The 29 London Hotel
About this hotel
Nestled in City of Westminster, this lovely hotel for $111 per night is a great option for your next break. Comfortable Victorian hotel near Buckingham Palace Along with conference space, this smoke-free hotel has concierge services and laundry facilities. WiFi in public areas is free. Other amenities include express check-in, express check-out, and tour/ticket assistance. The 29 London Hotel offers 37 air-conditioned accommodations with safes and coffee/tea makers. Beds feature Select Comfort mattresses. 32-inch LCD televisions come with digital channels. Bathrooms include showers with rainfall showerheads and hydromassage showerheads, designer toiletries, complimentary toiletries, and hair dryers. This London hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include irons/ironing boards. The recreational activities listed below are available either on site or nearby; fees may apply.
Amenities
Air conditioner
Internet / Wifi
Laundry
TV
Map of City of Westminster
Reviews
3.5/5.0
Average(1,031 Reviews)
4.0
Wi-Fi did not work, it was a problem for us. It's a shame because overall my opinion of the hotel isn't bad but I really didn't expect the lack of wifi
4.0
overall it was okay, only issue was with the floor, it was creaking when stepping on it.
5.0
We were only staying 1 night and this was excellent- location was perfect to walk to Buckingham palace, Big Ben and Westminster Abby. We were able to leave luggage while going out an about until our room was ready. Room was clean and comfortable with a double bed and 2 single beds for the kids. Clean, comfortable and the staff was very nice. Perfect for what we needed.
1.0
The staff were so rude. They charge you to check in early (even 30mins) the booking made it seem like there was a small breakfast included but I was told it would be another £7.50 and the breakfast options I was emailed in advanced was “bagged breakfast with pastry, jams and a piece of fruit” or something like that. If that is £7.50 that is crazy! I was on the top floor and had to go up about 5 flights. In addition when I checked in (at check in time) there was cleaning supplies and laundry bags blocking the stairwell) The room was very small (and I’ve stayed in NYC). Most of these things wouldn’t have bothered me if I had gotten even a smile from the reception desk. But they looked so put off that I was there.
I honestly regret not pay a bit more for a real hotel. I thought this was going to be more like the traditional B&B’s spotted all over the UK, but it was just a rundown “hotel” that had rude staff!
1.0
From the outside the hotel looked like it was going to be average for a solo traveller. When I arrived, I was put into a room where the door did not lock or shut properly, I asked politely to be moved. The hotel staff on reception told me I just needed to give the door a shove. I asked again to be moved, explaining that door itself, even when closed did not lock. I was moved to a different room which smelt of damp and was very cold. The bed was comfortable and the room was more like what I expected upon making the booking. The shower, however did not drain and the room took a good 20 minutes to warm up, using what I can only describe as an air conditioning unit on full heat.
Throughout my stay, my room key also stopped working multiple times. At one point this left me standing at reception for 20 minutes, waiting for a member of staff to return to the desk.
Overall, the stay was less than average and not at all what I expected.
1.0
Small room, very cold. No working wifi or air cond.
8.0
Mixed feelings- when I arrived I had to wait about 10 minutes as there was no one at the front desk. My room was on the 4th floor- which was ok but there’s no lift and the stairs are steep/narrow at the top. My room was comfortable, clean enough and the bed is comfy. The bathroom shower was good quality and I have no complaints there. The vending machine downstairs was out of order so I couldn’t use that during my stay. The staff seem to mostly be sat on their phones at the front desk when they are there. Lots of building work in the rooms so it was a little noisey- old building/thin walls. Overall though the location was ideal for my visit and you pay for what you get. I would stay again for the price and location.
6.0
Photos much nicer than the reality. This may be also due to the fact that I had my room in the basement.
2.0
Room was clean and comfortable, little and tight space between bed and bathroom door, heat does not go into bathroom so it was cold, room was somewhat cold even though the heat was turned on by front desk. Didn't like the fact that there is no elevator to get to the downstairs or upstairs rooms, my room was way downstairs. Besides those minor issues I had a great overall stay.
1.0
The room was clean and a good size and the bathroom was good but there was no heating (in January) and the TV didn't work.
8.0
The cordiality of the employees and the practicity.
4.0
The room does not have proper ventilation
1.0
The room facility and equipment were very old and dirty. Staffs were not very friendly but tried to help us when we asked.
Breakfast was not worthy to pay. Coffee tastes bad and croissant was weired.
But bed was comfortable and area was safe.
4.0
The only reason I have 2 stars is that the bathroom was clean, the water was nice and got, and there was a great rain showerhead. Other than that the hotel has not been kept up with, the need was awful, and the smell was disgusting. Would not recommend it stay here again.
10.0
Nice
10.0
Great value for money and very well finished for the price
2.0
It was comfortable enough for just crashing one night. The showers (mine and travel buddy) do not drain. The white walls and doors do not look clean. The carpet is frayed at the baseboards.
2.0
Staff tried to be helpful but they didn't know much about the area.
There was to sofas in reception , probably the dirties I have seen on my life (we almost walked out once we seen them but we had paid and was verylate to find another hotel at that time.
The mattress, towels, walls had stains on them so not happy. The bathroom and shower were renovated sa was nice.
The air con was fixed and could not be set on the temperature that you wanted so it was quite cold at times.
The place needs a deep clean and renovation.
The location is central and accessible to many attractions.
4.0
Wery polite and helpful staff. The rom standard was above expectations.
5.0
Room temperature was locked at 26 Celsius and was too warm
3.0
Hotel warm quiet and friendly, as with its type no lift but stairs are easy and plenty of signs. I didn't have breakfast as out to early
1.0
The room was in the basement and very run down. The bed was so small my feet were over the end of it. The hairdryer had exposed cords on it, the sink was dirty, the floor had holes in with carpet over.
3.0
Hotel was very tidy and well maintained. The staff at the front desk were very helpful and welcoming. Very good value for money! Really convenient location in a nice neighbourhood also
5.0
Quiet handy location
1.0
Hotel is in bad shape, floor was not cleaned properly. Bed had bed bugs. You can hear rats running across the floorboards under and above you.
4.0
Only stayed one night and was perfect for us. Very nice and clean area of the city. Great breakfast and clean.
1.0
The water was dripping like raining. Unbelievable, the guy said he will get fix within 15mins, but it rains like 30mins. In the end, I had to stayed in my friends' apartment sofa. I am mad about the whole situation.
1.0
SO over priced ! Rooms are very tiny and limited room supplies - no washers, no S & C, no fridge, no tissues. The wifi is dreadful and when complained to front desk it’s a flat sorry about that with no action taken to fix anything. Wifi router has sticky tape all over it, the bathroom was so small you have to dry yourself in bedroom. Hotel is in serious need to renovation, won’t mention the disgusting stained leather sofas in the foyer!! Almost AUD $400 a night - there has to be better than this!
8.0
It was a nicely kept building in a quiet neighborhood. The hotel itself was slightly above average in terms of cleanliness, but could've used some additional work in that area. They put me in a basement room, which was fine, but I actually knocked my head on the ceiling going downstairs (and I'm not particularly tall). Staff was generally friendly, though a bit standoffish.
2.0
We selected the hotel for location close to Victoria train & bus station.
Room was in the basement which wasn’t ideal nor communicated
Reasonable value for money budget hotel
2.0
There was work being done the whole day so all we could here was drilling. In the room next to us.
1.0
The hotel stay was awful. There were bed bugs and the room was dirty. The door handle fell off the door. When I informed the hotel front desk they did not make any accommodation. I requested a refund as we didn’t stay in the hotel and still haven’t received any updates. I requested the hotel manager to contact me and haven’t heard anything.
4.0
Wonderful stay! Close to Victoria Station making it so convient. Staff and hotel condition is ok. We were travelling with a 7mo old baby so the pack and play and the small room was a bit rough. I would suggest a different hotel with a slightly larger room if needing a pack and play or portable crib.
3.0
Excellent location, but room was extremely tiny in the end of a hallway downstairs.
5.0
Very modern rooms and friendly, helpful staff
5.0
Very nice accommodations, walkable from Victoria coach station, easy walk to major attractions. Friendly staff. Basic but nice breakfast. Small rooms, but not a major concern
4.0
The staff were brilliant and very friendly. I felt safe. Breakfast was decent.
Some of the carpets on the stairs were in poor condition. Fire doors were wedged open with fire extinguishers which is not legal.
4.0
the hotel is in a convenient location from the main attractions within walking distance, we were accommodated on the -1st floor in a very small room, but when we asked for another room, they moved us, the only thing that was inconvenient was the stairs with small steps, I almost fell, the rest can be tolerated for the money in this area.
3.0
There is a good location of '29 Hotel' in Victoria (London). It is near Victoria Coach center, train station and tube (Victoria). It is very convenience for you to go another cities.
Although the space of room is limited, there is so clean.
4.0
Small but met our needs front desk staff was wonderful
FAQs
How much does this hotel cost compared to others in City of Westminster?
The average price for a rental in City of Westminster is $194 per night. This rental is $83 less expensive than the average.
Is parking included with this hotel?
Parking is not specified as an available amenity at The 29 London Hotel. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.
Is The 29 London Hotel pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at The 29 London Hotel?
We found 4 amenities for this rental. This includes air conditioner, internet / wifi, laundry, and tv.
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