Hotel in Florence
4-Star Hotel
Reasons to book
Guests love it hereGuests give this property a top rating
Well priced for this locationPriced under area average
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About this hotel
Along with a restaurant, this smoke-free hotel has a fitness center and a bar/lounge. Free WiFi in public areas and free self parking are also provided. Other amenities include a snack bar/deli, a coffee shop/cafe, and a business center.
Hotel Raffaello offers 140 accommodations with minibars and safes. 25-inch flat-screen televisions come with premium satellite channels and pay movies. Bathrooms include bathtubs, slippers, bidets, and hair dryers.
Recreational amenities at the hotel include a fitness center.
Hotel Raffaello offers 140 accommodations with minibars and safes. 25-inch flat-screen televisions come with premium satellite channels and pay movies. Bathrooms include bathtubs, slippers, bidets, and hair dryers.
Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Housekeeping is offered daily and hypo-allergenic bedding can be requested.
Recreational amenities at the hotel include a fitness center.
The recreational activities listed below are available either on site or nearby; fees may apply.
Amenities
Restaurant
Air conditioning
Non-smoking
Gym
TV
Bathroom
Bar
WiFi/Internet
Minibar
Garden
Laundry services
Bathtub
Towels
Safe
Desk
Hairdryer
Map of Florence
Available Rooms
Ratings and reviews
8 / 10Excellent·May 2026
Dear Hotel Management,
I wish to bring an incident of unacceptable staff behavior to your attention. On a recent evening, (22/May/2026) between 9:00 PM and 10:00 PM,
I was using the outdoor lounge seating located on the far left side of the hotel premises. I was simply having a Pepsi and a smoke, completely separate from the active restaurant dining area. Despite not blocking any restaurant tables, your staff approached me in a very confrontational and rude manner, stating I had to order from the restaurant or leave the premises immediately.
To make matters worse, the restaurant manager continuously monitored us, repeatedly checking on our table in an aggressive effort to ensure we were not consuming any outside soft drinks or alcohol. As a paying guest of your hotel, I found this constant surveillance and hostile treatment completely uncalled for, intimidating, and highly unprofessional. This experience utterly ruined the hospitality I expected from your establishment.
10 / 10Outstanding·Apr 2026
We had a great experience in this hotel. Location is very convenient due to traffic restrictions in the city. Staff are friendly and helpful. I had the best coffee experience in the hotel during the entire trip in Italy. Rooms are fine including clean bathrooms. Don’t search any further if you have rooms available now!
8 / 10Excellent·Oct 2025
This hotel was ok. It stated a restaurant but only for dinner starting at 7:30 pm. There
6 / 10Average·Apr 2026
Good experience
$$$$
Top rated by guests
8.2Excellent
(177 Ratings)
"We had a great experience in this hotel. Location is very convenient due to traffic restrictions in the city. Staff are friendly and helpful. I had the best coffee experience in the hotel during the e..."
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