Mold on wall above heater, windows lost seal allowing water to enter room and upon entering room we noticed towel had been placed atop the heater to catch the dripping water and it was very wet. No hot breakfast.

Had to cancel. Absolutely no Grace from Expedia or Hotel Management. Won’t be using the brand again and I will be discouraging everyone I know from using it as well. Do better

No hot water. The place was very run down. Bar was not open even though they said it would be when I checked in. Poor breakfast poor bedding. TV didn’t work.

Extremely dated property and it is apparent in the bathrooms especially. Looks basically the same as when I stayed there as a kid - 25 years ago.

It was a fine stay but the tv was broken and they said spectrum was working on it but I did not see one worker trying to fix it and i was there for two days. So they basically were lying too me and my family. Also they had no commodity items like shaving cream or toothpaste, toothbrush. And every other hotel ive ever stayed at had those kind of items for guests.

The hotel was dirty and no longer maintained. Pool area was bad, carpet was filthy, cable didn’t work, heater didn’t work right, dirty underwear was behind dresser and garbage.

Very good

Room service ladies were awesome, the overall experience is the room stayed damp all the time, no working ventilation in the bathroom and black mold in the bathroom, the shower curtain is made out of material and the water comes through it and soaks the floor and toilet, the tile floors stay damp at all times. The bed sheets are too small for the bed and constantly coming off, you can hear kids playing in the courtyard from your room at 8:00 am, don’t expect to sleep in. I would not recommend staying at this Hotel, not worth the money.

We got a poolside room, which was clean. The “dome” which is where the pool area is, was cold. Which made getting out the pool kinda suck. The pool was heated, but very cloudy. The hot tub was nice, the jets weren’t that strong, the kiddy pool was nice because of my smallest child. The arcade was okay, my kids had fun. They also did like the indoor playground. The breakfast was very limited. They did have sausage links and eggs, which were surprisingly good. The orange juice spat out water. I went to make my daughter cereal and I always smell milk before using, which I’m glad I did, because all 3 glass jars had spoiled milk. And even though a worker changed it out, I didn’t trust the jars being cleaned throughly. They do have a snack section at the front desk to buy from. Which was convenient. The bar is only open on Friday & Saturday which sucks because we stayed during the week as well. But the bartender made a pretty good mixed drink. There was a women there burning incense, which made the dome smell disgusting. It gave me a stomachache & a migraine. We ended up calling it a night. In conclusion, it’s a Ramada. There is nothing special about it.

Could be a great set up if they cleaned and fixed it up some.

part of the building needs a refreshment. lack of basic cleaning around the grounds. easy access to I75

We only stayed one night but it was still good. The bed was really comfortable. I've stayed here before so I knew what to expect. It could use a little cosmetic updating (painting & carpeting) but I will continue to stay here when we're in the area again.

The pictures they use for the ad are clearly very old! We pulled in and I honestly thought it was closed. There was no cars, a for lease sign, dark and the ad picture is way different than it looks. Obviously an old picture of better times. Rooms were missing windows, we had mold spot on the wall and the ac/heat was leaking on the floor. I left my daughter’s shoes (her only nice enough to wear to school shoes) and the guy told me nothing was left behind.

Not sure how this property received anything greater than a 4 out of 10 review? Hallways smelled of bleach. Carpet is old and dingy. TV did not work, couldn’t even turn on. Why there is a remote available, worthless? Half the lights work. Stain on toilet that I cleaned myself.

The only thing that was good about this stay was the front desk personnel, he was prompt with his greeting and was clearly way to busy for one person, even while extremely over tasked he kept a friendly and cordial attitude. That is where the good service stopped. After going up to our room, our room key failed to work so we went back down to the desk where he apologized and got us a new room key. Then after entering our room, at first glance the room appeared clean. However we could not locate a remote for the T.V. so we looked behind the dressers, bedside tables and desk, in doing so we noticed a ton of trash behind them all, balls of hair behind the bedside tables and still no remote to be seen. After still being unable to locate the remote we called the desk and told him, he said he'd be right up, 20 minutes later we had yet to hear from him so I returned to the desk and got the remote, that still did not work so he brought another one up that also did not work. He had me download the Roku remote app on my phone to control the T.V. which made you watch a 30 second add to even turn the T.V. volume up or down. We just went to bed. Woke up at 8 and went to breakfast where we found another hotel staff running around over tasked and the dining area was destroyed. She was doing everything she could but could not keep up. We chose to leave for breakfast. When leaving there were multiple overflowing trash cans in the parking lot next to my car with caution tape around them.

The room was very clean, check in staff very friendly. The halls/grounds were dirty, however. Just needed a room on a stop during a road trip, it fit the bill just fine.

I and Expedia tried contacting the property and was never able to reach over phone. During check in there was no one in front desk and people waited for 30 mins to check in. This happened even the next day. Food was aweful, spoiled and fungus on bagels.

I felt bad for the guy checking me in. He was alone, it was so busy. He was amazing but they need more staff. The pool was kinda gross. Lots of hair globs all over. Kids totally unattended! There were kids running soaking wet on the threadmills. The workout location was soaked. The hot tub had kids using it as a pool. Our room smelled of marijuana at night. It was ok for a night.

This location was horrible. The heat in the room failed during our stay and the phone did not work to call the front desk. Went to the front desk and they said we could move to to room next door. The heat worked. But room was dirty (dust on carpet around the baseboards) carpet around the outside wall was very wet. Doors and walls need painted as they were very dirty. Asked the front desk clerk for a discount and was told the best they could do is move us. This was very unacceptable. But it was late and we needed to sleep to continue our journey. Most of the hotels we have rented through Hotels.com are MUCH better than this one.

The room smelled like a wet dog. It was relatively clean and the sheets were clean smelling but the whole room smelled terrible.

The bathroom smelled bad , the mattress were in very poor condition. however the people at the check in were very nice. Also the couch was in very bad condition

The outside doors did not lock. The stairway and hallways were dirty. This hotel gave the feeling of being neglected. I would not stay there again. The only positive thing was the room itself was very clean. That’s why I gave it three stars and not two.

We were originally given keys to a room that was already occupied. Outside door did not lock. Construction area not well-contained.

staff was competent and friendly. Clean room and well equipped with amenities

No toilet paper and sink did not drain

Loved the continental breakfast and lodge style breakfast room. The milk was fresh and delicious!! Loved the pool and playground for children!!! However, I do have a couple very frustrating experiences. First and formost there are some very scary creepers skulking inside of the property late at night. My husband got up to go to the bathroom at 3AM and saw two feet standing right in front of our door!!! A very creepy man with a yellow jacket was standing an inch away trying to look and listen into our room!!! My husband immediately went to put pants on to confront the man but by the time he got to the door the man was gone. Very creepy pedophile vibe. We have 3 young children. Also, the keypad to our room was not functioning properly and the beds and pillows need updating. *** Hotels and motels geared toward families with children really should ask on the paperwork forms upon check in if guests are registered sex offenders. Perhaps deny them stay because it is not legal for them to be near playgrounds. *** Thank you.

Short stay. Arrived late left early.

Meets our need for a stay between Port Huron and Saulte St. Marie.

Great place

Pleasant stay older hotel but the swim area is absolutely awesome! Loved the one foot pool for the kids and the bubbly hot tub was the best. !

Outside hallway doors propped open and fire door propped open. Room was clean, but bathroom hand bar broken off wall and toilet would not completely shut off. Facility is dated and shows wear and tear. For a stay of one night at a fair price this facility is adequate.

They didn't have our reservation that was made 2 months prior. The cleaning service knocked on our door at 9 am to wake us up to clean our room. Check out isn't until 11. Hotels always smell odd but the halls were on a totally different level of funk.