Quality Inn
About this hotel
Located in Merrillville, this attractive hotel for $62 per night is a fantastic choice for your next vacation. Hotel in Merrillville with business center and 24-hour front desk Coffee/tea in a common area, a business center, and dry cleaning are available at this hotel. Free WiFi in public areas and free self parking are also provided. Additionally, laundry facilities, a 24-hour front desk, and free newspapers are onsite. Quality Inn offers 58 accommodations with coffee/tea makers and hair dryers. Flat-screen televisions come with cable channels. Guests can make use of the in-room refrigerators and microwaves. This Merrillville hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is provided daily.
Amenities
Air conditioner
Kitchen / Kitchenette
Internet / Wifi
Parking
Laundry
Map of Merrillville, IN
Reviews
3.5/5.0
Average(561 Reviews)
2.0
Quick short stay. Was comfortable, and clean. Checked in late, left for an early flight in Chicago. Was pleased with the service received. Asked for and received a room close to the elevator.
1.0
The bedroom sheets were dirty with blood stains in the sheets and pillows. The pool water was very cold and the hot tub water was brown. We told the front desk and they said we will get the money back except the $15 for my mom. When I got there I told her to charge my car. She refunded my car but they charge my mom car and now I can’t get my money back for my almost $80. This is the worse place I ever been I need the money they charge on my mom car.
2.0
I decided to stay here bc normally i have good experience with most quality inn locations. The merrillville location was by far out of all the hotels ive been to are by far the rudest inconsiderate. Ive nvr been treated so poorly before the front desk guy had the worst attitude and theres sone housekeeping guy that just stands in the hallways staring silently. . My room was gross. The curtains were shredded the paint was flaky n peeling off.there was no hot wate and theres used condoms in the grass all around the property. Ill nvr ever stay at this location ever again!ill definitely be telling family n friends nor aswell. .
10.0
I liked how clean the hotel is. The front desk was very helpful when I lost my keys.
2.0
Hotel was very Dirty. Also Had Bed Bugs!!!!
1.0
From the time we checked in our trouble started. You need to know how bad our room was. Your crutains rotten. Bath towels i would use for rag. Hair in the shower freezer door missing. Your custom ser. Manger was swearing so vulger. Throw out my son for just standing by me. Telling him he was not a customer so get Your ass out. I told him it was my son protecting him mother do to the mannner he was treating me. He was wearing disgusting sweat pants and dirty t-shirt. He was unshaven. The hotel smelled like Marijuana on all floors.
He said that i walked up to the desk then threw room key. He said i threw my room key at him. When i was still holding the key in my hand. He throw our my daughter in law just for asking him a questions. He treated saying there was a camera watching me. I then told him good then it will show how bad the language you spoke to a 71 year old woman. He then said to me HA, HA !! He had a phone in his hand telling me he was taking with the cops because they are asking for my truck plates number. Then he went behind the wall where i couldn't see him. It was not 45 seconds then he came back around the wall telling me the cops are on there way here. I told him, good then i will stand here to wait for them. He told me that he wouldn't tolerate the way i spoke to him. I just laught then stood there SUPPOLEY waiting for the cops to arrive. I said i was a receipt showing that i only paid for 1 night stay. That made him angery because i refuse to leave.
2.0
The moment I arrived there was someone getting arrested and I should have known there I picked the wrong hotel. First room I got in was leaking water from the ceiling onto the toilet.
I reached out the front desk and they came to check (I guess to make sure I wasn’t lying) before giving me another room.
The other room ended up being for a king VS two queen beds but my family of three could make that work so no big deal there BUT the new room we got put in had a roach. I didn’t even have to put my stuff down before I seen it. I let the front desk know, she asked if I wanted to go back to the previous room. I politely said no “ifs in one room , it’s most likely in all of them.” Mind you the new room was across the hall from the first room.
At this point it’s 930pm and when I contacted Expedia they said they could not do anything because the hotel wouldn’t answer
So I went back to the hotel and had to stand there to make sure answered ( she just kept staring at me like she didn’t want to while the phone was ringing) And then tells Expedia support she can’t give refund refund she ain’t the manager .
We ended up driving 6 hours back home because I was tired and over it at that point.
Called the next day and the hotel still denied refund because manager still was not on site and they didn’t know when he would be in. I only got 25 back from a 62 room.
I guess I got what I paid for but DO NOT STAY HERE
2.0
Bathtub and hot tub needed cleaning but overall decent for the price
1.0
You get what you pay for!
1.0
We asked to see our room before checking in and the look of the hotel both inside and out were terrifying. I honestly couldn’t believe someone would stay here. The room and hallway area smelled very concerning as if someone was smoking and had dirty laundry there. The lights were low as if to cover up the noticeable stains on the carpet. No love and care was taken in the care of this building. After we were shown our room we decided to opt-out but did go about a block away to a more decent hotel. I actually hate giving bad reviews and therefore will just keep quiet but this needed to be said. I also like to add we travelled from Ohio to Illinois during the Christmas Holiday.
2.0
Never again
10.0
Good hotel for someone with a limited budget.
6.0
Good hotel for a limited budget.
3.0
This hotel is the best I ever been to always clean excellent staff
5.0
I had the opportunity to be served by Fred working at the front desk.
Me and my family like how Fred is always smiling, professional, kind, and willing to help at any.
We had a great experience and will return because we know Fred will be kind us.
2.0
Staff was helpful and friendly.
Facility was very tired and outdated
Bedspread was stained and nasty looking. Bathrooms were not as clean as they SHOULD BE. Only one roll of toilet tissue supplied
2.0
I understand that I get this room at a bit of a discount, but not much of one, nonetheless, the rooms are not clean. Blood stains and others on the yellow duvet. Sticky on the table, giant brown stains on the chairs in the rooms. Black mold in the shower grout. The shower curtain, just gross! The ice machine was leaking water and caused the carpet next to the bed was sloppy wet. Got moved to a different room and that one was just as bad but the stains on the covers were just as bad! The breakfast left lots to the imagination of what breakfast should be!
On a good note, the beds were really comfortable
Honestly, I’m kinda surprised that Quality Inn keeps their name on this hotel!!!
2.0
In very poor condition
8.0
Older property but clean. Bed was comfortable.
1.0
Not clean at all.
1.0
My husband is diabetic so I always make sure to book a room with a refrigerator for his insulin pens. When we got to our room, we discovered the refrigerator was inoperable. The front desk basically told us we were out of luck on a refund/partial refund because of the discount we got by booking through Hotels.com. Buyer beware and now I’ll know for future reference that I have to choose between saving money and having all the promised amenities.
2.0
The property was not well maintained. The vending machines didnt work, the pool and hot tub were old and dirty, the room wasnt cleaned well, the mirror was broken and the beds were old an uncomfortable. The experience as a whole was bad
2.0
Drove up to the property and 3 cop cars were parked in front. Not a good way to start our stay. The receptionist was very helpful.
1.0
This was the worst hotel I ever stayed at we had bugs in our room our tv didn’t work we had 2 towels in our room for a 2 night stay once I asked for more towels they responded with your checking out today we can’t give you one. There was a strong fish smell from pool bathroom and the whole hotel smelled like weed so I had to tell my three kids what the smell was
1.0
This property use to be nice. Now they rent rooms by the week. They had sticks in the bottom floor windows because the didn’t lock. Basically not safe for descent people now. I will never return to any hotel in that area 😡😡😡
1.0
The bathroom was terrible. Broken shelf leaking toilet and non working light. I did not stay. I left and chose another place. Looking you get my money back
1.0
The building was falling apart and overall dirty. Shower curtain was moldy and room was very dusty and dirty. Towels were not clean and the hallway smelled of cigarettes. Overall was not pleased with this hotel experience and most likely will not return until updates are made!
5.0
This was a nice property to stay at. It is convient to the highway and there are several restaurants nearby. The facility is clean and the staff helpful.
1.0
Terrible
1.0
When we walked in the room and turned on the light at least 50 roaches scattered in the bathroom. We immediately left and asked for a refund.
5.0
Great clean hotel helpful staff
2.0
The beds were not comfortable
We had roaches in room.
5.0
Great place and outstanding staff!
Everyone really nice
2.0
I would not recommend staying here. Upon arrival, the room is very dimly lit. I assume this is so you can’t see how dirty the room is. The top bed spread had many stains on it which caused us to sleep on the other bed. Small bugs/roaches were seen crawling all over the bathroom floor when we would use it. Coffee machine had not been cleaned and as I went to use it, the old, wet filter from a previous guest fell on me. Freezer had gross frozen filth inside of it. Shower looked very unclean so I did not use. I was sad that I forgot my Clorox wipes because I know for sure this place had not been disinfected/cleaned. Limited tv channels. Towels also had MANY stains and looked like they were just used and stepped on my someone’s shoes. Did not feel comfortable using them. Probably the worst stay I’ve had in Merrillville/Hobart. Do not recommend!
4.0
Found live cockroach’s in the room including the shower and sink
3.0
Good stay
2.0
Motel manager was a nice, approachable person. Staff did well in processing in and out.
Problems with:
no working vending machines.
Loose toilet seat
Some kind of splash pattern of something across the back of the bathroom door
Shower/tub had no mat or anti-slip tech on the tub floor. As one 69 yrs old, that's a red flag. I fell in a Hilton at 59 with a very slick tub.
Fitted sheet had a hole like a cigarette hole right at face level. Unbelievable.
Motel was quiet, and not subject to interstate noise. In the midst of a motel 'park' of numerous motels. Close to a mall and numerous food choices. Slept well...once I got over no vending machines. ;-)
5.0
I will be a guest in the near future
5.0
Good
1.0
The air conditioning didn’t work, fridge made loud knocking noise and toilet ran constantly. Asked for a refund and left. No refund was given back. Stole my money for a crap hotel
FAQs
How much does this hotel cost compared to others in Merrillville?
The average price for a rental in Merrillville is $91 per night. This rental is $29 less expensive than the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at Quality Inn. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.
Is Quality Inn pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Quality Inn?
We found 5 amenities for this rental. This includes air conditioner, kitchen / kitchenette, internet / wifi, parking, and laundry.
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