Resort in Playa del Carmen
4-Star Resort
Reasons to book
High-end valueWell priced for this area
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
Includes essentialsWiFi/Internet, Air conditioning, Pool and more
About this resort
This property features 7 restaurants, 2 outdoor pools, and a full-service spa. Free WiFi in public areas and free self parking are also provided. Additionally, free water park access, 2 poolside bars, and 9 bars/lounges are onsite.
Sandos Caracol Nature Resort & Water Park All Inclusive offers 956 air-conditioned accommodations with free minibar items and laptop-compatible safes. Rooms open to balconies. Plasma televisions come with satellite channels.
An outdoor tennis court, a health club, complimentary bicycles, and a complimentary water park with waterslides are featured at the property. 2 outdoor swimming pools and 5 hot tubs are on site. In addition to a children's pool, other recreational amenities include a sauna and a fitness center.
Sandos Caracol Nature Resort & Water Park All Inclusive offers 956 air-conditioned accommodations with free minibar items and laptop-compatible safes. Rooms open to balconies. Plasma televisions come with satellite channels.
Bathrooms include showers, complimentary toiletries, and hair dryers. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.
An outdoor tennis court, a health club, complimentary bicycles, and a complimentary water park with waterslides are featured at the property. 2 outdoor swimming pools and 5 hot tubs are on site. In addition to a children's pool, other recreational amenities include a sauna and a fitness center.
Children under 6 years old are not allowed in the swimming pool without adult supervision. Guests under 18 years old are not allowed in the health club, fitness facility, or hot tub.
The recreational activities listed below are available either on site or nearby; fees may apply.
Amenities
Restaurant
Air conditioning
Pool
Non-smoking
Gym
Bathroom
Coffee/tea maker
Bar
Spa
Balcony/Terrace
WiFi/Internet
Beach access
No pets allowed
Garden
Laundry services
Sauna
Ironing facilities
Free toiletries
Towels
Desk
Hairdryer
Map of Playa del Carmen
Nearby attractions
Available Rooms
Ratings and reviews
10 / 10Outstanding·Jun 2026
Exceeded Expectations
10 / 10Outstanding·Jun 2026
Fantastic resort for families or people looking for a peaceful stay surrounded by nature. Animals are friendly but don't approach people often, if at all.
10 / 10Outstanding·Jun 2026
Traveled with spouse and two children, 9 and 11. Loved all of the wildlife on the resort and the programs available, ie bike tour, eco tour and feeding the rescue animals. We were disappointed the Brazilian steakhouse was closed (wasn’t advertised) and the cenotes were closed for the off season. Also were unaware the water park was closed on Tuesdays. The beach was to be expected this time of year, we did not go into the water but it looked very rocky, so water shoes would be recommended. The staff was amazing. Rooms were very clean and loved the bunk beds for my children along with the king sized bed for us.
5 / 10·Jul 2026
This was such an amazing and memorable trip! It was so cool to be integrated into the jungle! My 5yo loved all the coati, iguanas, birds, monkeys, and turtles. Kids club staff was awesome, face painting was a big deal. This is a big resort so we did a lot of walking. The rooms were nice and big. If we went back I would have tried to stay closer to the main areas. We didn’t spend much time at the beach but didn’t really need to. There was always so much to do. Loved the juice bar and pottery painting by the pool. Elmer the bartender was awesome, we had one of his “eggs” every day! The carnival on Fridays was such a cool surprise! I wish the pool bars and kids club stayed open a little later, but I understand why they don’t. Dinners were fun and omg the shows were incredible!!! Also the photographers were awesome, but the photos are very pricey. I highly recommend and would definitely go back.
$$$$
7.2Good
(1,444 Ratings)
"Exceeded Expectations"
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