Staybridge Suites Downtown Peoria, an IHG Hotel
About this hotel
Located in East Peoria, this charming hotel for $125 per night is a great choice for your next trip. Comfortable hotel with free breakfast and 24-hour fitness center This smoke-free hotel features an indoor pool, a 24-hour fitness center, and a spa tub. Free buffet breakfast is provided, as well as free WiFi in public areas, free self parking, and a free manager's reception. Additionally, coffee/tea in a common area, a business center, and dry cleaning are onsite. Staybridge Suites Downtown Peoria, an IHG Hotel offers 105 air-conditioned accommodations with safes and hair dryers. Accommodations offer separate sitting areas and include desks. Beds feature premium bedding. Accommodations at this 3-star hotel have kitchens. Bathrooms include bathtubs or showers and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Cable television is provided. Housekeeping is provided daily. An indoor pool and a spa tub are on site. Other recreational amenities include a 24-hour fitness center.
Amenities
Pool
Air conditioner
Kitchen / Kitchenette
Internet / Wifi
Parking
Laundry
Hot Tub / Spa
TV
Map of East Peoria, IL
Reviews
3.8/5.0
Good(776 Reviews)
5.0
Our room is restored lately, clean, clean and clean
5.0
Nice, clean everyone was friendly and great breakfast. No complaints . I just wish the jacuzzi was working.
3.0
Was a last minute book, needing to stay somewhere for the night. Price was decent compared to what else I could find in the area. Place was a lot nicer in person than in photos I thought! Overall good stay, would stay again!
10.0
I loved how the staff made me feel like family, everyone was very nice.
10.0
Rooms Very clean , spacious and the pool at very nice temperature.
2.0
The hotel was undergoing some major renovations as was evident by the mountain of old furnishings and appliances in the East end parking lot. Well that did not affect me in anyway the only issue I had was that my room, being close to the elevator, did not have Wi-Fi working during my entire stay. It was necessary to go to the lobby to use wi-Fi. Everything else I thought was stellar including the morning breakfast. I would definitely stay again
1.0
booked in mid October 2023.They canceled on us at the last minute. Saying water main broke. While I was still in the lobby they were checking other people in. I think they just gave me an excuse so they could charge someone else the extra $100 the rooms were going for that night.and they had my payment for 3 months and im sure that money made them some earned intrest and by them making money off of me and me getting no service it is atleast fraud if not theft of sevice
10.0
Coffee is always there and a very nice room.
8.0
Staff were very friendly and helpful. Very clean. Shower was so awesome. Very disappointed that the hot tub doesnt work the man reason i booked there.
10.0
Loved this hotel!
2.0
Fridge didn’t work in the first room moved us rooms and fridge didn’t work there either
5.0
it was great
1.0
Place was dirty. Poor Customer service and bad pluming.
6.0
The property is in a perfect location for events at the Civic Center. The staff was pleasant & courteous. With that being said the original room booked was not available due to remolding. When checking in the desk clerk said they didn’t understand why Expedia was allowing that room to be booked. We settled for a king room with pullout couch. The pullout was unacceptable as a sleeping option. The hotel is also very worn and used. The bathroom was not very clean. There were also people loitering in the parking lot.
5.0
Walking distance to peoria arena
8.0
We stayed as a family. My kids loved the pool and we loved how big the rooms were! As a family of 5, there was plenty of room for us. It wasn’t the cleanest place I’ve stayed at, but we felt like it was safe and clean enough for our toddler to scoot around the room.
1.0
I'm not one that would usually write a review, but I felt that I must this time, to save those they make look to book at the Staybridge Suites in Peoria, IL. I booked a 2 room suite for my family. Upon arrival, I noticed that the hotel did not look as modern or clean as the pictures showed, but didn't get overly concerned at that point. Once inside our room, I did notice a lot of dust throughout and an odd pink substance on the side of a door. Again, not what I would prefer, but I'm not going to complain. I started getting ready for bed and went into the one bedroom only to discover a bug crawling on the top of the duvet. Upon closer inspection, it appeared the bug was very likely a bed bug. This is when I started to panic, as the last thing I want is to be exposed to bed bugs and then travel back home with new little friends. My daughter videoed the bug, I bagged it up, and then proceeded to explore the sheets and mattresses. Luckily, I did not discover anymore bugs in my search, but honestly I was doing it quickly and just wanted out of the room. I took the bug to the front desk and he asked what I wanted to do? What I wanted to do??? I want to stay somewhere that is bug free. I told him I did not feel comfortable getting another room and would like a refund. He said he didn't charge me anything yet. I explained that I had already been charged by Hotels.com. I was then told that Hotels.com would have to reimburse me. Hotels.com worked with me after speaking to the hotel.
1.0
Gross rooms, terrible service
2.0
Service was really good once the line went down at checkin. Upgraded our room due to construction to a nice suite. Only issue was the hard floors were sticky.
5.0
The staff was nice and location perefct.
5.0
The hotel was clean, staff was friendly, breakfast was good, and it was within walking distance to our event.
1.0
The room was stinks very bad
2.0
It was close to where our event was. It was just a place to sleep.
1.0
This property was horrible! I wouldn't even give this property 1 star. When we arrived, we were given a room with 1 bed and a pullout sofa. I told my husband we booked a 2 bed room. He left to get a different room. At that point, my kids and I discovered there wasn't an active smoke detector over the bed- just the wires hanging down. We also noticed the bathroom door had a huge bar on it. We could not close the door. Upon looking closer, we noticed the door was off the hinge and the staff put the bar on the door so the guest could literally lift up one end of the door to drag it shut, My daughter then discovered a dirty sock in the nightstand drawer in the bedroom. My husband returned and said that we were unable to move because the hotel was sold out. Nope, not ok. We started showing him all the problems and it was at this point we noticed the mirror behind the bedroom door was filthy with handprints and smudges all over the bottom half. My husband went back downstairs to talk to the front desk clerk. We told him there was no way we would stay in that room. After a few minutes, the clerk offered him another room (same style with 1 bed & a pullout sofa) down the hall. It was late, so we figured we would check it out. Upon walking in, I noticed the fridge looked tinted dark. It wasn't the coloring, it had a massive stain down the front of it! This hotel was a pigsty & I wouldn't even recommend it to an enemy!!
3.0
Staff was friendly and everything was clean. At 7:00 a.m. this morning they started construction on a room directly above us so we could not sleep in. The breakfast wasn’t great but it was free so it’s whatever. Overall because of the price and how it was clean I would stay again.
2.0
They were in the middle of remodeling the hotel an the Hot tub was out of service an the staff was friendly like normal hotel had to change whole vacation around for an family emergency. So got in very very late an they still had my room ready. An check out went smooth like normal hotel the only reason i went there was for the pool an hot tub.
3.0
Conveniently located by the Civic Center for shows
1.0
I booked this hotel for my groomsmen to get ready at for my wedding. Upon check in, I was informed they had a new policy that did not allow anyone who lived locally to book rooms. They were absolutely unhelpful, unapologetic, and only stated “we won’t charge you.”
The money was still taken out of my account for the room and I have yet to see it back yet.
If you’re from the area, please beware they will not allow you to book through them.
3.0
Great stay! Nice room, super comfortable bed, good food, good service, outstanding value for the price!
1.0
Hotel is just plain dirty. Stains on the furniture, lights didn’t work and an interesting cast and crew out in the parking lot at all times. This is a one maybe 2 star hotel. Do not recommend
2.0
Our stay was ok. Bathroom in Lobby had not been cleaned
2.0
This was such a disappointing experience. I think is the area, I'm convinced they just don't care in Peoria. The hotel has potential, but the staff and management clearly do the minimum for this property. Deep cleaning is needed and not prioritized. The staff are in need of customer service training in hospitality. That was definitely not displayed, they all struggled to acknowledge the guests presence by saying hello, good morning and/or good evening, they struggle to be present at the front desk. It was pretty sad to see.
4.0
The hallways, stairways, and elevator were dirty. Renovation during my stay was loud (drilling and moving furniture above my head). The spa wasn't working. The AC in my room couldn't be adjusted for warmer temperatures (the limit was 70F) or couldn't be turned off - it was too cold for me. The doors of the rooms close very loud (the walls shake).
1.0
I made a reservation weeks ago for myself, daughter, and nieces. This was a girls’ night out staycation. At least it was supposed to be. After confirming my reservation several times before check in, I was rejected at the counter. I was told that Peoria residents were not welcomed at this hotel. The attendant pulled a makeshift clipboard from under the counter with this information highlighted in yellow. I was told that my reservation should have been cancelled due to having an Illinois license with a Peoria address. I was asked to hurry up and get out before other out of state customers became nervous. I found it to be a racial issue. My daughter was traumatized.
2.0
First, its under renovation so several problems some that can be fixed, others...? The room was ok sized, the sofa bed was horrible even for sofa bed standards. It was springs with zero cushion to it at all. My 10 yr old frequently sleeps on sofa beds on our travels with no issues. He couldn't stop saying how awful this was so i tried it too so i can say this bad of a sofa should not be in a hotel room at all. Then the shower had no hot water. Thought maybe it was timing. Nope, no matter what time one of us attempted (late night, early morning) water was luke warm at best. Mainly we were there for the pool. Pool was small and the lights were out because the people doing rennovations forgot to turn it on at the end of the day? Front desk couldnt do anything about it but they tried. We even brought back food and I was going to buy something small from the hotel pantry area but it didnt even have a lot of basics, one freezer was empty but i thought that might have been because of electricity turn off that affected pool but they seemed out of most everything else including the low selection of candy bars. We had stated we had 4 ppl we were bringing but there were only 3 towels provided, which was small thing but still added to an overall poor experience. I will say staff seemed nice but the rest was so bad we left at 8pm the night before to go home to get a good shower and sleep better.. I hope the renovation goes well but we will not be returning.
3.0
The breakfast was cold and the food wasn’t being refilled.
4.0
Excellent service at this hotel. It isn't in the best area of Peoria, but still very close to downtown and Bradley University. We will be staying here again.
2.0
Hotel was close to the convention center. Check in was easy. They were doing some repairs at the entrance and the pool was closed for remodel (was noted on app hefore we booked). Over all a nice stay. Rooms could use a few touch ups. Will probably stay there again if I'm in the area.
3.0
The refrigerator was dirty on the front and the couch upholstry was stained. There was a broken lamp that was unusable. I tried to get points for my stay and they told me no one knew how to do that.
1.0
Came here with the travel softball team. 4 families had to go to another hotel because no AC working in their rooms. Kind of a bummer whole team couldn’t stay together.
FAQs
How much does this hotel cost compared to others in East Peoria?
The average price for a rental in East Peoria is $158 per night. This rental is $33 less expensive than the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at Staybridge Suites Downtown Peoria, an IHG Hotel. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at Staybridge Suites Downtown Peoria, an IHG Hotel. Enjoy the water!
Is Staybridge Suites Downtown Peoria, an IHG Hotel pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Staybridge Suites Downtown Peoria, an IHG Hotel?
We found 8 amenities for this rental. This includes pool, air conditioner, kitchen / kitchenette, internet / wifi, and parking.
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