ Ballpark?
We found 5 amenities for this rental. This includes air conditioner, internet / wifi, parking, laundry, and tv.
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