Extended Stay America Suites Detroit Dearborn
About this hotel
Located in Dearborn Heights, this charming hotel for $101 per night is a fantastic option for your next trip. Hotel with free breakfast, near Greenfield Village This smoke-free hotel features coffee/tea in a common area, laundry facilities, and a 24-hour front desk. Free on-the-go breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a front-desk safe and a vending machine. Housekeeping is available on request. Extended Stay America Suites Detroit Dearborn offers 93 accommodations with coffee/tea makers and irons/ironing boards. Flat-screen televisions come with premium cable channels. Kitchens offer refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations and complimentary toiletries. This Dearborn hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered on request and hair dryers can be requested.
Amenities
Air conditioner
Kitchen / Kitchenette
Internet / Wifi
Parking
Laundry
TV
Map of Dearborn Heights, MI
Reviews
3.3/5.0
Average(553 Reviews)
4.0
Reagan was very nice & freindly. She called me to let me know i has accidentialy made 2 reservations, prior ot my checking in. She cancelled the reservation before i got there, and although I ended up being double charged, they immediatley refunded my monies, with no issues. She also was able to accomodate later check out which worked well.
CON: the nght shift didnt set up breakfast in the morning, so my guest & I had to order out. Other than that no real issues, and Id stay again
4.0
It was a good stay it was just the lights didn’t work and when I told them they said maintenance came in and only on light on the headboard worked, and when they pulled out the little table it was very dirty behind it they could have put it back so we couldn’t see the dust and debris
4.0
Old hotel
10.0
The room was absolutely HORRIBLE!! Not one trash can in the entire room. Not the bathroom or the kitchenette. No utensils, no dishes, holes in the walls, it was the WORST. However, the young lady that checked us in was amazing. She was kind and knowledgeable and was the ONLY positive aspect of our stay!!!
8.0
Upon arrival Amanda at the front desk greeted and welcomed me and checked me in speedily. I had trouble opening the door to my room (i was turning the handle the wrong way) and when I informed her she came up immediately and showed me how to turn the handle and she maintained a smile and a friendly demeanor the whole time. Amanda has excellent customer service skills. She is an asset to your business!
1.0
Upstairs room all night walking around and sounds loud, we heard sounds from rooms around us and upstairs all night not good installations. Breakfast is terrible outside park lot is very dirty.
5.0
Staff was very friendly
4.0
Okay hotel. A lot of construction going on around the area so it can be VERY noisy.
5.0
Peaceful and clean
4.0
Close to everything
5.0
Quite
1.0
Check in was awful. Waited at the front desk for 10 minutes because no staff member was present. Eventually called the hotel from my cell in order to get someone to come to the desk and check me in. Then they sent me to a room that had not yet been prepared for a new guest. So I went back down to the front desk. Again no staff member was present. I had to call them on the phone again in order to get someone to come to the desk and help
1.0
There was no room for me. I was given a key to a room which already had an occupant. Police had been called to the parking lot for vandalism to a parked car. A terrible property. I will never stay at an Extended Stay.
1.0
There is no cleanliness at zero cleanliness
The wash basin is red because of dirt
1.0
Booked through hotels.com arrived they were overbooked I was told to leave. Only hotel in area available was $250! I had no choice but to stay at the more expensive hotel. Very unhappy!
1.0
I should be careful with expedia reservation next time.
1.0
People were great, the room was marginally clean. Floor was sticky.
The furniture was in terrible condition
3.0
A/C ,Refrigerator etc ..are ancinet and loud .
1.0
Disappointed room wasn't clean at all mainly kitchen microwave refrigerator was poorly clean, & no room service no clean towels on daily basics
3.0
The bed felt like it was broken and had a huge sink hole on the side like an 800lb gorilla had slept in it.
2.0
There was leftover rotten food in the cupboard when we arrived, and it was not taken care of until after we were gone
1.0
Disappointing. Not very clean and furnishings that looks like it belongs on the side of the road. Breakfast was basically some coffee, energy bars, and old muffins. Internet was as good as dialup.
1.0
The front desk was nice and courteous but there was no room key because the card readers don't work. The room is old and smells. I feel like I'm in a low budget motel
5.0
The staff was nice and it was clean
1.0
Room was not cleaned. They didnt clean and we had to sleep in dirty room cos they were out of rooms! Worst experience ever
1.0
Dirty - smell like smoke and marihuana
The worst hotel I been in my live
2.0
The elevator didn't work at all during my stay on the 4th floor room. Upon check in, the initial keys didn't work, so I had cart my luggage up and done the 4 flights twice.
The says was very courteous and apologetic though. :-)
2.0
My stay was OK, my room was very clean, but I probably wouldn’t stay here again, the elevators did not work, and the vending machines were broken as well.
1.0
Below expectations
1.0
The elevators was out of order so I ask the guy at the front desks are they going to compensate us due to the elevators being down and he said you don’t have to stay here after swiping my credit card. So I refuse to stay due to the attitude that the man at the front Desk had, due to booking the hotel online I put my debit card on file to hold the room. Yesterday my debit card was being charged as well for $104 how was that when I canceled the reservation and left the hotel so my credit card got swipe for $104 but also tried to charge my debit card for $104 the next day good thing I had my card turn off. The guy at the front desks attitude was terrible I will not give this hotel a another try and I’m still waiting on my $104 to be return back back on my credit card….
1.0
The elevator was not working we reserved a room on the first floor because we have a newborn and when we arrived they said the only rooms available were on the 4th floor. The hotel was a mess and very dirty, there was dirty sheets left in the middle of the hallway, various broken things laying around etc. Our room looks like it wasn't cleaned I had to go downstairs and get new sheets and the staff was not friendly, I have used extended stay a lot but after this experience I will never stay at one again.
4.0
Great
1.0
The room was disgusting. Stains on the linens. Cabinets open, microwave wide open, and shower curtain hanging half off the rod. Honestly didn’t even stay there. Took the loss. Total trash hotel, which is a shame because the area is busy. I do not recommend this hotel at all!
5.0
No complaints really love the staff here
4.0
I don't have any complaints.
4.0
It was ok
2.0
There was a lot of construction going on at the hotel which was not informed of before the stay
4.0
Clean, good breakfast and nice staff.
1.0
Very disappointed, Elevator was down, bathroom basin clogged.
3.0
Was very unpleased with the "free breakfast"
FAQs
How much does this hotel cost compared to others in Dearborn Heights?
The average price for a rental in Dearborn Heights is $133 per night. This rental is $32 less expensive than the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at Extended Stay America Suites Detroit Dearborn. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.
Is Extended Stay America Suites Detroit Dearborn pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Extended Stay America Suites Detroit Dearborn?
We found 6 amenities for this rental. This includes air conditioner, kitchen / kitchenette, internet / wifi, parking, and laundry.
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