Extended Stay America Suites Orange County Katella Ave
About this hotel
Situated in Orange, this lovely hotel for $101 per night is a great option for your next trip. Hotel with free breakfast, near Honda Center Coffee/tea in a common area, laundry facilities, and free breakfast are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Housekeeping is available on request. Extended Stay America Suites Orange County Katella Ave offers 120 air-conditioned accommodations, which are accessible via exterior corridors and feature coffee/tea makers and irons/ironing boards. Beds feature premium bedding. Flat-screen televisions come with premium cable channels. Kitchens offer refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations and complimentary toiletries. This Orange hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered on request and hair dryers can be requested.
Amenities
Air conditioner
Kitchen / Kitchenette
Internet / Wifi
Parking
Laundry
TV
Map of Orange, CA
Reviews
3.3/5.0
Average(1,008 Reviews)
1.0
Got to room late around 10:30 pm after baseball game and was told our room had been given away and they had no more rooms. At first tried to tell me nothing could be done as I booked through a third party and my room was not assigned. I showed my reservation and explained her reasoning did not make sense and my room should not be given away just because of checking in late. Ultimately, I was informed the room assigned to me was not cleaned as the housekeeper was ill and had to leave. My family and I waited 45 minutes in the lobby for her and another lady to go clean the room. Thankful they cleaned it as we were tired and did not want to drive home. However, this should not have happened in the first place.
5.0
Also place friendly,clean and good area.. good customer service too.,. definitely recommend
3.0
Decent for a one night stay. Bed was soft and should be replaced just due to the major depressions in it. It was comfortable if I didn’t move around and sink in the divot. The place was clean but sparse. No shampoo/conditioners and no extra pillows. The “free breakfast” was ridiculous. Coffee and small packaged muffin or nutri grain bar. Definitely have had better at other hotels. It was okay but the price was a little high for what you got. The little interaction with the staff was friendly. Constant smell of marijuana on our floor, in the hall way and elevator but it didn’t seep into our room. And actually it was a quiet hotel. Couldn’t hear neighbors to the sides or on top or even hear anything in the hallway or outside.
1.0
Hair in the bathroom. Room has disrepair issues
3.0
Casual, great price, clean.
1.0
Waiting time to check in because nobody was at th desk for more than 10 minutes, room had not been clean prior our stay, full of dust, food particles on floor, hair on the toilet and sink, sink look dirty, mirrors were dirty, in few words, worst place ever! Never coming back.
8.0
Location is right next door to the Honda Center
We went to hockey game and was walking distance
3.0
This hotel is in position A. Restaurants movie theater Honda center very walkable
3.0
Purely amazing everything was clean rooms maintenance was fast at addressing all concerns promptly will stay here again.
1.0
I would not recommend. Bed was way too soft and we didn’t have enough pillows. The bathrooms and the popcorn ceilings made it feel like we were in 1980s. It’s too bad that the owners are not updating their property because the location is fabulous. We did enjoy that we were within walking distance to restaurants and the Honda Center.
1.0
When we used the bathroom sink it backed up inthe kitchen sing and the odor was terrible. Their web site said breakfast included but, went we went to the lobby a d asked about breakfast they said they dont include that. We had to drive 10 miles to a restaurant which really angered us.
4.0
The water heater in our room doesn't work correctly. It's warm for a few seconds minutes, then turns cold and stays cold. The room has a funky smell as well. It is complete with a full-sized fridge but it smelled and looked dirty.
6.0
Expensive for what it is
1.0
Dirty bath tub just disgusting
2.0
a lot of noise outside and in the rooms
4.0
The check in was really slow and when we came in there was a cockroach on our bed
1.0
Not Graet my stay, room was so Durty, floors, bathroom and kitchen sing.
10.0
Great place to stay
1.0
Staff was not friendly. Spoke with staff to advise late check in and was told two different things. After long travels and being exhausted it was not fun being told we might have to wait a hour for a computer system to run an audit before they could check us in (even though I already called and did most the check in and had the room paid before arriving as to not have to worry about the audit aspect) Hallways smelled of urine. Room wasn’t bad but the bed is super hard, squeaky and wanted to tip over if you sat on the edge.
5.0
We like the idea of a kitchen that’s in the room. We’ve never stayed in a room with that available before. We’ll stay again and for more days!
1.0
the whole place is run down, everything is very old.
2.0
I would never stay there again.
4.0
The staff is excellent. The studio apt setting is convenient and comfortable. TV is limited. The facility is aging. Furniture could use some updating.
1.0
This hotel is very dated, everything is old and dingy, would not stay here again. I booked 2 rooms for 2 nights and the front desk only booked 1 room for 2 nights and the other for one night, it was only the morning after when we didn't see a charge for the second room that we asked and they said we didn't have a reservation. I showed them the email confirming my reservation and all they kept saying was "you booked it online you have to call hotels.com". So we ended up booking it in person but had we not asked our stuff would have been taken out of the room. Overall this was a bad experience.
3.0
Room was dusty and it smelled like marijuana in the room and hallway and the tub was dirty and shower curtain pole was loose. The t.v would keep dimming like the brightness would go down
4.0
Staff was awesome. Bed was fine. Toilet seat was broken and sink clogged a little with hair I had to clean
2.0
Our room was dusty and smelled like fresh paint.
1.0
Stay was awful. Dirty and unkept. First room given to us had unmade beds so we were assigned to another room. There were blue stains around the sink with blue hair still in it from previous people dying their hair in the sink. Walls were stained, calcification build up on the faucets, bad repair jobs on the walls. Floors were so nasty and grimy like they haven’t been mopped in months. More like a motel than a hotel. No maid service during our 8 day stay, not even trash. We were told we could take our trash to the reception area. Whole place had a bad smell. If I could have cancelled without being out my money I would have left the first night. Will never stay at Extended Stay again!
3.0
Could not believe there was no ice machine on site, we had run to the nearest grocery store for ice. Then when I went to take a shower there was no shampoo, had to go the desk to ask for some. Then there was no coffee machine in the room for morning coffee....so strange.
1.0
Worse experience of my life.
Rooms smell bad
Air conditioning smells bad & musty
Bed hard as rocks
Shower leaking make dripping noise all night
Shower handle fell off.
Do yourself a huge favor and do not stay at any Extended stay locations !! Complete waste of money. I could have paid slightly more & stayed at a quality hotel like Hyatt or embassy suites. . Instead, I decided to save a few bucks and it destroyed my weekend. .. My fault for not reading the reviews prior to booking the room!! Requesting refund from Expedia.
4.0
Close to everything!
1.0
The bathroom was dirty. The shower was stained . It has a horrible smell to it .
1.0
The tub was filthy and the room was very run down. We did not stay. We left and went to another hotel. I need my money refunded. The front desk staff said that
Travelocity had to refund me.
2.0
There was a lot of property damage all around. The elevators were all scratched up like vandalism type of scratches. There is the possibility of lead exposure which I did not know of prior to my reservation. The rooms had hard floors which is a cleaner option but I feel as if it wasn’t thoroughly cleaned. There was underwear of the previous person left in the bathroom !!! The staff was nice when they weren’t hiding in the back office or what seemed like a break room off the lobby Won’t be staying there again
2.0
The shower water does not turn off all the way it was a steady drip all night. Floors in room felt sticky. Vent in bathroom was covered in dust. Air in the hallways was stale. Beds were hard and uncomfortable.
2.0
I’ll start with the good- staff was kind and location was good. I needed to be close to the Honda Center and I was. For the not good: at check in was informed the water would be turned off from 9a-5p the next day for maintenance. Complete inconvenience without even an offer of some compensation. The rooms are old and “patched” up. They have stoves in the rooms, but ventilation is old and the hallways smell like food. Gross. The bathroom counters had burn stains. My family across the hall had a shower that didn’t work- they had to use ours till they moved rooms. They also found a ROACH in their room….that was the first one. The second one was running on sidewalk on the side of the building when I got out of my car. This is the cheaper option in the area but at minimum it should NOT have roaches! Idk how this place is still open. Oh and lastly- I was there for my graduation. Called the front desk in the am to ask for a late check out (this was one of the schools hotel list). I was given a hard time but then told it would be fine. However I would be charged $20 per first hr then whole day after that. She made no note in the system and I LITERALLY got a phone call during my graduation ceremony from the front desk because house keeping went in the room and we weren’t checked out. That was unbelievable and unacceptable! I will pay the extra $$ next time to stay elsewhere and believe the 6 star rating!
3.0
It seems like this hotel has gone down a bit since my last stay two years ago.
2.0
This property is older, not updated, furniture scuff marks and flooring in hall/elevator needs cleaning.
1.0
I wish I’d done my research better. Bring flip-flops.
3.0
Short overnight trip for a family graduation at the Honda Center which is literally within walking distance.
Hotel is close to movies and various restaurants.
Room was clean and bed comfortable.
FAQs
How much does this hotel cost compared to others in Orange?
The average price for a rental in Orange is $180 per night. This rental is $79 less expensive than the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at Extended Stay America Suites Orange County Katella Ave. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.
Is Extended Stay America Suites Orange County Katella Ave pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Extended Stay America Suites Orange County Katella Ave?
We found 6 amenities for this rental. This includes air conditioner, kitchen / kitchenette, internet / wifi, parking, and laundry.
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