Extended Stay America Suites San Jose Mountain View
About this hotel
Located in Los Altos, this attractive hotel for $101 per night is a great choice for your next break. Hotel in Mountain View with free breakfast Along with coffee/tea in a common area, this smoke-free hotel has laundry facilities and barbecue grills. Free on-the-go breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a picnic area, a front-desk safe, and a vending machine are onsite. Housekeeping is available on request. Extended Stay America Suites San Jose Mountain View offers 133 air-conditioned accommodations with coffee/tea makers and irons/ironing boards. 32-inch flat-screen televisions come with premium cable channels. Kitchens offer refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations and complimentary toiletries. This Mountain View hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered on request and hair dryers can be requested. The recreational activities listed below are available either on site or nearby; fees may apply.
Amenities
Air conditioner
Kitchen / Kitchenette
Internet / Wifi
Parking
Laundry
TV
Map of Los Altos, CA
Reviews
3.5/5.0
Average(337 Reviews)
4.0
Good a little hidden from the public somewhat dangerous turning into the complex especially if cars are right behind you
8.0
Clean and convenient. Beautiful walking trails. Pet friendly.
3.0
Nice room and good frond desk service!
1.0
I was not able to sleep and actually checked out a day early forfeiting the money spent for the second night. There was a gaping opening under the door to our room. I stuffed it with a towel, but it didn't help buffer the loud noise from the highway. In addition to that, the refrigerator made a horrible gurgling noise all night.
Additionally, there was not even a bottle of water left in our room and the breakfast that they serve in nothing but sugar. Muffins and granola bars. Very dissappointing.
3.0
The room itself was decent. Had an issue with the shower curtain which the front desk rectified right away. The door to the room had a gap so air, bugs and noise came through.
3.0
no shampoo , no roll paper
3.0
Quiet, big dog-friendly (Bernese), comfy, welcoming and relaxing right in the middle of the Mountain View rat race. We would definitely stay here again.
5.0
Staff is so kind and friendly. Room is quiet and clean. Nice value stay for business trip.
5.0
Good for a quick work trip
1.0
Floor was very dirty. Wife had black soles from walking barefoot in room. Even after scrubbing by staff the floor was still dirty. Bedside lamp did my work and was not repaired during our stay. Outside of hotel was full of trash including empty liquor bottles that had not been picked up.
1.0
No hot water and it was not clean. Floors were sticky and had an odor.
5.0
convenient location and nice amenities
4.0
Entire staff always helpful
2.0
Over all this was good place to stay with reasonable rates. Tub faucet came off 1st night and unable to take showers. Reported it the next morning, but was told it is repairman’s day off and they have nobody who could fix it. Asked for another room but they were sold out and no other solution. So we took baths instead. We stayed only 2 nights so we managed but it was an inconvenience. Other than that it was good. They have regular size fridge,stove and microwave which is very handy if we were staying longer.
Entrance to the hotel is very close to the on ramp of freeway and very easy to miss.
4.0
The staffs are friendly and welcoming. The room was clean and cool. The only thing I didn’t like was the ac was very loud and we woke up a few times at night by the loud noise. One other minor thing was they didn’t have any shampoo so bring your shampoo.
5.0
Staff most definitely helpful
5.0
Better than other locations
4.0
Very accommodating staff
3.0
Very looks clean, but floor is not cleaned.
Near too close highway.
Heating system is annoying bs cold air coming out, cannot sleep …. Will catch a cold
5.0
Everything’s was great
1.0
Reservation was paid before we arrived. We were traveling and were going to be there very late at night. We called the hotel to confirm our reservation and let them know that we would be arriving late. When we got there tired at 2am ready to rest we discovered that even after having a paid reservation and confirming our late arrival they had given our room away and now we had no where to stay. Horrible service would not recommend that you book there.
3.0
The “breakfast included” was not a real breakfast, just cheap coffee and baked goods. There is no daily room service, as we were told that they only come every 2 weeks.
4.0
Why is everything disposable in this country?
3.0
Chose this place for its location close to Shoreline Amphitheater.
Pros: Easy drive to the venue, close to nice walking/biking trail, lots of local dining and shopping nearby. Good price for the area, microwave and full sized fridge.
Cons: Room wasn't "dirty" but could have used more attention. Bathtub didn't drain, no coffee maker, ran out of TP, housekeepers arguing outside our window at 8am.
Might stay again when in the area for another show at Shoreline, but will probably look around more first.
1.0
After bringing in my luggage and getting ready to settle down I noticed the toilet and shower had hair in it, the floor, desk and dresser were not cleaned, and the blow dryer didn't work. When I came back to the hotel 2 different times, I was locked out and had to get a working key card.
The night staff was upset that he was inconvenienced when I tried to open the lobby door, which was locked; so I rattled it. He came out with a bang, grabbed my card. Left me outside waiting, and was speaking angrily in a foreign language when he banged the dooors open again to give my my key. I was the one that was inconvenienced THREE TIMES mind you. Sheesh, it was my worst hotel experience ever!
3.0
Overall, it was OK.
3.0
It was great
4.0
Gk guest service representative is a excellent ambassador for the property, always helpful kind and makes sure that guests stays are great experience. all the team members at this property are excellent , one of the upscale extended stay properties i have stayed at, Surely will be back at this property for future reservation , Thank you team at Mountain view property
3.0
Went above and beyond to accommodate our employees, and provide parking for their truck and hydroseeder as well as make sure they had a room with a good view of their vehicles & equipment. Excellent service.
1.0
The place was nice and the staff were friendly. However, the hotel gave misleading information. On the accommodation details it says free breakfast which is not true. Ny reservation was July and I am still waiting to this day to hear back from the property and a supervisor who assured it will take 48 hours and how many 48 hours has it been since the and they have made bo effort to resolve the matter. Obvioulsly, they got paid and they got their money so they dont really care to much wether they mislead and fool their guests
2.5
I always choose to stay here when I’m looking for a nice get away. The manager at the front desk is always so nice and accommodating! This was the best experience I’ve had for a nice couple get away! :)
1.0
Didn’t have anyone to check us in only the security guard put us in a random room when I paid for a larger room. Didn’t give us a room key because it was too late and he didn’t know how.
2.0
It was nice! Great for the price. Seems they’ve recently been remodeled. Just beware of that rolling chair, not sure they realized how fast they roll away when you sit on them. I ate it twice. At least it was a clean floor.
5.0
Nice property, location and very good bed. Only disappointment was no coffee.
5.0
Friendly staff, on-site laundry facility, and solid product!
4.0
It was ok there were no extra blankets for the pull out bed
1.0
Heater didn’t work. Room was cold. Blanket was thin.
1.0
When I arrived to the hotel I was told the hotel was closed due to a permitting issue. They then put me in an Uber where I spent an hour an half in traffic to get to the San Jose location. They should have notified Hotels.com or called me before I got there. At the San Jose location they charged me the full rate even though my reservation was pre-paid. The San Jose location front desk does not answer the phone and I have spent several hours on the phone with extended stay america's customer service people to try and get the issue resolved. This is one of the worst experiences I have had and the staff have been terrible to deal with throughout the entire process. I will never stay at one of these again.
5.0
Property is centrally located. Lots of construction limiting some parking.
1.0
Not A clean feeling hotel
FAQs
How much does this hotel cost compared to others in Los Altos?
The average price for a rental in Los Altos is $191 per night. This rental is $90 less expensive than the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at Extended Stay America Suites San Jose Mountain View. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.
Is Extended Stay America Suites San Jose Mountain View pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Extended Stay America Suites San Jose Mountain View?
We found 6 amenities for this rental. This includes air conditioner, kitchen / kitchenette, internet / wifi, parking, and laundry.
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