Holiday Inn Express Hotel and Suites Kinston, an IHG Hotel
About this hotel
Located in Kinston, this attractive hotel for $98 per night is a fantastic option for your next vacation. Hotel in Kinston with 24-hour fitness center and business center A 24-hour fitness center, a snack bar/deli, and a coffee shop/cafe are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, coffee/tea in a common area, a business center, and a meeting room are onsite. Holiday Inn Express Hotel and Suites Kinston, an IHG Hotel offers 74 air-conditioned accommodations with safes and complimentary newspapers. Flat-screen televisions come with premium cable channels. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include shower/tub combinations and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily. Recreational amenities at the hotel include a 24-hour fitness center. The recreational activities listed below are available either on site or nearby; fees may apply.
Amenities
Pool
Air conditioner
Kitchen / Kitchenette
Internet / Wifi
Parking
Laundry
Balcony / Patio
Map of Kinston
Reviews
3.9/5.0
Good(371 Reviews)
1.0
I asked for some clean pillows, I was given pillows case so I asked for clean pillows again and was told that they never heard that the pillows was dirty . I didn’t know what to say after that. So I just said WOW !!!!! Wow every time the guy would say something too me all came out was WOW!!! So he finally said to the guy “ look up in that closet and get those pillows and give it to her
2.0
I heard walking, stomping and talking most of the night. Sheets on one bed were not cleaned well. Bathroom had hair in the shower. Check in was so loud with lots of people. Staff was nice but building needs to be updated
10.0
It was great
10.0
The property was very clean and the staff was very friendly helpful and professional
10.0
It was super clean and the staff was very friendly.
5.0
Nothing
2.0
I was not admitted because my crédit card does not carry my name. What a rediculous condición.
I went next door and got myself a more costo efficient and very good room.
1.0
I booked my stay on October 14th, 2023 for November 18th, 2023. I received a phone call from the hotel an hour before check in telling me that they were overbooked and my reservation is being cancelled. My card was charged on November 18th @ 2:13am. When I called that morning they told me they charged an extra $50.00 for a deposit that would be refunded after check out. After the explanation of the cancellation she notified me that it was a hotel hold on my card and she would release the authorization for a full refund. However, I’ve never had anything like this happen before. If I make a reservation, it follows through. It does not make sense for my stay to be cancelled if it was available for me to book a month in advance. This was definitely an inconvenience to me and the plans I had going on for my event. Due to this situation I will not be booking with this hotel moving forward.
2.0
All around a very well maintained and clean hotel, staff was friendly and knowledgeable. The only downfall is it's been a week and my deposit of $50 still hasn't been sent back to my account.
5.0
Bathroom could use one additional towel rack for wet towels and an exhaust fan to remove humidity. A plastic bag for dirty laundry wasn’t provided. The AC unit was very quiet and comfortable. Hot chocolate could be added to the hot drink area for guests who don’t drink coffee.
5.0
Staff was great. Our room was nice and clean
5.0
Loved everything especially the excellent customer service.
4.0
Staff
4.0
Enjoyed my stay!
5.0
Very friendly staff, easy check in and very clean room. Really nice
3.0
Very accommodating staff.
3.0
The stay was beautiful. I only had one mishap. The bathroom toilet kept running. Once I got that out of the way there were no complaints
4.0
I was there for 1 night on business trip; it was fine for the stop over.
3.0
Check in was easy since I purchased the hotel via expedia. The biggest problem I had with the hotel is that the pool was not in operation and no one communicated this important detail (especially since it's summer time and a pool is a great amenity). Also, the only handicap accessible rooms had one king bed only. None of the rooms with 2 beds were handicap accessible, which isn't good for multiple travelers. Also, I was told by hotel staff that a room on the 1st floor would be reserved for my stay. When I got there, I had to take a room on the 2nd floor and hotel staff acted as if they didn't tell me I would have a room on the 1st floor. I have proof of our communication in a text message as proof.
5.0
Very nice facility!
5.0
Staff was SO nice!
5.0
The place is clean and for the price you feel like you are getting what you pay for.
5.0
Reserve room through Expedia, the app was very user friendly. Tatcayaniyah, was at customer service and checked me in. Shyhelm Richardson checked to make sure everything was correct, he is the Assistant General Manager, both Holiday Inn employees were very helpful and professional. I will do my Google review after breakfast, but for now, I am very satisfied with this hotel. It is clean and well maintained. We walked next door and watched the new Indiana Jones movie tonight.
2.0
Staff was nice and rooms were good for price but our rooms were not ready at checkin presenting problems for us since on a tight ball schedule. We had 2 rooms, one a suite, and hotel had no sheets/ bedding for guest that had to sleep on pull out. We had to divide up sheets from both rooms to make out. Hotel is very unequipped to handle full capacity. Won't go back. Staff was apologetic and nice but just very incapable of handling full capacity.
2.0
It was good
4.0
Friendly staff. Very convenient location
3.0
Room was ok and clean. Hallways were loud (lots of children running and playing). Housekeeper (Marquan?) was polite. My biggest issue was check in. My husband paid for the room and the front desk agent assumed his credit card was a prepaid card because she'd never heard of the brand. I reminded her that there are lots of credit card companies. Also, my husband paid for the room, but she still required my ID. I didnt have my driver's license and she said that they could accept any state issued picture ID. I provided my conceal carry license which has my picture, name, and address. Her response was "I'll take it this time." She obviously saw how annoyed we were with her and tried to be nice after, but the damage was already done.
3.0
Amazing experience under trying circumstances. Needed immediate lodging after auto accident. Everyone was superb and decreased my stress.
4.0
Room was very nice and clean. Location close to amenities. Great staff and services.
5.0
The staff at the hotel was very helpful.
2.0
Nice hotel, wonderful staff. The head housekeeper is a saint!
Everything was clean. It’s not fancy but it’s safe and clean.
Breakfast is average, not 5star but not bad.
5.0
Check in was a breeze and she was very friendly and informative. Thank
3.0
A very pleasant & comfortable stay. Clean & quite. Worth the price & will be my option when visiting.
2.5
A very pleasant & comfortable stay. Clean & quite. Worth the price & will be my option when visiting.
4.0
Overall, a pleasant stay.
1.0
Front desk worker was rude !
3.0
Nice Hotel,
Molly was very helpful
5.0
.
4.0
Sitting area outside
1.0
No hot water at all for showers. Carpet Fresh powder was so heavy we had a negative reaction and got no sleep. Tried sleeping with a sheet over our heads to minimize the horrible smell from the powder. We were there (Kinston) to participate in my wife's Mom's funeral service. Hotel was full of softball families who were in and out of their rooms all hours of the night and in the hallways being noisy.
FAQs
How much does this hotel cost compared to others in Kinston?
The average price for a rental in Kinston is $96 per night. This rental is $2 above the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at Holiday Inn Express Hotel and Suites Kinston, an IHG Hotel. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at Holiday Inn Express Hotel and Suites Kinston, an IHG Hotel. Enjoy the water!
Is Holiday Inn Express Hotel and Suites Kinston, an IHG Hotel pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Holiday Inn Express Hotel and Suites Kinston, an IHG Hotel?
We found 7 amenities for this rental. This includes pool, air conditioner, kitchen / kitchenette, internet / wifi, and parking.
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