Extended Stay America Suites Los Angeles Arcadia
About this hotel
Located in Arcadia, this lovely hotel for $94 per night is a fantastic choice for your next trip. Hotel with free breakfast, near Santa Anita Park This smoke-free hotel features coffee/tea in a common area, laundry facilities, and a 24-hour front desk. Free on-the-go breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, barbecue grills, a picnic area, and a front-desk safe are onsite. Housekeeping is available on request. Extended Stay America Suites Los Angeles Arcadia offers 122 air-conditioned accommodations with coffee/tea makers and irons/ironing boards. Flat-screen televisions are featured in guestrooms. Kitchenettes offer refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include showers. This Arcadia hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided on request.
Amenities
Air conditioner
Kitchen / Kitchenette
Internet / Wifi
Parking
Laundry
TV
Map of Arcadia, CA
Reviews
3.2/5.0
Average(833 Reviews)
1.0
The water would not get hot when my son showered. It was not clean, it had obvious black mold in the bathroom. I would not go back.
2.0
Dirty
Icky
Run down
Smelly
Full time residents living on site...some with pets
People smoking outside my first floor window
5.0
Great Room clean and the staff was great. Micheal and Mary Lou were really nice and informative.
2.0
They don’t provide a hair dryer
1.0
Front desk was friendly upon arrival. After check in we went straight to our room where the entire hallway smelled of old cigarettes and barking dogs. It was already 10 pm. We used the restroom, which after flushing became clogged. We had to go downstairs to ask for a plunger. The front desk ask me if we put toilet paper in the toilet. I said yes… confused by the question, and he said yes it will clog fast if you put toilet paper in. I asked where I was supposed to put the used tissue paper? He said the trash can. I’m beside myself. He handed me a plunger where I had to go back upstairs through the musty hall holding a plunger in a plastic bag. I’ve never felt so uncomfortable and grossed out. Terrible stay, bed was uncomfortable, shower was not cleaned well. Overall terrible experience. I would never stay at another one if their hotels again. It was a one night stay for my son’s track meet in Arcadia. Extremely disappointed and dissatisfied with this stay, considering I had to drive 6+ hours each way for the event. Would’ve been nice to have some comfort and piece of mind.
4.0
Was waiting for front clerk for over 20 minutes
And was noisy? Room smelled bad, didn’t have complementary hygiene? If needed anything regularly that is in room, you had to ask for it?
1.0
There are roaches in this place, my advice is to spend a bit more and stay in a normal hotel in the area, not worth it!
8.0
x
1.0
Old and dirty. Lack of maintenance. Shower curtain missing. Kitchen ware not in room (up on request only)... wouldn't go back
2.0
The property was very dirty and overwhelming smells. No coffee in room. One always empty vacuum pump coffee in the lobby at "beakfast" time. "Fully equipped" kitchen had no utensils, glasses or cookware. No shampoo or soap in room. Bathtub would not drain and still had water in it 2 hours later. We would NOT stay here again.
4.0
The only soda vending machine was out of order.
5.0
Nice stay all around will be back again
2.0
Didn't like anything about this place and would never go back. They charge way too much for such a dump. Yuk!
1.0
Our original room had a broken lock, the TV was not functional, the sheets had humongous stains, so I had asked to switch rooms because this was unacceptable, the next room they put me in, had mold all over the ceiling. I was coughing bad from the mold & it triggered my asthma, the AC unit smelled like it was blowing out mildew, not to mention the hallway smelled like cigarettes, and there were people smoking something other than cigarettes right outside the front of this place. We did not even complete our stay due to it being detrimental to my health. We told the front desk girl that we would not be completing our stay and she told us that she could not check us out and that we would have to still pay for our entire stay and that she would leave a note to say that we left early. After this, we called, the customer service number to get our money back and show them all of the pictures of proof that we have in case they wanted it but they told us that the general manager would call us within 48 hours which she or he never did. We called again to complain about them not calling us, to which, then they said that they would have the district manager call us within 48 hours which again now the district manager did not call us either. So today I called again and they said that all they could see is that the manager responded in a note saying that we never asked to switch rooms and that we did not leave early, which is all lies. I will be reporting everything to the BBB
1.0
We ended up not staying there because they wouldnt accept early check in
1.0
No towels in room. Front desk didn’t answer the phone. TV had no instructions. Unable to turn off extended stay add. Finally had to unplug tv. Also, there were no blankets I was cold all night. Worst place I’ve ever stsyed.
5.0
It was great for the price. It is a bit outdated but for the price I can't complain. Walls where thick enough you don't hear your neighbors, staff were friendly, room was clean, nothing broken.
1.0
The place felt run down! People were cooking inside their room and the smell was hideous! the carpet is old, beds were not comfortable and felt old. The drain in the shower was not working and water was slowly draining. It was a terrible experience and definitively not worth the money they charged for the room, this was comparable to a very cheap motel at best.
3.0
I will not be staying again as the room was not properly cleaned. I found a used condom in the trashcan plus there was a half smoked cigarette on the side of the microwave. On my way out I complained to the staff at the front desk, all I got was a simple sorry.
5.0
Jackie and team were amazing very welcoming
2.0
Staff was unkind. Notified for late check-in in advance but the staff wasn't aware of it and tried not to accept me check-in without looking into records until I told her to do so. The room was not cleaned well and maintained sub par.
2.0
Th hotel is too old and the furniture and condition are too old. First night on Friday the room had fridge too noisy so that I can't sleep week. Staff changed another room for me starting Saturday but the room window can't close and the room is next towards to the highway. Extreme noisy so can't sleep at all. Staff can't call in maintenance guy to repair window until Monday so I had to stay two nights with the issue and no rooms available for change over that weekend. Good thing is the staff refunded one night rate. I had my three nights disappointing and annoying and wasted my vacation time.
5.0
Very good
3.0
Did the job, but was unaware you had to request literally everything you'd need/want (shampoo, utensils, pans.) Room has a stove and fridge, so was convenient IF you bring all the essentials for cooking. Room did not come with a DO NOT DISTURB sign, but doesn't seem like housekeeping goes into booked rooms unless requested. Room had some crumbs in the floor when we first walked in. Employees seem to be trying their best and seemed shortstaffed, but were friendly enough. Parking lot had a few questionable people in the parking lot, so wish there was more security at night. The "included breakfast" was just coffee and granola bars, so I wouldn't call it breakfast. Overall, did the job for a place to sleep, but likely won't come back for my own feelings of lack of safety.
1.0
The receptionist ignored for 5 or more minutes on our arrival and then was very curt. The room was not ready when we entered. (The maids were very courtesy) The counter top, bathroom and furniture was in need or repair or replacement. The Ad in Travelocity said Breakfat was included. Breakfast was a muffin, granola bar and coffee. Definitely not what we expected.
1.0
First time was amazing. Second time staff was rude and helpless
3.0
When ask for blankets was told to come down and get them. No toiletries in room except bar of soap. Believe we were to bring bedding down if we wanted it changed.
1.0
Door didn’t work for hours and had me run up and down
To get help and I missed a session
3.0
Extended Stay goes above and beyond to take care of their guests! Thank you!
1.0
I booked through Expedia and when I got to hotel they said they were booked and had no rooms available. The girl at front desk didn’t even look at me such bad customer service. They didn’t accommodate me or try to find another hotel for us. My credit card was charged and now I have to dispute it.
2.0
Weed smell in the hallway and outside in the parking lot. The property as such was kept clean. Nice dog park in the back parking lot.
2.0
Never checked in, staff we’re discussing the lack of clean rooms as I tried to check in. They did not have any rooms available for me or offer any alternatives despite having the reservation.
2.0
When I arrived I went to my room and the cleaning cart was inside and no bedding was on the bed, looks like it was about to be cleaned. Got a second room only to find cockroaches throughout the room and dog hair still all over the floor. I got a refund and stayed at another hotel.
4.0
The staff was pleasant and the property and room were clean. The furniture is outdated and falling apart. The bathroom fixtures were old and stained with hard water.
4.0
So it’s definitely not the Hilton. It was clean and staff (Jackie) was super friendly. “Breakfast” was not what we expected. It’s aged and could use some love and a really good deep clean. Convenient for a quick weekend getaway.
3.0
Dog barking most of the night
5.0
Everything was clean and staff was friendly and helpful.
3.0
Our stay was very good....the front desk was very nice to us and it's always clean
1.0
Great location which makes it easier to deal with the nasty room conditions.
The stove was rusted and microwave was rusted as well.
And the bedding was absolutely disgusting. Bedskirts had white scum all over and carpet has not been cleaned at all.
1.0
My reservation was done in Arcadia, Ca. I initially reserved a 1 bedroom 1 bed & when I checked-in they were all booked & gave me a 2 beds full size. Supposedly, it was the only one left & it was considered an upgrade. Our room #204, 2nd Fl their smoke detector was hanging off the ceiling. I had never seen anything like that, carpet dirty & their kitchen floor was stain. I dont recommend this hotel & definitely will not be staying in another Extended Stay. Worst hotel I've ever stayed in.
FAQs
How much does this hotel cost compared to others in Arcadia?
The average price for a rental in Arcadia is $168 per night. This rental is $74 less expensive than the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at Extended Stay America Suites Los Angeles Arcadia. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.
Is Extended Stay America Suites Los Angeles Arcadia pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Extended Stay America Suites Los Angeles Arcadia?
We found 6 amenities for this rental. This includes air conditioner, kitchen / kitchenette, internet / wifi, parking, and laundry.
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