Extended Stay America Suites Des Moines Urbandale
About this hotel
Nestled in Clive, this charming hotel for $74 per night is a great option for your next vacation. Hotel in Urbandale with free breakfast and 24-hour front desk This smoke-free hotel features coffee/tea in a common area, laundry facilities, and a 24-hour front desk. Free on-the-go breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a front-desk safe and a vending machine. Housekeeping is available on request. Extended Stay America Suites Des Moines Urbandale offers 104 accommodations with coffee/tea makers and irons/ironing boards. 32-inch flat-screen televisions come with premium cable channels. Kitchens offer full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations and complimentary toiletries. This Urbandale hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered on request and hair dryers can be requested. The recreational activities listed below are available either on site or nearby; fees may apply.
Amenities
Air conditioner
Kitchen / Kitchenette
Internet / Wifi
Parking
Laundry
TV
Map of Clive, IA
Reviews
3.5/5.0
Average(785 Reviews)
3.0
Our team wan on a business trip so this place was perfect for that. For as new as it looked outside it appeared dated inside but everything was perfectly functional.
3.0
Breakfast was horrible. Seemed like they put water in the pancake mix. Towels were old and tattered. Just needs a lot of upgrades dim depressing yellow light is no good. You see.
2.0
We booked and paid for two queen beds, but when we arrived they said only one queen available! Only a few cars in lot at 10 pm. Breakfast included was only coffee and grab and go. Bed comfortable. Staff kind.
But hotel is very outdated.
1.0
You’ll need a $100 deposit on top of the price for the room. Ridiculous.
3.0
Hotel is the perfect price for what you get. Building seems old, there was no ice machine on any floor that I could find.
6.0
Cereal and coffee for breakfast. The staff was very friendly. They have an elevator.
4.0
Staff was friendly and polite. Unfortunately there is a strong smell of animal urine in the hallway of the floor I was on. It was also present in the room but not as strong. Windows didn’t lock.
2.0
It is serious need of updating. The walls are so thin we heard the room next to us tv as if it was our tv, and tenants plain as day. To bad the where up till 2 A.M.!!! We didnt get any sleep, and had a long drive to do the next day.
3.0
Great service and easy to find
5.0
Great place to stay
2.0
Was a subpar experience
5.0
Very nice place
3.0
The front desk staff was great. The first room assigned was a disaster and the second room appeared good until the rotting smell over powered the room. Cleaning staff forgot to empty the garbage from previous guest which had old food containers under the sink and the bathroom trash wasn't empty either. I collected my personal garbage and sealed it in a separate bag for disposal. The bed was clean and that was important. Again the front staff were nice!
3.0
When we entered the room it smelt really bad I needed to spray something to try and get the odor away but didn’t work
4.0
The staff was friendly the room could use some updating as there was a tear in the carpet and the faucet handle came off. The bed was comfortable and the room was clean.
2.0
had to try 3 rooms before I found one that didn't smell like cigarette smoke - despite it being a smoke-free location. seems like the extended stay clientele here found ways to bend the rules while staying addicted to their bad habit. rooms are going on extremely worn out and dated. cleanliness was pretty bad, room hardware was broken or chipped badly. shower stall had built-up old soap scum on it; and worse yet, stall was made of some speckled fake marble material, designed to "camouflage" dirt. So you couldn't really tell if it was clean or not. On the plus side, the limited staff were friendly, but probably in way over their head, led by a mgmt. that doesn't care or provide proper assistance. the place needs a complete turnover from the top down.
1.0
After entering the room I went to use the bathroom and there was pee stains on the toilet seat!!! I was so exhausted so I just cleaned it myself without calling the front desk. And then I found a bed bug on the bed crawling under the blanket between my husband and me. I took a photo of it after quickly smashing it with a tissue for the evidence. Also, the shower drain was not working at all. After my shower, we waited 10 minutes but it wasn’t draining so my husband literally had to put his hand into the drain and tried to clear some of the gross stuff that was settling there before he could take a shower and rinse off making sure the bed bugs weren’t on his body. It makes me sick remembering about it! Hairs everywhere in the bathroom and even in the kitchen sink and stains on the refrigerator. We didn’t want to sit on the chairs after seeing the room condition and ate our dinner standing in the room. We never had this kind of experience before so I thought it is worth mentioning.
4.0
We had a handicapped room. It would never pass ADA requirements. There’s no vertical grab bar for the toilet. The shower was extremely difficult to activate. There was nothing to hang the handheld shower on once it was removed from a high mounting. There was no bath mat, and the bar soap was very difficult to open.
2.0
Clean hotel and comfortable beds in a convenient location. However, the walls in the hotel are paper thin. We could hear every step that the person upstairs took. Also could hear people talking outside of the hotel. Room smelled of smoke.
5.0
Room was clean. Toilet could use some help in cleaning. Parking lot had trash laying around. Staff was great, friendly and professional.
2.0
Our room had stains in the carpet, an empty beer bottle on the floor, and a curtain rod being held in place with a plastic bag. We requested a full refund, received it, and left.
3.0
I woke up one day and the alarm clock was flashing. So the power must have been out while I was sleeping. On Sunday, the fire alarm was going off for 15-20 minutes in the afternoon. I work nights. So this was especially inconvenient because it woke me up and I couldn’t get back to sleep for 2 hours and that only left me 2 1/2 hours to sleep. On Tuesday, there was no hot water in my room. The front desk staff said they would have maintenance check the boiler. But I had to go to sleep for work. When I woke up, there was still no hot water. So I had to take a cold shower. At least they refunded me for the last night for that.
1.0
When fire alarms go off at 4 AM and ends a nights rest, not good! I assume we will be getting a refund?! Waiting to hear from you
2.0
Super loud guests impacting our sleep. Heating system squeaked like a car door opening and closing every time it stopped running. Basically no breakfast at all, no coffee available. No ice machines. Linens were fresh and clean. Room itself was in good condition. Staff was accommodating with a request we had.
1.0
The were cockroaches on the counter when we walked in. It was very loud all night long
5.0
Staff was great and the room was really clean.
5.0
Should put a hair dryer in the bathroom and offer more than coffee and instant oatmeal for a breakfast, other than that all was Great.
2.0
A decent place. Very functional and clean. A generally reasonable price especially with the kitchenette. No complaints.
1.0
When is a good was it was closer to work as me and my friend are traveling nurses. But for having your kitchen, the fridge looks like it went through a fight you had to ask for somewhere cups plates, bowls, even a coffee maker, which we never got then we have to be up at 5 AM for work And the front desk person comes barging in our room with towels because she forgot she checked us in our room. Beds are like concrete pillows or like a stone and the noise is ridiculous outside all you can hear is traffic and in the middle of the night, some crazy person was screaming down the hall running , we did not sleep at all which we need when we work 16 hour days. We will never stay at that property again and there’s even mold in the caulking inside the sink and that look to be a newer condition but the kitchen it was disgusting and there was no eco-friendly options like USB charging , or not a major disappointment now I know why we spend the money for much better hotel accommodations but we thought we try something different.
3.0
Clean safe and friendly front desk lady! Highly recommend staying here great amenities too
2.0
It didn’t help that they had just had a water pipe burst. Part of the room was ok. Mostly shabby needing repairs/replacements. We could hear neighbors muffled talking. Breakfast: oatmeal packets, coffee and dry muffins. However we did not hear street noise.
3.0
Check in took a while because no one was there. Coffee was horrible, Cramer was spoiled and packs of oatmeal was all that was offered for breakfast
2.0
A really awkward smell when I entered the room. The window was left open to hide the smell
3.0
Clean, nice room. Service at the front desk was good. Good value for the money.
1.0
Reserved a king. Said only had a queen available. But when I got to the room. Bed was a double bed. Tough sleeping for 2 people. All at same rate as king.
2.0
Last minute booking, room was comfortable but disappointed in the grab and go breakfast … a muffin or granola bar?
4.0
The beds were rock hard. The water to the toilet was shut off. Had to turn on then remove tank lid and tap float so tank would fill up so could flush stool. Had to shut A/C heater unit off because it made loud noises
4.0
Breakfast was non existent. I will never stay there again because of that!
1.0
We came in at 8:30pm and the room had not been cleaned yet. We waited 45 minutes. We were told they were short staffed, had 1 house cleaner. We asked for a room on the 1st floor near the door as we had a dog. We were on the 3rd floor, in the middle. The person that checked us in was very apologetic and kind. That was the only good part about the stay.
3.0
This was a late night stop on my way down from Northern Minnesota to Oklahoma City. The gal that checked me in was so friendly and helpful. She made sure I had everything I needed for the night.
FAQs
How much does this hotel cost compared to others in Clive?
The average price for a rental in Clive is $135 per night. This rental is $61 less expensive than the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at Extended Stay America Suites Des Moines Urbandale. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.
Is Extended Stay America Suites Des Moines Urbandale pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Extended Stay America Suites Des Moines Urbandale?
We found 6 amenities for this rental. This includes air conditioner, kitchen / kitchenette, internet / wifi, parking, and laundry.
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