Extended Stay America Suites New Orleans Airport
About this hotel
Situated in Kenner, this lovely hotel for $92 per night is a great option for your next vacation. Kenner hotel in Kenner - Louis Armstrong International Airport with free breakfast and 24-hour front desk Along with laundry facilities, this smoke-free hotel has a 24-hour front desk and a front-desk safe. Free on-the-go breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a vending machine. Housekeeping is available on request. Extended Stay America Suites New Orleans Airport offers 122 air-conditioned accommodations, which are accessible via exterior corridors and feature coffee/tea makers and irons/ironing boards. 32-inch flat-screen televisions come with premium cable channels. Kitchens offer refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include showers and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is offered on request and hair dryers can be requested. The recreational activities listed below are available either on site or nearby; fees may apply.
Amenities
Air conditioner
Kitchen / Kitchenette
Internet / Wifi
Parking
Laundry
TV
Map of Kenner, LA
Reviews
3.3/5.0
Average(683 Reviews)
3.0
It was ok
3.0
Had 2 queen size beds, Left the room and couldn't get back inside because one of my keys wouldn't work.went to the front desk and they redid the key but now the other key didn't work and I wasn't the only person there for the same reason. Had some candy paper in the room when I checked in but otherwise it was ok6
3.0
Room appeared to be clean, but after looking there was a dead bug in corner of bed and some dust bunnies. Sheets seem clean. For the price I paid was not worth it.
1.0
Check in checked right back out. Water standing in elevator floor. Smell in room was unbearable. Was supposed to be refunded but wasnt. Lost 689 dollars.
1.0
A lot of cockroches …I asked them to send pet control and they never did…very bad experience for 5 days
2.0
The fact that there were roaches doesn’t sit well with me! Big cockroach in the tub and a roach here and there on the floor! Disgusting
2.0
Will never stay again!
10.0
It was convenient towels were dirty and there was hair in bathroom. The back door wasn’t locked and marijuana was being smoked in back entry
1.0
Room was filled with roaches. Could not even unpack had to leave. Front desk said they would refund us, but have not seen it yet.
3.0
There’s two right next to each other, however we went to the wrong one first. You had to leave the parking area back into traffic to get to the other one, there no drive over. Once we gotten to the right one check in the other one called over i had left my favorite water bottle. She didn’t have to do it, but the lady walked it over! I did need it I thought that was special! The stay was really nice the staff was GREAT! I had booked two rooms but it was only showing one, then another lady asked did i placed the room in someone else name i did. It was found, going the extra mile means a lot to me and they went that extra mile. The rooms are basic and thats fine because you’re only sleeping there. The power had went out before we gotten there, it was back up however the elevators wasn’t working felt sorry for those that wasn’t on the 1st floor. As of this morning the elevator isn’t working.
3.0
The room had a very musty smell. They do not clean the rooms very good. Tons of trash was stuffed under the bed like food wrappers, drink bottles. The bathroom was the nicest area of it all. I will say nice showers, good water pressure and drainage unlike other hotels in the area
4.0
The front desk and staff were friendly and professional. They were awesome! The room we stayed in on the other hand had numerous small issues, AC was falling apart, missing lightbulbs, dirty (hair) in the bathtub. We were tired so instead of asking for another room we just cleaned up and settled in...
2.0
The room I stayed in was unappealing and had obvious discrepancies. The inside of the facility and the hallway leading up to my room were old and dated. What I got was definitely not what I was expecting from the photos that were posted on the website. I couldn't believe that I was paying over a hundred dollars for that room.
2.0
The front desk agent was wonderful! She was so friendly. I was disappointed in the condition of the hotel. It felt kind of sketchy.
1.0
No AC, no electricity... No generators, people trapped in the elevators.
4.0
There is rarely a front counter person. Someone is around in the back office area but I prefer an attendant at the desk to handle check in and check out.
Also the kitchenette has nothing like dinnerware or cooking ware etc. was expecting at least a coffee pot and coffee in the room. But the rooms are clean and the hallways are quite. Grounds around the facility are clean and in order.
5.0
Clean, safe, quiet. Professional courteous staff.
2.0
Old and smelled
5.0
Great experience lady at front desk was so helpful real nice rooms were clean & comply
1.0
I really wish I could give this place a -20. These rooms are highly outdated along with the appliances, telephone, & outdated A/C. I asked where’s the ice machine I was told they didn’t have one to use the 2 ice trays in the room. Save your money DO NOT BOOK THIS ROOM. It’s cigarette butts all in front of the entrance of the hotel room.
2.0
The room we were assigned to the door wouldn’t open. Seemed to be latched from the inside and needed to go back done to report it. After being assigned a new room there was a weird noise that recurred through out the night from the refrigerator. Free breakfast consist of coffee, tea or hot chocolate with a muffin and granola bar.
4.0
Staff was great and always friendly.
2.0
This property is in terrible condition and smell of smoke is all over the place. It is very old building and needs a lot of work to come up to new standards. After check in the hotel, we had to call the receptionist who was also cleaning lady to clean tub of our room.
The floor was dirty as hell and i did not take off my shoes.
2.0
Clean hotel but needs some maintenance, The first room that we were given had a heater that sounded like it was going to take off, they moved us to another room that didn’t have a working TV & the microwave sparked when I used. I was told someone would be at the desk when I left even though it was early, no one was there when we left.
1.0
Check in was very easy, fast and friendly.
The room was really run down, old with alot of damages.
Needs a complete face lift.
The hotel smelled terrible.
The sheets on bed did not appear very clean.
5.0
Convenient
5.0
I little more coffee cups…😃
1.0
I was very disappointed to find that this location has bed bugs and the night staff very rude when I bought this to their attention. I had to sit in a chair the entire night because I could not get any sleep. A refund was not enough I should have been compensated for the inconvenience alone.
1.0
Property set up for workers emviroment and. Not for vacationing families
2.0
Bath tub faucet was leaking and making noise. Unable sleep due to leaky faucet noise. Tv remote had only one battery-back cover missing-so it means no one had looked at it/ nor disinfected it
3.0
We’re talking seriously basic. No vending, no ice, TV was broken, and parking is very small and limited !
2.0
Convenient location by airport. Our room was clean but in very poor condition.
1.0
The person who checked us in was polite but was unable to really help us after hours. Our room
Had flooded and the prior folks who had the room
Before us had taken all of the trash cans from
The room to Place their wet clothes and despite us asking, we never Got those replaced. There were not enough outlets in the room for charging and the TV did not work properly and the remote was completely nonfunctional. This place was in sore need of renovation. When we asked for
Assistance, we were told we were welcome to
Check out (before noon the next day of course), but because there was a regional
Soccer tournament, all rooms in the area were
Completely booked so we would have had not
Place to go. Unfortunately Travelocity was no help to us either and the the agent who was supposed
To assist me conversed with me for 20
Minutes then ghosted me online for another agent
Who wanted to start the complaint all over again. Overall a pretty disappointing stay and definitely not worth the price. Will chalk this one up to the stars aligning in a bad way because it was such a ridiculous scenario.
2.0
Very spartan. No ice machine. No hair dryer. Not for me.
5.0
Room was a little dirty
3.0
Room was clean
2.0
The elevator and other parts of the floor were really messy. The room smelled like it might've been a smoking room even though I requested non smoking. It might've just been old food smells from the kitchen part but either way it wasn't great. In general the room was dingey and didn't make for a particularly comfortable stay. The bathroom light came with a fan that was ridiculously loud. The TV remote didn't work or maybe needed batteries - frustrating either way when I already wasn't enjoying my stay. All in all it was not worth the $150 I paid to stay the night.
1.0
Does not look like the pictures. When I walked in, kept walking looking for the lobby cause it was so small. The room didn’t look like the picture. It was very run down. It is much smaller than the picture. The shower had the button on the drain you pull up, and it didn’t fully switch over, so you stood in water while showering. There was no light that came in the window because a trailer blocked it, not that it mattered because the windows were so filthy that I thought they were frosted. There was physical damage to the walls. It was very run down. Even the walls in the hallways. Their “breakfast” was a granola bar. I think the worst part though was that the hallways and room stunk like stale cigarettes. Th faucet in the bathroom was corroded and broken. I’m very surprised they get away with charging as much as they did.
1.5
My check in was fast and easy , my only issue was a noisy neighbor who's room was above mine that kept stomping there feet all night. I reported to personnel that was at front desk and nothing was done about the noise.
3.0
Restroom ventilation fan so noisy
FAQs
How much does this hotel cost compared to others in Kenner?
The average price for a rental in Kenner is $97 per night. This rental is $5 less expensive than the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at Extended Stay America Suites New Orleans Airport. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.
Is Extended Stay America Suites New Orleans Airport pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Extended Stay America Suites New Orleans Airport?
We found 6 amenities for this rental. This includes air conditioner, kitchen / kitchenette, internet / wifi, parking, and laundry.
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