Extended Stay America Suites Chicago Woodfield Mall
About this hotel
Nestled in Rolling Meadows, this charming hotel for $68 per night is a fantastic option for your next break. Hotel with free breakfast, near Woodfield Mall Along with coffee/tea in a common area, this smoke-free hotel has laundry facilities and a 24-hour front desk. Free on-the-go breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a front-desk safe and a vending machine. Housekeeping is available on request. Extended Stay America Suites Chicago Woodfield Mall offers 104 air-conditioned accommodations with coffee/tea makers and irons/ironing boards. Flat-screen televisions come with premium cable channels. Kitchens offer refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Rooms have partially open bathrooms. Bathrooms include shower/tub combinations and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is offered on request and hair dryers can be requested.
Amenities
Air conditioner
Kitchen / Kitchenette
Internet / Wifi
Parking
Laundry
Map of Rolling Meadows, IL
Reviews
3.3/5.0
Average(588 Reviews)
2.0
We were checked in very quickly with no complications. After making it up to our room we noticed issues. Smoke detextor was beeping and a window was cracked and stuck open(it was 30 degrees out). Made a call down to the desk and we were able to switch rooms, again it was simple and quick. Once in the new room we noticed that the smoke detector was just hanging and bare wires showing. The room was also not cleaned well. Counters had dirt on them, the chair had dirt on it, floors with gross dirty and sticky things. Bathroom soaps were open and already used. Tub was not cleaned. Trash in the bathroom still had trash in it. Bed was made and looked to be new clean sheets. At that point it was midnight and it was the last room availble so we stayed.
10.0
I am used to this hotel. Everything is fine by me. Very convenient and walkable to everything.
1.0
Was on a trip placed reservation knew was not gonna be good when I arrived forensic unit was at location. When I arrived at room there was a bad smell and no blanket to cover with at night did not even stay the night asked to change room and no other room available tried to stay but midway thru the night I could not take it so I checked out and left will recomend never to stay here save your money.
2.0
The little, Hispanic girl, I think she is the manager, is rude, snotty, and dismissive. Being in guest relations you would think that she would know how to treat people with respect.
1.0
I have never written a bad review about a hotel, until now. When I made the reservation, it was last minute after a long day of patients. I deduced to stay over as I had an early morning for the next two days and forgo the hour commute. This reservation was made a few hours before I showed up. When I arrived to the room, carpet was torn and filthy. The bed was made but when I pulled back the covers, there was hair and dirt on the sheets and something was splattered across the headboard. They offered to bring me new sheets so I can change the bed. I did phone Expedia who spoke with the hotel property and they were supposed to issue a full refund for the two days but they did not. They issued a refund of only $80. I called the manager again but it doesn’t appear that I will get my money back. It appears that people live in this hotel and it is not kept up very well. The odor in the hallway is overwhelming and the room was heavily stenched. Had I known then what I knew now, I would have spent the extra money on a nicer hotel. It was supposed to be just a couple of nights to have a place to lay my head after long days that began early. I cannot stress enough to stay away from unless you’re utterly desperate.
1.0
Someone played music all night. Management did nothing.
Room dirty, outdated and smelly. Construction tearing up street outside. Hotel mgmt didnt bother to set up signs to help customers navigate how to access property.
5.0
Good for the price
1.0
Roaches all in the room
2.0
Smelled like animal pee and bathroom had no shower curtain
1.0
This was the WORST hotel I have ever had the mispleasure of staying at. We checked in and received a key card to a room that ALREADY HAD PEOPLE IN IT. We opened the room and I heard voices and saw personal belongings. I shut the door and went right up to the front. We got another room and it was horrible. The whole place smelled of cigarettes. The floor was sticky.
There was ZERO toilet paper. I went to the front and asked for toilet paper and the guy handed me a half roll and said that was the only toilet paper onsite and proceeded to complain about the way inventory was handled at the hotel. Another family before us asked for a refund and the clerk tried to give them the toilet paper too but the left with their family instead. Sheets had holes in them. Furniture looked like it was from fire reclamation or goodwill.
We live in the age of idiocracy and this proves it. If we didnt have a 2 am flight I would have left. It was too late to go somewhere else. RUN FROM THIS PLACE!!!!
1.0
My GPS kept taking me to a street where road construction blocked passage to the entrance. Front desk was friendly (explained how to find the entrance from the opposite side through the road blocks and over the gravel), but the room was awful. My disappointments: sticky floor, single curtain on first floor meant keeping the curtain closed at all times for privacy, smell of cigarette smoke wafted in from somewhere, non-working phone (too late to ask forna different room, so I kept the bathroom fan on all night to get rid of the smell), room was for someone with disabilities (don't know why I was placed there) and the shower stall only had a handheld showerhead (no curtain so water sprayed on the floor),, no hair dryer even at front desk, breakfast "to go" snacks laughable. The spider that decended to say hello at the bathroom mirror in the morning was actually an amusing final touch.
2.0
This place was inexpensive but didnt think anything of it. Well when i arrived there were a bunch of shady people (not an opinion) standing out front being super loud. Ok, no biggie. It reaked of smoke (non smoking hotel), and people lived there. Was the worst I've stayed at, but DEFINITELY not the best! Very outdated! Wont be back. Wont recommend.
1.0
Awful
2.0
very poor hotel, everything old.
2.0
My room was not clean and it was too noisy as there was a construction in front of the hotel (the construction started at 6am)…
No toothbrush at the front. It was cheaper than other hotels but I would rather choose other hotels from next time by paying addition dollars.
2.0
Seams to be old and needs renovation. .had bad smell.didnot like the property.
1.0
Room was smelled cigarette, web site says non smoking. Carpet is so dirty. Web description of room supply not available in actual room. No toilet holder, asked for one, but not provided. No room service provided like changing towels orbed sheets.
1.0
There was no smoke alarm in the room. It was just a hole in the ceiling.
1.0
Didn't Like
2.0
I HAVE NEVER EVER EXPERIENCED A EXTENDED STAY SO NASTY!
1.0
One of the worst places I’ve e we stayed. I wish I could get my money back. I was very disappointed
2.0
Staff was friendly, but room was dirty and had not been cleaned properly. Floors were not mopped and carpet was not vacuumed. Bed was OK. Photos of the hotel were very misleading.
6.0
There were no kitchen utensils, available.
2.0
Check in was easy but when I arrived in my room there was a stinky smell in rhe room and toilet paper I informed the front desk but they replied this is the only room available at this time. I tried to accommodate myself but the loud noises from the other rooms and smell was too much for me to handle as I was so tired and needed a much deserved rest. So after few hours of twisting and trying in my bed I decided to leave the hotel and ended up staying with my friends home.
2.0
Our room wads clean . The hotel needs a renovation. No vending machines in hotel or ice machines.
3.0
The room was clean and customer service was good, but there was a stinch of marijuana coming thru the vent and hallways and we were under the impression the rooms are smoke free, as a result we will not be returning to Extended Stay.
1.0
The property was dirty! The box frame on the bed had no bed skirt. I had to apply the bed skirt myself. The halls smelled dirty and like smoke. The top of the fridge and the outer parts of the fridge was filthy. I was told that house keeping called off for the day. The hotel clerk said she should have called off work herself as well. The toilet had what looked like mildew floating in it. The walls also had marks on them and the furniture has damage to it. I asked for a different room but the room showed to me smelled like cigarette smoke. When asked if it was too late ti cancel I was told I had to go back through Expedia.Safe to say my experience was horrible!!! The staff was helpful but the experience was horrible. I’ve never stayed in such a place. The pictures online are very deceiving!!!!
4.0
Good place to stay but the refrigerator freezer could have been cleaner.
6.0
Needs a deep cleaning all around. You can hear through the walls. Nice staff.
3.0
Room was very clean and nice. Front desk staff was super nice and friendly during check in/out. Shower was fantastic as well. Definitely coming back here.
1.0
There were no rooms cleaned and ready for check in at 7pm. Staff at the front desk was honest and sympathetic.
1.0
No kitchen items in the room and very few to be had (one pot only, one mug and one glass for two people) from the front desk. Had to check out a toaster which didn’t work. Not fun. Wasn’t an extended stay experience at all.
1.0
Rooms were filthy, damaged, and the whole building smells dirty and/or of cigarettes.
5.0
Seems clean. Staff is friendly.
4.0
The place is very good and convenient for my needs
1.0
Check-in should have been the first clue as to how bad this place is. The lobby smelled of smoke. I was kid this was a smoking hotel, and was told no-smoking. Yet I could smell it in the building. I was greeted by a guest with a. Put-bull howling at me in the lobby. Upon asking the lady at the front desk (ms, Diamond),about the breakafast whic was stated to be included witha. Stay, she said they “only serve coffee and tea for breakfast”. That is not a breakfast. I ge to my room, there is Sticky pink goo on the room floor. The neighbors in the next room over were awake smoking what smelled like marijuana till past midnight, making a loud commotion of yelling and (what sounded like) moving furniture. Overall this place was a ZERO on any scale of grading hotels, and I couldn’t wait to get out as quickly as possible from this sh*t-pit.. I want my money back
4.0
Suitable for what I needed. New ownership and they are improving the property by the looks of it. The front desk staff was great!
1.0
The room and bathroom were nasty dirty.
1.0
I booked 2 beds but they gave me 1 king bed. There are only 2 pillows. I have to go to front desk to ask for another pillow, blankets and extra sheets to cover the sofa bed. It is also indicated that there is free breakfast but they said that it is only free coffee. I felt that it was misleading because they should not put breakfast only free coffee.
5.0
Tia was wonderful and even though some other guests yelled at her she maintained herself and treated them with respect.
FAQs
How much does this hotel cost compared to others in Rolling Meadows?
The average price for a rental in Rolling Meadows is $108 per night. This rental is $40 less expensive than the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at Extended Stay America Suites Chicago Woodfield Mall. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.
Is Extended Stay America Suites Chicago Woodfield Mall pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Extended Stay America Suites Chicago Woodfield Mall?
We found 5 amenities for this rental. This includes air conditioner, kitchen / kitchenette, internet / wifi, parking, and laundry.
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