Holiday Inn Express & Suites Aberdeen, an IHG Hotel
About this hotel
Pet-friendly hotel with free breakfast connected to the convention center in Aberdeen This hotel features an indoor pool, a restaurant, and a 24-hour fitness center. Free buffet breakfast is provided, as well as free WiFi in public areas, free self parking, and a free airport shuttle. Additionally, a bar/lounge, a conference center, and a spa tub are onsite. Holiday Inn Express & Suites Aberdeen, an IHG Hotel offers 68 accommodations with coffee/tea makers and hair dryers. Flat-screen televisions come with premium satellite channels. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is provided daily. An indoor pool, a children's pool, and a spa tub are on site. Other recreational amenities include a waterslide and a 24-hour fitness center. The recreational activities listed below are available either on site or nearby; fees may apply.
Amenities
Pool
Air conditioner
Internet / Wifi
Parking
Laundry
Hot Tub / Spa
TV
Map of Aberdeen, SD
Hotel in Aberdeen, SD
Reasons to book
Includes essentialsPool, Air conditioner, Internet / Wifi and more
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Reviews
4.1/5.0
Excellent(308 Reviews)
2.0
The pool area was a let down. Rusty metal and smelled really bad. Mold or something on walls of pool area.
2.0
The only thing I can complain about was we arrived at 4pm, our room was not ready til 430, not a huge deal for us, but was not comped anything for this.
2.0
Overall our stay was very pleasant, the morning staff is amazing, super bubbly and always welcoming. Great continental breakfast. The beds were very comfortable as well. My complaints would be cleanliness of the pool, the curtains did not shut so you didn’t feel like you had privacy, along with if you have little traveling with you nap time becomes a problem when the room is so bright. Our room was also quite expensive, and we didn’t have a microwave. However we did have a little fridge. Last complaint would have to be the night staff it was very difficult to find someone at the front desk.
4.0
Excellent, clean, super convenient location - especially with Target/Starbucks/Mavericks all within a few steps.
Kids absolutely loved the waterslide - pool area was nice and clean, though the stairs to get to the slide could use some maintenance.
The only ding against this property was the staff - the manager who checked us in was lovely, but the next night my key stopped working. When I went to the girl at the front desk to ask for a new key, she audibly sighed, rolled her eyes, and stomped over to the key scanner. It was so dramatic I thought she was joking for a minute, but she wasn't. On our last morning, I asked one of the housekeepers for some cleaning spray to clean up a little spill one of my kids had made. She didn't even make eye contact with me and just said "Nope, don't got any".
So, nothing terrible and we'll likely stay here again next time we're in town, but still disappointed in the lack of basic customer service skills.
2.0
The toilet is too low - kindergarten size. Elevator broke down again - had to climb stairs to and from 3rd floor while not totally recovered from hip replacement surgery.
5.0
The pool or water park was greatly appreciated. My children had great times. My children didn't want to leave the pool. I didn't enjoy the breakfast. There wasn't lots of options.
1.0
I was disappointed in the dirty conditions of the whole place from the parking lot to the room. Parking lot was dirty with trash and dead past
Grass clippings. Parking is a nightmare. We were informed when we arrived it would be busy, but there should be guests only parking. Our kitchenette and bathroom were both dirty. Hand soap pump broken. Freezer was full of ice and coffee area had spilled coffee stuck to it. Bed is quite used and sags. Couch is the same. Up all night from other guests intoxicated in the the hall and outside our window in the parking lot. So bad people were carrying others into the hotel. Not a nice stay for an older couple on their anniversary
5.0
Great place to say. Clean room and property. Perfect water slide for kids!
1.0
😑
5.0
Exactly what i expected.
5.0
Swimming pool was fantastic, woman serving breakfast Saturday and Sunday was absolutely horrible, attitude and demeanor was the worst made us feel very uncomfortable and unwelcome.
5.0
The person who checked me in was extremely nice!
3.0
Our room was clean and comfortable. It had everything we needed. Good toiletries provided. Great breakfast provided every morning. Good location in Aberdeen, SD
5.0
We booked 10 rooms for one night and what a great stay it was! Michael at the front desk was prepared for us it literally took 5 minutes to get us all checked in! Clean rooms, amazing staff!
5.0
Holiday inn express is our favorite, our grandkids love the pool, the adults love the hot tubs. We were able to use the breakfast room to enjoy pizza in the evening. The beds are very comfortable, I love the keurig in the room. The walkway to the restaurant is very convenient.
3.0
Clean, quite, and comfortable.
2.0
Found a used condom wrapper on the couch. The breakfast staff was extremely rude and seemed upset to be there. Inside of dresser drawers were dirty and I had to clean them before use. The front desk staff was very friendly and helpful. The breakfast food was good with a nice variety. The beds and pillows were comfortable. Overall an ok experience, not the best or the worst I’ve stayed in!
5.0
Great facility, loved the convenience of the dove products, rooms clean and decorated well.
5.0
We really thought everything/everyone was really impressive!
2.0
Room was spacious. I booked so my 2 year old could play in the kiddie pool. The pool was disgusting. There was brown algae looking stuff lurking on the bottom of the kids pool with foam floating atop the water. The adult pool with the waterslide was too murky to even see the bottom. It was gross and did not even bother with it. Staff at front desk was less than helpful. Room service was not done, even when requested. I left with garbage and diapers overflowing from my trash cans in my room. Fire alarms also went off at 4:30 am one night. There was no staff to be found at the front desk to explain if there was any danger.
5.0
It is a very nice hotel. We were happy with our stay
3.0
Beware that waterslide is not open every day. We stayed Sun-Mon and it was closed the entire time, very disappointing for the kids. Also tried to order take out from Maverick's Steak House (advertised in hotel and across the parking lot) and was told they were so short staffed they were not taking to go orders?! Didn't want to go sit at the restaurant and expect poor service so went somewhere else for supper. Room was clean and breakfast options were great.
5.0
Breakfast was excellent!
3.0
Hotel and pool were clean, breakfast was excellent.
5.0
Good stay, friendly staff, pet friendly
4.0
Breakfast area and options were very impressive
3.0
The Front counter person Mark was very nice and helpful
5.0
Clean and well kept, centrally located
3.0
Fantastic hotel! Kids love the pool!
The only thing that could be better are the shampoo, conditioner and body wash in the shower. There is never enough conditioner and the body wash wouldn’t even come out. But overall this is a great hotel and we will stay there again
1.0
The bed wasn’t comfortable pool was to small
4.0
We stayed at this hotel during the basketball state championship, so it was packed. Staff was very friendly and breakfast was great. Our room was okay, the tub wasn’t super clean (I wiped it with disinfectant wipes before using it, and found several hairs) and the carpet in the room wasn’t the cleanest either. The bed and sheets were clean and honestly super comfy. The pool was great and my son enjoyed it. I love how close Mavericks is (it’s connected) and we had an overall good stay.
4.0
The fact that it’s attached to a conference center and a restaurant makes it very convenient especially during cold (or hot) weather. Overall, a nice stay and location.
1.0
I have never had such a horrible experience..
1. Got to room and noticed an bad smell.. there was poop on the bathroom floor and used tissues in the garbage with brown on them..
2. When called about the bathroom got told it was just candy and nothing to worry about. Someone did come up to clean it but still argued with us about it.
3. When we left the hotel to get supper got a phone call from the hotel telling us the card was declined when I know it wasn’t. Then paid again but got told it was for a hold incase of damage. Was told I wasn’t allowed back in the room.
4. After getting told I wasn’t allowed back into the room they decided to switch our room because of the poop and broken dressers and no fridge.
5. When went to go swimming the pool was left open 30 minutes more due to the issues of not being allowed back into our room And the staff
Members treating us poorly.
6. The pool had so many parties and there was garbage and food all over the place. You couldn’t even get into the pool. There was so many people and you couldn’t even get into the pool room.
7.breakfast didn’t have enough food out. Got blamed on truck but yet when we left the hotel to go get breakfast they had more food out.
8. There was a party going on in the lobby and there was screaming,swearing,drinking and people running all over the hall and hitting things this lasted at least till 12:30 if not longer and nothing was said or done to them.
9. The slide has hours and doesn’t run that much.
4.0
Parking our big livestock trailer was a challenge here. However, room was clean and had a fun pool for the toddler. Pool was a little on the cool side but overall a good place to stay.
5.0
Kids love the big slide at the pool. I love the location. The beds were comfortable. The breakfast was very good.
4.0
This hotel was convenient, and most of the staff were very pleasant. Breakfast experience was the best we've had in years - the attendant was friendly, efficient, and kept everything full and cleaned. Clean hotel, and we chose this because of the pool, which was perfect for kids. Nice rooms, reasonably priced. The only issue we had was the pool attendant seemed really rude - very glued to his phone, and when asked how to turn the water slide on (since we were told it would be operating for another hour when we got there) he just gestured at the utility room without looking up from his phone. After being asked he did turn it on, but then stood waiting near the room watching his phone with jacket on, and as soon as it turned 9:00 he shut it off (with one of my kids standing at the top of the platform waiting to go down) and left, having left to start his car 10 minutes before. Aside from this it was a wonderful experience.
1.5
No cleaning service at all , if you want your room cleaned , you have to request it , disappointing for $180 / night
2.0
No cleaning service at all , if you want your room cleaned , you have to request it , disappointing for $180 / night
2.0
Very nice hotel with spacious rooms.
2.0
Very nice hotel with spacious rooms.
FAQs
How much does this hotel cost compared to others in Aberdeen?
The average price for a rental in Aberdeen is $105 per night. This rental is $12 above the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at Holiday Inn Express & Suites Aberdeen, an IHG Hotel. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at Holiday Inn Express & Suites Aberdeen, an IHG Hotel. Enjoy the water!
Is Holiday Inn Express & Suites Aberdeen, an IHG Hotel pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Holiday Inn Express & Suites Aberdeen, an IHG Hotel?
We found 7 amenities for this rental. This includes pool, air conditioner, internet / wifi, parking, and laundry.
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