Lovely staff, great room with lots of additional items as part of the deal. Would definitely stay here again, but will attend the Gym for three weeks before we arrive due to the cardiac hill up to it. Great stay.

Lovely night away. Room was lovely with so many extras to use and a great size. Staff very helpful. Lovely evening meal and a nice self service breakfast. Would recommend this. Although we didn’t use the leisure centre this time we have in the past.

The Stirling Highland Hotel was probably our favorite of our stays. The location was great as it was near so many things within walking distance. For example my husband and I easily found our way up the hill to the amazing Stirling Castle - a must see - and then trekked down to a local fun pub for an experience hanging with some of the locals near by. We loved hanging out the in hotel bar as well in a warm cushy room enjoying cocktails and snacks in between activities. We would definitely stay here again if we return to Scotland again.

Lovely place, nice hotel. However, when I picked up the TV remote control I recoiled in horror. Not only was this contraption so well thumbed that the control icons had worn off so a best guess was all you could do, but the control was FILTHY. That is no stretch, completely disgusting. I went to the front desk where I was told "yes it very old" to which I replied "No, it's kin filth". That kind of set mood for a while. The windows are I'll fitting wooden ones, with old latches on that don't fully close the window for draught free closure. The replacement remote didn't function too well either. Cheap copy. The area is great. Castle well worth a look, expect hills but worth the push, and the graveyard goes back to the 1500's.

Great stay at this hotel again... just astop over for us, but always geat service and a lovely breakfast. Room and bed good, bathrooms need renovating, but clean and great showers.

Great location, good service, good facilities, ground floor bedrooms could use a little updating

Nice hotel with good facilities.

A very quick stop over on a trip to the Highlands, but everything was very good. Pleasant and efficient check in and check out. Great breakfast, again with efficient service. Room was great, very comfortable, bathroom a little tired, but clean and superb shower. Can't comment on much else as it were there less than 12 hours.

Fabulous restored old building p. Wild have been nice to know more about its history and apparently there’s an an observatory that you can have a tour of but we only found out as we were leaving.

Next door too castle

Dated hotel but good standard and team is always happy to help. I booked it again because of hotel being close to city and having z pool.

Enjoyable stay. Great location in Stirling. Comfortable clean room.

Such a relaxing experience. The staff was wonderful. The location is incredible. The restaurant was delicious. Loved everything about this place.

Had a fantastic birthday break with my husband. Service was fantastic from start to finish. Room was lovely and very spacious. Food was delicious, even got a beautiful birthday dessert courtesy of the hotel. Would highly recommend anyone thinking of booking.

Most enjoyable stay Excellent in every respect Dining experience both breakfast & Evening Meal Comfort/ Cleanliness Beautiful Historic Building Plenty of Parking & Easy access to Town Centre & Castle

Hotel not as well kept as even a year ago.. had to get maintenance in to fix shower and there was loose tiles on floor but on a positive note food was amazing and so massage. A good weekend had but hotel its self needs a bit of TLC these days

Nice property.

Great place, comfortable, affordable and really friendly and lovely staff - in fact, the best I encountered on my trip of Loch Lomond.

My Room 329 was a basic but beautiful room but no soundproofing whatsoever. There was a locked door attached to another room in which the guests every movement, every word, everything they watched on tv , the business calls they continued to make afternoon, evening and before breakfast on a Saturday morning was horrendous. If you closed your eyes you would believe they were in the room with you. The resident in the other room was not antisocial and would have been embarrassed to know how much of their conversation could be clearly heard. This was all down to no soundproofing whatsoever of these adjoining rooms. Staff at checkout never seemed concerned of this when complaint was made. I have previous been at this hotel on 3 occasions and my partner 4 and there has never been an issue with noise and soundproofing before.

Rooms are a bit dated but also the style of the hotel 1800s build. Exceptionally clean, great staff, great pool facilities. Would highly recommend! Also definitely get the breakfast!

We booked a 1 night family room for a quick get away. We stayed with dinner bed and breakfast. Welcome staff were lovely and helpful really nice. The restaurant meal was very nice, we had steak which we paid for but it was cooked perfectly and really tasty. The kids portions are huge there was a lot of waste maybe half these for little guests. The breakfast was plentiful too really nice, would have liked a late but no big deal. The staff all worked hard and are helpful. We used the pool twice it was great, clean facilities too and nice staff. We stayed in a family room. Room was quite outdated, could do with a bit of a makeover. The bunk beds were a bit old fashioned could do with a makeover too. Drawer handle falling off. The TV wasnt great struggled to switch it on and limited channels. Beds were comfortable and nice.

Perfect Perfect Perfect , Can't fualt anything, Food excellent. Great for parking free. Great position for everything in walking distance. . Would definitely recommend and would atay again.

Unfortunately this is not a four star hotel. It is tired and the rooms are in need of some moderations i.e we stayed in more modern addition to the hotel but is very tired - beds very soft,cheap duvets,tea an coffee facilities had to be pulled out of a cupboard which meant that you could not walk around the bed area. The windows did not close properly with a noticeable draft catches falling apart. Double bed with only one bedside table and one socket for any devices. Hot English/Scottish breakfast however only thin sliced bread available, (no fresh bread) pastries limited and not replenished. Tea and coffee machine broken so we had hot water for tea in a flask however these were not kept separate from the coffee and clearly were mixed up so the hot water was tainted with coffee. The spa included a sauna ,steam room and swimming pool which was rather cool. The bar and restaurant are located in the old building which is rather impressive and if the whole hotel was up dated this would make for a more pleasurable stay,. Overall the hotel needs some attention.

It was supposed to be a 4* hotel…but it was 2* at best. The room was very badly presented (see photos) and the zipped together beds were uneven and uncomfortable, as were the pillows. The customer service was disappointing and showed very little focus on finding an appropriate resolution. The spa facilities were old, cold and lacking any luxury. Food was ok-good variety and choice at breakfast.

Really good comfortable stay, bed was comfortable, breakfast was excellent, staff were all friendly and couldn't do enough for you

I always think the measure of customer service is what happens when things go wrong. We had stayed previously here and loved it so booked to stay on our way to the airport to break our journey and not be so tired when we got there. Unfortunately the couple in the room next to us were arguing and shouting loudly, swearing and banging. We put up with it for a little while, but at about midnight and having not slept we called reception. The phone rang and rang and was not answered. My husband got up and dressed to go down to reception, which was empty. He had to search the hotel and eventually found the night porters through a locked door. Despite holding up his room key to show he was a guest they were very rude, speaking very briefly to him before relocating the door and left my husband to walk back through the drizzle to get back to reception. One of the porters came up with my husband, gave the softest ever knock on the door and when the obviously didn’t answer, left it at that. We spoke to reception in the morning but felt we were fobbed off a bit by reception. It’s very sad because the rest of our stay was great. It isn’t the fault of the hotel that the room next door were having a massive loud argument, however it is totally their fault as to how their night staff behaved. We are still waiting on an email from management. Sadly, I’m don’t think I would want to come back.

Great family room with great facilities. Nice abs clean. Friendly and helpful staff. Would benefit from a small light in the adjoining bedroom.

I enjoy staying in old hotels with lots of character. It was very convenient for walking around Stirling.

Lovely building

Hotel was nice, and the location was great. The room was a bit dated and could use an upgrade. Room service was good.

It was a lovely looking hotel excellent location

Originally the main High School of Stirling (built 1854) - very comfortable, lovely Spa, easy walk down hill to the shops & easy walk up hill to Stirling Castle.